Co's BMW Reviews

I recently ordered and purchased a M2 from Alex at Co's BMW Center and I have to say that the entire experience was extremely pleasant and efficient. In the past 10 years, I've purchased 3 other BMW M cars from my local dealer and yet when it came to shopping for the best deal for the M2, my regular dealer wouldn't budge from MSRP. Alex at Co's BMW came at me right off the bat with an amazing offer and without any games. Co's BMW is 65 miles from my house while my local dealer is 5 miles away and yet, the drive was very worth it! It was so worth it in fact, that I have already placed my interest with them for my next car and will likely be going to them for all of my future BMW purchases.

The staff here are extremely helpful and they went above and beyond my expectations. I will definitely go back to this dealership in the future.

I had a wonderful experience buying my 7 series from Co's BMW. I am an out of town buyer from Chicago, and I was connected right away to Kathy Hanson to start the process. From initial contact, Kathy was extremely courteous and professional, and sent me all the features of the car + detailed pictures so I knew what to expect before I came in to town. I was so impressed by by their "BMW Genius" Brandon who detailed all the features and took me through a 1 hour walk through of the car. Amanda in finance got me a great deal on the car as well. I don't have enough good things to say about this dealership, highly highly recommended!

Great experience, Buying the car was a very easy process and very professional. No pressure sale and fair price for the new car and the trade also. I'll return for sure.

Had the passenger-side airbag recall service done for my 2005 330xi. In addition to the recall, they offered a free inspection and a free car wash. The service manager listened to my concerns and directed the service tech to focus the inspection to address them. No complaints! They also offer a 15% discount for BMWCCA members and they support the local RMBMWCCA efforts.

My experience purchasing my new car was awesome! Jordan Ebner was great to work with and the entire process took a lot less time than anticipated.

I recently moved to Colorado so was in need of a new BMW dealership for service and maintenance visits. CO s was the closest to home so I chose them by default. After two visits I would recommend driving across the State past all other dealerships to received their top level customer service and attentiveness. Everyone you interact is friendly, helpful and dedicated to their jobs. Keep up the good work, CO s.

Cos BMW has been my choice for all my service and maintenance requirements of my BMWs for many years now. Without exception, every time I have taken my vehicles there, whether for a routine service or a more serious mechanical or repair issue, I have left knowing I was treated most fairly. You will never feel like you have been taken advantage of when you trust them with your car. Like me, you will find Cos to be a very professional and pleasant environment where all who work there appreciate you choosing them. The service department is very knowledgeable and always willing to answer every question you have. I live about 50 miles from Cos and there have been times I ve phoned in with concerns or questions and every time my concerns were politely addressed.

The attention to detail is most evident. From the moment you walk in to time you slide into the seat of your car, you see the difference at Cos.

Recently, I took my 550i in for a minor maintenance issue. During this visit I while I was waiting for my car I began looking at the inventory and one auto in particular caught my eye. So, as is normal for me, I went to Konner, MY trusted service advisor and began asking questions about this 550i. After I decided to further the discussion of purchasing this car, I asked to visit with Kim, who I had worked with before. Kim, like Connor is great. She answered my initial questions and hooked me up with Chad. You will find Chad to be as knowledgeable and friendly as they come...and no high pressure sales pitches. As this process evolved, Richard became involved in the discussions regarding the trade in. Richard, too was great to work with. Each person in this chain from Connor on continued to answer my concerns. I am now the owner of this 550i and, obviously, Cos will be continue to be my Choice to take care of my new BMW.

If I could remember the names of all those that attend to my needs at Cos would mention them...simply to many but I want them all to know I appreciate the way they have all treated me.

Without reservation, I say this... you will not go wrong by choosing Cos BMW.

Thanks,
Steve

Gave me an accurate quote and finished all of the repairs I needed in a timely manner and worked with my schedule. Even when my window regulator broke while it was in the shop they replaced it for me quickly and bout as cheap as they could get it done for me

Came into the dealership with a check engine light on. They diagnosed the indication as nothing and I had my car back later that day. The service was quick and they informed me about the status of my vehicle as soon as they knew. Very professional and friendly staff.

We had a great experience finding and purchasing a car for our daughter. Matt Bailey was a great help and we really enjoyed the experience. We would highly recommend working with him.

This is without a doubt the finest operation I've ever experienced. They even know you after the sale!

From the first contact with the sales professional Tony Stuart to driving away with the 2016 X4 I can not say enough about how enjoyable this purchase was. I found the vehicle online and started talking to Tony and it was mine in about 48 hours. Not a glitch in the process. Thank you Co's BMW for being such a great business partner here in Loveland and Northern Colorado.

They are probably the best BMW dealership in all of Colorado. The staff are so courteous and helpful. Alex Vuko was fantastic to work with. He did a tremendous job explaining everything in a very detailed fashion. I was completely at ease shopping for a car and he helped me narrow down on the right one. Although I didn't buy one here yet, since the model I was looking for was not in stock, he was dedicated enough to show me a few different models to check out and understand everything better. They don't oversell you on stuff you don't need and are patient enough to explain the downsides as well based on the car you decide on. If I do end up buying a BMW, it will be from here and I hope to work with Alex on it. Top notch customer service.

It was a pleasure working with the sales staff and on-site Allstate agents when purchasing a vehicle here. We were very well taken care of.

I am a relatively new client of CO's BMW Center. I moved from another BMW dealership and can't be more pleased with the level of customer service provided. Everyone is very responsive to the needs of the customers, they are honest and the repairs are done as promised and when promised. Worth the drive from Denver!

I had a great experience at Co's BMW! I am very particular about service work on my vehicles, and prefer to do everything I can myself. Co's exceeded my expectations during my experience. Meredith was very helpful, and got me an appointment that worked best with my schedule. When I arrived to drop my car off, I was offered transportation. The customer lounge was very clean, nice and light, and had very tasty coffee plus wi-fi! Co's called me promptly when the work was completed. Travis did an outstanding job summarizing the work Co's completed, and also advised me of some upcoming items that would need attention. I appreciated that. Even though I was only in for Service, Zach was kind enough to spend some time talking about BMWs and answering questions about various models. They even washed and vacuumed my car, I love that! Everyone I encountered at Co's was very courteous and helpful. I have already recommended them to a co-worker. I'll be back!

Jordan was very polite and very transparent. He didn't play games like most other salesman do. This made the process less frustrating and more efficient so that we could cut right to the chase and seal the deal.

Serviced my bmw X5 here a week ago. my appointment wait time was about 2 weeks which is OK considering the traffic they get in a month. its a great location. i worked with Geoff Mccormack from service. he is very responsive for any inquiry and took car of the car very well. checked in with me a few times after my service to make sure everything is looking ok and i dont have any concerns.

Thumbs up for Geoff Mccormack and the services at this location. i strongly recommend CO's BMW

Co's offers a wonderful experience from start to finish. I have not purchased a car at this location, but have had both of my vehicles serviced here many times. The staff is excellent and the techs are as good as they get.

There are always snacks and drinks available while you wait for your vehicle as well as a menu of experiences free of charge off site. Loaner vehicles are available as well as free courtesy rides and even complimentary Uber. Definitely above and beyond for a car dealership!

The service managers are always honest and let me know which fixes are important and which ones are not. I will have every vehicle I own from here on out serviced at this location!

Kim Calaway was very helpful in our decision to lease a new BMW X3. She was patient and responsive as we texted her over a dozen times with questions. She worked hard to meet our goals. She made the delivery very special for me as my birthday was the day after we picked up the car. It had a red bow on it which was very fun! Kim was great in the orientation to the vehicle and set up our phones, satellite radio and BMW assist for us. She was careful not to overwhelm us with too much information but gave us enough to be able to drive and enjoy the basics right away. She said she would give us more information in a couple of weeks! I've purchased several new vehicles but this was by far the best experience. The car was WAXED before we picked it up AND full of gas. Pretty impressive. I can hardly wait to stop by and get my new X3 washed and enjoy the nice atmosphere in there. Everyone was so friendly. We would highly recommend Co's to anyone thinking of a new car AND we would recommend Kim as their advisor!!

Bought a CPO 335xi with my eyes closed. Exceptional service. Genuine BMW lovers. Phil, my sales manager was an amateur racer. Jason, the finance guy drove a sick 4 series Gran Coupe. 'nuff said!

The staff at Co's BMW was courteous and helpful from the very moment we set up the appointment to the final delivery of my car. They went out of their way to accommodate my requests and even delivered my car to my house upon completion. In fact, I took my car in a day early because it worked better in my schedule and they went ahead and completed the work that day then delivered the car early the next morning. It was convenient, easy, and I truly appreciated how willing Geoff M. and his crew were to work with me. Thank you!

Prompt fast service. I told Phil what I was looking for (a pre-owned 5 series), and we got right down to business. We located a car, and we had a deal...all within an hour or so. BMWs are fantastic cars, and it is nice to see that the consumer/buying experience is equally pleasant.

Great salespeople and Tom was very informative.even though we bought a 4 year old car, we felt like we drove off in a brand new car!!!

Co's BMW has been an excellent dealership to work with in the 3 years I've owned my BMW. Their service department is top notch and their technicians do excellent work. I have had both warranty and non-warranty work done here and they are always able to understand and resolve my issues and do not find problems that don't exist. Co's is not the closest dealership to me, but it's worth the trip as they are a rare example of an outstanding dealership and one that I can trust.

What can I say, we love our new X5 and had a terrific buying experience! We got a great price without having to go back and forth. It was an easy buying experience and we couldn't be happier!

Even small needs are addressed with great service and even kindness!

Great customer service and amazing attention to detail just made the switch from Mercedes E53 to our dream car 2020 M5 black on black these guys really did take care of me this is how car buying should always be. We knew what we wanted and they had it. They even through in a wine bottle

Absolutely the worst service ever! I had some issues upon which they misdiagnosed twice. They kept diagnosing the transmission. AFTER I replaced the transmission, they misdiagnosed the second transmission as bad. I took my X5 to Denver, to an independent repair shop, and they correctly diagnosed the problem as a throttle body issue. It was a $450.00 repair.....this is AFTER I relied upon COS diagnosis of a bad transmission and replaced the transmission.

I contacted "Bob" the service manager. He was certainly not helpful, deflected the blame, and basically unresponsive. The fact that he basically said that they do not stand behind their diagnosis is certainly concerning. I replaced a damn transmission because of the bad diagnosis and their response was inadequate and unhelpful.

I highly recommend Co's BMW Center everyone there is very nice and knowledgeable. I highly recommend Kimberlee Calaway she knows her stuff and her service after the sale is outstanding, she is more then willing to help with any questions you might have.

I didn t purchase a vehicle but I had a very pleasant experience at Co s. Tony was helpful, pleasant and knowledgeable. I will recommend Co s To my friends and family.

It was a pleasure doing business with Kim Calaway and CO's BMW!

The salesperson's failure to follow through on her commitments turned a generally positive day-of-sale experience into a disappointment. I had to hound her about title assignment, emissions testing (ultimately had to do it myself), and 10 weeks later am still waiting for an interior trim piece repeatedly promised. Once they have your money, your status as a valued customer disappears pretty quickly. Shop elsewhere.

I've shopped for 3 cars over the last year for our family-- I've purchased 1. I've always found the staff and sales folks to be friendly helpful and no pressure. The one car we did purchase was easy and a painless process. We will continue to use cos for our automotive needs.

Always great. Not pushy. Give lots of time to inspect vehicles and ask questions. Understand it is a big investment and seem to want you to be happy with whatever you purchase.

I have had great experience with Brandon and Cory at the Co's BMW Center. They provided excellent service in well-organized and prompt manner. Although I made an out of the state purchase, it was a pleasant experience without much hassle. I highly recommend Co's BMW Center to anyone looking into buy a BMW.

Co's BMW Center continues to give great service and care for my car. Cheers to them! Thank you!

Really great service. I was not expecting it, but they went out of their way to help

Reasonably priced cars, great staff, welcoming environment. Keri was hands down the best cars sales person I ve ever dealt with.

We walked the car lot looking for SUVS and not a soul came out and asked if we needed assistance.

I talked with Kelly via phone, email, and in person. Very personal and professional.

Great and honest place to shop for a BMW! Trevon Yep was very knowledgeable and awesome to work with.

After an independent BMW repair shop in Broomfield proved to me 2 years ago that it *is* possible to foul up an oil change (overfilling- leading to costly and significant repairs plus replacement parts), I take my beloved BMW only to the folks at CO's BMW Center for maintenance work even though it's a 45 minute drive for me. The service technicians are highly qualified and competent, the car is always returned to me in spotless washed and detailed condition, the service recommendations are honest, and best of all they're priced fairly compared to other BMW shops in my area. Definitely worth a visit if you need service.

And to update this review with a purchasing experience, I recently bought a second used BMW from Co's in Loveland. I continue to be a very happy customer of this dealership and I have nothing but praise for the experience and the outcome. We love the used X3. More details to follow.

I bought my husband an off-lease, pre-owned certified X3 from Tony Stuart at Co's BMW and it was a hands-down tie for the best dealership experience I have ever had. Not coincidentally, the other great dealership experience I had was at Co's 5 years ago when I purchased my first used BMW from Matt. What I love about Co's and my experience with Tony: he promised to get us floor mats since they weren't in the vehicle and he actually followed through. Tony suffered through two test drives: mine to ensure the handling of the car was responsive and stable in the tight traffic circles taken at silly speeds and my husband's to ensure that the braking and handling met his crazy-man test-drive needs (the only time he drives like that). Tony also suffered through several days of "what about this and what about that" OCD engineer questions even after we purchased the car and took it home. The entire time pre- and post-purchase he helped us with a kindly demeanor and the mellow approach of a driving instructor. We hadn't intended to actually buy a car that day since we had literally just begun the half-hearted search, but the combination of the fair deal on the car, the no-haggle pricing, and my previous good experiences both buying a vehicle and servicing that vehicle at Co's BMW made it impossible to pass up.

I am forever in Tony's debt for helping me displace my husband's beloved Subaru with something fun to drive, absurdly quiet, and lacking in nerve-wracking body roll in tight corners. Keep up the good work, Co's!

we were greeted cheerfully, and treated very well. The facility was nice and clean. All concerned treated nicely and was attentive to our needs.
THanks,
Joe

great buying experience. Everything was very smooth and easy. Great car too! Just got it serviced for the first time and i continue to be impressed by their professionalism and customer care.

Had great service here, one of the best perks of buying BMW they always do a great job of keeping the customer experience a top priority.

It was the worst dealership experience I ve ever seen in my life. There s five people standing around in sales and no one offers to help. One gal finally came over and said she was busy and she will be with me in 10 minutes. She came back in an hour. I approached the sales manager and he stated he could help me but only for five minutes. I already bought my BMW somewhere else. The was a CSU graduate student who offered more assistance than anyone in the building

Great job! Polite, timely, detailed, and they cleaned my car inside and out.

We took our vehicle here 4 weeks ago to have recall work completed, once we received our vehicle back the display screen (radio etc) kept going black and we started getting a 4X4 AWD and DSC error that would cause the vehicle to loose power while driving. My husband took the vehicle back down to Co's almost 2 weeks ago, we paid over $1700 for a new Audio Head (that controls the display screen), they finally delivered it to us today (4 days after we drove 5 hours to Colorado to pick it up and it wasn't ready) and 2 hours later the vehicle had the same fault 4 times on my drive home, but now it is completely shutting down the engine (so very unsafe in the snow and low visibility). I called the dealership tonight and was told "it wasn't doing that while they had it, so they couldn't diagnose it". I was also told I would need to pay for a tow to get it there, since it is not drivable now. So here I sit, in the Wyoming winter without a drivable vehicle!

I recently bought the BMW X5 xDrive40i 2019 for my wife and had the most incredible experience at Co's BMW. They had a X5 Tanzanite Blue absolutely beautiful. Kim Calaway - New Car Manager and Trevon Yep - Client Advisor made us feel very special. They worked with me on getting the X5 with all the fixtures we were looking for, and most important gave me the best market price, so I could deliver the most amazing birthday present to my wife. Thanks Co's BMW!

I was really hopeful that these guys would be the ones I could depend on for my BMW parts needs. I clearly explained to them what part I needed, spent extra time telling them what EXACTLY I needed for my vehicle. They procured an incorrect part and brought it to me. The manager of parts department then decided to get angry at me when I tried to return the wrong part and get the correct part, despite the fact that his employee got me the wrong part. After a week of run-around, they tried to tell me my only option was to buy the full bumper assembly, which I had no need for. I contacted Schomp BMW and promptly got the correct part with no hassle, and they delivered it to me well out of their way. Word travels quick, and I have already encouraged people to work with other companies who employ parts professionals who know their job well. Co's BMW is nothing but a headache to Northern Colorado.

The entire buying experience was seamless, professional and quite enjoyable. James Jimenez (Client Advisor) was easy to work with from start to finish and made it very comfortable as I was going through the decision process. A resounding 5 stars for Co s BMW and James!

My first experience with BMW in Loveland was simply wonderful. The service department exceeded my expectations and their customer service was exemplary!! I hope that Geoff from the service department will always be there in the months and years ahead to service my car. The entire BMW team was so courteous and attentive.

Great place to pick out your dream BMW! I've bought 2 from Co's and am working towards a third. Aren't even looking anywhere else. Travis and Jacob in service are great too!

My husband and I came into the dealership wanting to test drive a specific certified BMW wagon and were greeted immediately by a very welcoming staff. The car was ready and waiting for us and we were able to take it out for a "spin" in no time at all. Matt, our salesperson was so easy to work with and we were able to complete the deal (which also included a trade in) in a very painless and timely manner. I would definitely recommend this dealership if you are looking for a BMW!

I took my car here for diagnostic , they told me the car needed a $1700 repair. After paying that money and taking the car back to dealership 4 different times I still have the same exact issue. They refused to refund the money or to fix the problem , so all I can do is taking them to civil court and report this robbery to the better business bureau. Jon Anderson was incredible rude and has some of the worst customer service skills I have ever experienced. Very dishonest people working at this establishment.

Waited a month for a Saturday appointment only to have them call me four days before my scheduled appointment to tell me they wouldn t have a technician that could look at my brakes or my heat/air problem.

The manager is a total JERK!
Don t waste ur time here! Go to the one in Boulder!

Parts and service were great! I called for parts help for my 740i, as my timing chain and related parts had broken. They reviewed the details, gave me helpful hints (as I was doing the work myself), and they emailed me the part numbers/cost/and schematics! Thank you!

My wife and I had a fantastic experience buying and trading in a car at Cos BMW. After expressing interest in a car on the lot, Keri Malone contacting me promptly. We worked together via e-mail, phone, and in person. We were able to come to a pricing agreement that everyone was happy with. Keri was professional, easy to work with, and fun to get to know. It was the easiest car buying experience that I've ever had. Highly, highly recommended!

Had the car in twice for service and not impressed either time.

My wife and I worked with Kelly at the BMW dealer. He listened to what we wanted and went above and beyond to make sure we got exactly that. He searched the entire state to find the perfect car, kept us informed as to what was happening in the process, and ultimately delivered exactly what we wanted. We couldn't be happier.

Colin was a real stand up guy, very professional.
Jason was very nice and sharp.
The GM was very down to earth.
These guy put me in the car of my dreams and made it happen.

Co's has serviced two of my BMW's (one is my son's 1st car) they have returned it to very good condition and I purchased my 2nd BMW from Co's based on their service and professionalism. I highly recommend Co's.

The salesmam JJ Jiminez was helpful. I could not complete the purchase of my vehicle until Monday because the policy for the dealership is only 2,500 can be charged to a credit or in my case debit card. The bank isnt open until then. So i am bummed about that as I thought paying cash outright for a vehicle would make it easier. JJ was SIGNIFICANTLY more helpful than the finance person. Which is a shame. The salesman had to explain and then facilitate a funds transfer from bank to bank. We will see how that goes.
Well to add to this review I finally got confirmation to get my vehicle. I was left waiting all day when i was told by noon i could jave the vehicle delivered. The vehicle was supposed to be delivered, but the salesman took the day off so i had to get ANOTHER Uber ride. Then, i was overcharged by 500$ by the out of touch finance person. Who made NO attempt to explain how to pay for the vehicle. I was reimbursed by the dealerahip promptly. I the actual title sent to the wrong address after verifying in writing VIA email the correct address. That was a nigjtmare for me, and all the while my temp tags are coming closer to expiring. Once that was cleared up i came to the DMV to register the vehicle only to find out an emissions test was required, and not performed let alone mentioned even once by the dealership that this was also a requirement for registration. If i could give NO STARS I would. This was a terrible experience and i dont know how these people stay i business!! I will NEVER come back to this dealership.

Love working with everyone from the Co's team. Always very friendly and professional; going above and beyond to make each encounter exceptional. After my vehicle is done being serviced, Cody Schafer always puts the magic detail touch on it to have the car shining inside and out as I leave lot.

I can t say enough about my experience with CO s BMW. All of the staff I interacted with were very friendly and professional but Chad, my client advisor, made the entire process easy and enjoyable.

It was a no pressure situation and Chad made me feel like he was there to get me the information I needed, the vehicle configured the way I wanted and at a price that was fair to both of us. As I mentioned to some folks there, he made the entire transaction an adult situation free from playing games and using tactics often associated with car sales.

We have only had our X5 less than week but there is a little part of me already looking forward to three years from now when I can work with Chad and the CO s BMW team again.

I would wholeheartedly recommend to anyone looking for a quality vehicle and a quality purchasing experience to stop by CO s BMW and talk to Chad.

Worst experience ever. I would never buy a car from them again.

Great and friendly people, but after the last service my EV was not washed and not charged...

I worked with Matt Bailey for purchasing my 335i, it was a great experience.

This was my first visit to Co s BMW Service Department and it exceeded my expectations. The friendly staff was very knowledgeable, easy to work with, and provided great customer service.

Best experience we ve had with a car dealership to date. Trevon was great to work with and very patient with me as I went back and forth roughly a hundred times before I finally made a decision. Great service, great cars, great coffee. Love my new x1. Thanks so much!

The experience was great , my sales person Chad was very patient and down to earth. Will be returning to buy 2nd one next year.

We moved north of Denver and are a distance away from a BMW Service facility. We had the pleasure of meeting the owner of CO's when the I3 was unveiled, she encouraged us to give them a try whenever we were in need of service for our 3 or 5 series. The 3 recently needed some service attention. I was more than impressed with how the service department handled the needs of an older model BMW. I didn't need to bring in a new car to receive more than 100% of their attention to details. We have owned BMW's for over 15 years, definately the best service we have ever received. Thank you!

Kim was AWESOME to work with! Thanks for our new X6!

Bought a used Honda truck here and it couldn't have gone smoother. Jason, Chad & especially Kelly, thanks for making it a quick and easy transaction

Been going to Gebhart in Boulder forever, because it is closer... but they are just so busy... 3 week wait just for an oil change. Called Co's and got in the next day and was there for 2.5 hours ... nice to have coffee, internet and donuts :) Worth the drive

These guys are great! JJ is the one we worked with. We would recommend CO s BMW. Great customer service!

I just purchased a BMW X3 from Keri Malone. I live in Nebraska and can't believe I purchased a car in Colorado. If you want to get a good deal see Keri Malone. She is very professional and will treat you right.

Kim was very helpful with my shopping experience.
I test drove and looked at the car I bought over a two day period. Co's answered all of my questions and even allowed an extended test drive when I came back in to look at the car again. The delivery experience was great as well.
I would not hesitate to buy another car here.

Bryan in the service department is excellent he goes above and beyond. If I lived closer to the service center I would come here for all my service needs.

Co's associates are always courteous and professional. The waiting area is very clean and comfortable, or a ride back to your home or office is available. I plan to use Co's for all warranty and service work.

Co's let me know it was service time via
email... Nice...appointment made via email...nice...service done quickly and done in time estimated...nice...car returned clean...nice...met at checkout by my awesome sales manager Kimberlee Calaway...awesome... Great place, even better people....Ask for Kim if you need (have to have) an excellent car at a terrific dealership and would like continuing special treatment.

I returned a lease originally leased from a different dealership and leased a new X3 from Co s and couldn t be happier with the customer service from Bob McFall and all of the staff. It was truly a great experience. The actual lease turn in and new lease were extremely quick and seamless. I would definitely recommend Co s.

I went to look at a Rogue. However, after driving it I wasn't comfortable because it was too small for my family. Instead of trying to push me into buying it regardless the salesman J.J understood and did not pressure me into getting something so wasn't comfortable with. I wish more dealerships were like this one!!!

This is the 2nd car I have bought through Co's and I am sure I will be back again. I drove all the way from Denver as they are trustworthy, they do what they say and don't jack you around. I like the fact it is a women owned dealership and more importantly I was able to work with a woman named Kim who never was pushy and always upfront about everything. They make the buying a car experience a great experience!

Looking at a used pickup they had in inventory. Did not end up buying it, but was very impressed with everyone I was in contact with at the dealership. Very professional and classy operation.

I took my X5 in for the Takata recall and had a diagnostic run for an intermittent engine warning light. The service department has improved immensely over the past two years. Everyone is courteous, informative and thorough. They take the time to explain everything. They give you phone and text options to reach them if needed. And kudos to Brian Bowden. This is the second time he has managed our service work. The first time, the department serviced a preowned X5 we had just purchased. Brian took the time to go over some of the basic features with us. I now feel I can recommend Co's BMW