CNY Fertility Center Review

CNY FERTILITY WAS NOTHING SHORT OF AMAZING. DR. KILTZ & DR.CORLEY ARE TWO OF THE MOST PROFESSIONAL DOCTORS WE HAVE EVER COME IN CONTACT WITH. THE NURSES ARE WONDERFUL AND RESPOND ON THE PORTAL VERY QUICKLY. THE BUILDING, ROOMS, RESTROOMS WERE SPOTLESS AND IT WAS VERY WELCOMING. EVEN IF OUR TRANSFER WAS NOT SUCCESSFUL, I WOULD STILL GIVE 5/5 STARS BASED ON EVERYTHING ELSE. COULD NOT ASK FOR A BETTER TEAM THAT HELPED US MAKE OUR SWEET GUNNER! BORN 10/10/19

I recommended CNY to my sister after reading reviews here and because of cost since she will be paying out of pocket. She began interactions with CNY IN JULY 2020. Today, I regret ever recommending this clinic.
A process like this needs constant communication and response with support from your doctor and staff. She can barely get anyone to return a call. She has to wait days sometimes for a response by the portal. She is not given clear instructions on what she should do, when she should do it or how. Complete lack of communication.
IVF is a tough procedure on women, my sister has to teach herself when a particular test needs to be done and request from CNY to send in the order to whichever lab needs it.
The wrong lab work has been sent for her to complete, or it was sent too late before her cycle so she had to wait for the next month.
She has to guess what her next step in the procedure should be and constantly email CNY to ask for the next steps before they inform her. Are you not her Doctor? Are you not supposed to inform your patient ahead of time when to get tests done and send in the order to the lab before it is too late? She has wasted money on wrong labwork and was given many last minute additions to her lab work and prescriptions.
She ordered her drugs months ago, and just by chance she saw some new drugs in her portal right before she is to start taking the drugs. She had to ask the nurse what this drug was since it was never there before. The nurse noticed she never had that particular prescription sent to the pharmacy. No apology, the nurse responds as if your clinic has not just dropped the ball. These drugs cost thousands of dollars and she paid cash, she would have started her regimen and later told she didn't take one drug and has to restart!! So many mistakes, that I am shocked the clinic still exists. My sister is not rich, she and her husband saved and sold possessions, to have the money for this process.
My sister is depressed and stressed by the lack of care and professionalism this clinic has shown her and I am even more sad that it was because I trusted what I read here that she has gone through this mess.

I had a specimen frozen before I deployed overseas a few years ago. When I came back I didn t need it so I had it destroyed. Recently I needed my records from CNY and they were very helpful and prompt even though I m no longer a client. Louise in the records office was very helpful. Thank you again!

In 2016, I got a referral through my primary doctor in the Military to come to this place and do my fertility treatment. Everything was looking good in all the tests until Dr. Kiltz performed a bilateral salpingectomy (removal of both Fallopian tubes). He explain to me that when he went in to try to fix my Fallopian tubes, according to him, they were too damaged and it was impossible for me to get pregnant naturally. When I checked my consent form for the procedure, is when I read I signed and consented to it. No one before the procedure took the time to sit down and prepared me to the possibility of loosing both of my Fallopian tubes. The only thing I was informed about was about the intention of fixing my organs to make me fertile. When I woke up from the procedure after getting the bad news, I was extremely devastated and went into such depression that until today I m battling with it from time to time. I ve decided to post this review because I still receive videos and notifications from this place and it always triggers the same feelings from that day and the best I can do is to write this warning, let the team know they definitely need to do better when it comes to explain patients the ENTIRE possible outcomes before a procedure to prevent what I am going through right now. I m adding the picture of one of my procedures to provide evidence I was their patient.

Most affordable IVF in the country and they still manage to get people from all over the country to use their services. The price scale is specifically designed to allow most patients to do more than one cycle and many transfers. They have a lot of older clients (over 40) so it s important to be able to have multiple attempts to get that golden egg. One round of IVF is $3900 (compared to $10K to $30K nationwide). Monitoring in house is $850 if you re self-pay.

They have the most affordable donor egg program, so you can add on 4 banked donor eggs for $4000. Not bad considering they will replace them if you don t get many embryos or they don t thaw. Only issue is that the program is small so there may be a wait.

All of the doctors are fairly open-minded and take a whatever you want to do approach opposed to making you do things your way. It s helps to research IVF and be an advocate for yourself.

If you look for discounts on IVF meds, join a few Facebook groups associate with CNY, and really manage your own care, you can get the same or better service for only $4K, opposed to $20K. Even spending $20K, there are no guarantees.

Very affordable and I had a baby on my first transfer !

We traveled to CNY-Syracuse for IVF. We absolutely LOVED our experience with them! They were all so caring and actually cared about you. Our sweet little embryo took on our second frozen transfer. I am now 11 weeks and 2 days pregnant thanks to CNY. If it weren't for them, I don't think we would have ever had our miracle!! I 100% recommend them for anyone who is struggling with infertility.

Affordable IVF in a very kind and clean clinic! We were travel patients. Our experience at the clinic was great. Phone calls and messages were answered promptly. You do have to put in more work at CNY (especially as a travel patient - figuring everything out from a distance instead of seeing them in person every day), but everything went smoothly! My 5 month old is a CNY baby and I'm thankful for the opportunity.

We spent close to 10000 dollars here and never received what we were promised. We went to another clinic and now have twins with our first try. Not even the genetic blood work we paid thousands of dollars for came back. What an absolute waste of our time and money. Not to mention they are impossible to get a hold of or get a call back. Go somewhere else

I highly do not recommend this company. They are not helpful, they don't care and no matter how many times you call, no one will help you. When I have called I am given a cookie cutter answer, wait on hold for way too long and you will never get a call back from a manger. Now I'm stuck with a huge bill from my insurance. My advice, find a place that doesn't place you as a number.