honestly wish i could give them no stars at all. I can t do anything about the company and it s existence at this moment but i can warn everyone to STAY AWAY. It s not worth it at all. They are awful. They treat people awful and I hope they get everything deserve whether that be good or bad. DO NOT WORK WORK WITH THIS COMPANY.
This is a serious warning DO NOT FINANCE WITH THESE PEOPLE!!! We have a contract with this company and we have been with them for a year now. We asked for a payment deferment which we have never asked for before and they said it was subject to approval. Well apparently we got declined but they will not notify you of this then they started calling me twice a day and when I would answer they would hang up. Finally after the 5th time of this happening I figured out it was cnac calling me and hanging up so I called them back and they told me my account was 14 days delinquent. I told them no its not. You just processed a payment and the previous payment was supposed to be deferred. They told me the deferment was declined. I asked how was I supposed to know this and they said they do not contact us to tell us it has been declined
Yes I am filing a BBB complaint against you today over these car payments the interest obviously is still an issue and that should have been done after $2,000 and JD Byrider told us this already I have a 4 year and 7th month car schedule how is it we still owe $10,700 that's impossible and you add a $6 a day interest rate that's a rip off our payments if you would calculate those is lower than you have. So I am taking action toward of filing a complaint against your company and they will get too the bottom of it they know who I am.
One star is too good for this company. they come at me 4 months later for a payment that was missed..... the payments are automatically drafted so the company just screwed up... now they demand a double payment ..... No. The service is bad, the company does not know how to professionally and competently service car loans. Go some place else so you don't have to deal with the 3 stooges running the show for this company. Just sucks
I have had a bad experience. My car got totaled was told I am eligible for roll over program. I found out I am not elgible. Called to speak with someone in the insurance dept. the woman she harassed me she told me the only way she can transfer me to that dept. if she makes a conference call. She kept harassing me. I called back asked another customer service rep. if he could transfer me he stated all the insurance depts. line were busy he said he would email them so they could call me back, they never did return my call. This is an unprofessional loan agency.
I've been with them for years and it's a solid company
I have never been to or done business with this company. However, yesterday my cash app card was charged $400.00 by them. My son has been into the nearest location. My daughter and I have called. I still have no money and no answers. I was told that someone must know my pin and asked if I knew who that could be? . I ask does the company know who they allowed to use my information without I.d? Why was it so easy for them to allow someone to use my information but it is so hard for them to return my monies. I am a 57 year old disable woman on a fixed income who does not even own a car. This is unacceptable!
cnac.com
