Clinique at Kenwood Macy's Review

Department store, check out: perfumes, glasses, shoes, handbags, men's fashion, women's fashion, Make various, children's, party ...

large selecting of items that i am looking for. Its sometimes takes a while to find staff to help me find what i need

I went it to check out a Clinique lipstick I saw in an ad. There were no Clinique reps working today. Gwynn came over to see if she could help me. Gwynn is a Lancome rep. Together we found a better color at Lancome and a few other things. Gwynn was helpful and answered all my questions without pressuring me at all. I will definitely be back because of her. The store was spotless.

They could have a better selection of tank tops and summer dresses

Macy's is a very good store. What I like is that they are smart about male shoppers accompanying others. They have places to sit. Now if i could talk malls into having mall-wide shopping carts & registers mall-wide registers at exits, I'd enjoy shopping again at malls. Better for the mall, too. Why make your shoppers leave because their arms are weighed down with bags? Why prevent impulse buying? They haven't been smart at all.

First off the store was a mess. Second, when I needed assistance there was no one to be found. And lastly, when I made my way to the register I was completely ignored. I had to step up and say hello to be acknowledged. To say the least customer service was not like what I normally get from my Macys in KY. Hoping they get it together. #localguide #kingcritic

Love shopping and getting great deals for quality products!

I like to take advantage of discounts and sales.
However, the risk of some of the Macy's clothing quality is that they are not the best and some of them are just to use it and discard it after first use.
Therefore, where the discount or special sale savings go?

I need them to stay in business! I like buying my clothes at the store. Doesn't get any better than Macy's!!!

Have coupons that can't be used on what I want. You send me lots of coupons, I carry them with me and are not allowed to use them on my purchase... really don't understand that.

Staff is very friendly and willing to help with no problem. The store is organized and clean.

Best Macy s ever! I ve been to Chicago s Macy s. Atlanta s Macy s. And Cincinnati Macy s. None can compare to Miami s Macy s. Loud music, party environment. Huge, huge space and gallery. A must stop to Dadeland Malls Macy s.

Really good had lots of discounts when I went in Macy s never seem to disappoint me when it comes to clothiers

Men's department probably best place I've ever been for getting measured and telling you options for the best fit to always look your best

Overall a pretty good place to shop however, the dressing rooms in the girls junior section are absolutely disgusting. We went to go try on dresses and there was gum stuck to the walls as well as dead insects! I told the lady who worked there and she kinda just shrugged it off and ignored me. Definitely not coming back.

Don't deal with pre-sale they're disorganized and they can't seem to even get same day orders right when I tried to get my looks together they must have mixed them with someone else's and I'm trying to get the cluster un(bleeped) as we speak. I went in person... I should have shopped online!!!!

Always have a great selection of prom dresses. And pricing on point.

America's favorite store! Only at Macy's where you can find a Starbucks in the middle of the department store. Enjoy your cup of coffee while shopping.

Macy's/Kenwood very nice store, with very nice staff.

This Macy's used to be very nice, helpful employees, but it is slowly deteriorating. The customer service isn't what it used to be or should be for a large department store, such as Macy's. I can only speak for today for the Cosmetics department and ladies clothing. I understand Last Act is, exactly that, last stop for purchases before they get rid of the clothes but, if they're going to have that department, they could tidy it up somewhat or just charge less in the beginning, then they wouldn't have to mark them down so much ...there were more clothes in Last Act in the ladies than there were in almost the entire ladies department. I'm being nice by giving four stars, but I understand it was a busy Saturday and it could have been worse.

They have really great deals and carry a variety of different sizes and styles. I had to do a return and the lady apologized for my wait even though it had not been that long and was very fast and polite. I'm hoping they have some good black Friday deals as this would be a great place to shop for Christmas gifts

Not really big variety. Defently not the best one out of all I've visited.

Even when the store is busy the staff is helpful and polite ensuring that you have a great shopping experience

Excellent clothes collections at reasonable prices!!!!!

We always dream big at Macys. When our rich Aunt will come in to town and we known exactly what we want and where it's at.

Disappointed in formal dress selection. Department was dirty and not well kept

Joey in the mattress department was extremely rude and unpleasant. He put very little effort toward helping us to check out at the register.

Not a great place to shop if you need an uncommon size. No one working in the foundation's department could tell me how large their sizing went to.

So many items on reduction throughout the store. Good deals!!!! I was treated really well by a very nice lady at the men's cologne counter.

The bags and shoes here are lower price when on sale as compared to the brand store in the same mall.

Picked up what we needed but pricing was confusing around Black Friday sale and online prices.

Great place to find unique sale items lots of diversity - nice selection of shoes !!!

Mom found tons of shirts! Very well lit and organized!

I enjoy shopping here. I frequent this store much more since they closed Fountain Place.

One stop for all our shopping needs, kenwood is the best shopping complex of cincinnati very well located,. It would be great if they open cinemas in there

I did not shop today, I was picking my daughter up from the mall, however, I love shopping at Kenwood Mall

This location is bigger than the other area Macy's and has a better selection.

Big store with lots of sekection - do watch for specials as they are frequent. Sometimes challenges with finding open cashes. I like shopping here.

They gave me a defected coat.The floor representative had to see that it was missing a hook. So frustrating after standing in line to pick it up.

Macy's is a great place to shop at, great sales and 25percent off every item that you purchase you gotta love um.

Best and well stocked Macy's in the Cincinnati area.

Needed to get a dress shirt for my son. The employee that helped us was great and found us exactly what we needed.