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A
3 years ago

This clinic is the worst! The nurses on the 4th fl...

This clinic is the worst! The nurses on the 4th floor are inhumane. My grandmother spent 2 days in that apartment and unfortunately she was alone because the family could not be by protocol.
They are the worst days that my grandmother lived, they NEVER sanitized her, they did NOT cure her ulcer, it is ALL marked on the arms !!!
Of course we made the corresponding complaints.
Now, thank God, she is surrounded by her family and the treatment is obviously different.
Do not leave your family members ALONE when they are helpless because they treat them very badly, they are very inhuman !!
I do not recommend it at all !!

V
3 years ago

The clinic is very good, but the receptionists are...

The clinic is very good, but the receptionists are a disaster, they do not take their work seriously, they are disoriented, they do not pay attention, they forget about the patients, people live complaining, they should put trained people or train them!
It totally takes away the seriousness of the clinic.
Hopefully they do something about it.

L
3 years ago

The guard without covid protocol. I went for anoth...

The guard without covid protocol. I went for another emergency and they were mixed with COVID suspects with the rest in the same waiting room. Also, the doctor who treated me was wrong with the diagnosis he gave me and I was not satisfied with his care

T
3 years ago

4 days waiting for swab exam, no way to communicat...

4 days waiting for swab exam, no way to communicate. The director must be proud to see his degrading qualification and still did not understand that people go only if they send him because of his own decision or Crazy.

S
3 years ago

Excellent facilities. It is a modern clinic, with ...

Excellent facilities. It is a modern clinic, with the necessary equipment for all types of studies. It is clean, organized and well set. It has good attention and disposition for patient care, both in the guard and in sectors of studies and medical attention. Only the detail of what some doctors of the guard do not attend so willingly. Recommendable.

J
3 years ago

Days ago I try to take a turn and nobody answers !...

Days ago I try to take a turn and nobody answers !!!! Calls waiting for 20 minutes, a shame. If that is how they manage to take a turn, I don't want to imagine what it is like at the time to be attended.

T
3 years ago

They told me that this clinic was very good, I did...

They told me that this clinic was very good, I did not believe
I went and checked it from the entrance, the security on duty was very friendly
The super clear receptionists
The guard is very fast and gives priority to situations that are serious
Patient follow-up the doctor finished his shift and came to notify and that he left the csso in the hands of the colleague who had already spoken
Laboratory results before agreedp (2 hours)
Excessive cleaning clean bathrooms gel alcohol dispenser and you see the cleaning girls constantly on guard cleaning
My sister was admitted, they will quickly bring her a mineral water
Clean towels
The truth is enchanted I prefer to travel two hours but go to the Bazterrica
Excellent attention
I congratulate you ! It is very well organized
All friendly employees !!!

A
3 years ago

In the pediatric guard there is always a delay, mo...

In the pediatric guard there is always a delay, more than two hours, usually. There can be no such delay in the attention of children. People attending the reception and doctors say they claim more pediatricians for the guard but do not listen to them. A shame that managers do not listen to people who are in demand every day! Please do not save with pediatric care!

S
3 years ago

2 weeks of hospitalization for a misdiagnosis, nur...

2 weeks of hospitalization for a misdiagnosis, nurses had to ask for things 50 times and until one did not become insistent they did not appear. If I step on a bondi at the door I ask to be taken elsewhere.

S
3 years ago

Maternity, obstetrics, neo, thank you for the swee...

Maternity, obstetrics, neo, thank you for the sweetness and dedication in my delivery and the 2 days of hospitalization. They will see you all the time, nurses, neonatologists, childcare providers, etc. A unique deal. I recommend it 100%.

F
3 years ago

The prepaid does not authorize the magnetic resona...

The prepaid does not authorize the magnetic resonance because the traumatologist on duty put "Pain" as a diagnosis. They didn't give me the plates. Today I called to ask them to send them to me by mail (since the doc received them in digital form). They do not send them. You have to go find them.
While I was being treated, a "doctor" broke into the office and said no good morning. He started talking to the doctor who was attending me. He did not respect the privacy of the query. When I returned after the plaque, there was another one in the office that looks like he was visiting the one who was attending me. He didn't leave, he stayed there all the time. I never knew what I was doing there.

A
3 years ago

Disaster attention, they did not ask me for an ema...

Disaster attention, they did not ask me for an email to give me the results of an analysis. I had to ask myself, but it didn't even come to me. It still did not reach me when more than 48 hours have passed (they said it was in 24). They did not have the elements to do it and they made me wait more than two hours.

G
3 years ago

They complain about the delay but they attend for ...

They complain about the delay but they attend for type reasons: cold hands, cold sores, 2-month cough, marked veins ... they are not on-call consultations. People have no criteria. On top they mistreat the staff. EMERGENCIES are attended to immediately.

l
3 years ago

Lamentable service, 3 hours waiting to be attended...

Lamentable service, 3 hours waiting to be attended and when I consult the girl she tells me that I still have 5 ahead of me, the girls in the service are very kind, the truth is that they deserve a merit for going to work 8 hours only to receive claims and complaints from the patients waiting without guilt, when they called the doctor to consult her about an emergency I saw her go out 2 times to challenge them because that was not an emergency according to her, a 60-year-old woman waiting 2 hours has had a myocardial operation for 10 days. dra and the first thing he said in irony "fainted from pain?" Incredible that this was the first expression when referring to the patient! Unheard of and unacceptable! So to go to an emergency you have to be dying? And spend 3 hours dying outside? Nobody is going to spend 3 and 4 hours just for the income because you have nothing else to do, if you bank it is because you have no option! In addition, they do not have a real division for suspects of covid, that is to say that if you did not have it, you will probably come out with covid ... Can they be better than this ?!

a
3 years ago

Terrible attention. Abandonment of an 80-year-old ...

Terrible attention. Abandonment of an 80-year-old patient. They left her without eating due to their disorganization between guard and floor. You call and they don't answer. I go and say that the floor doctor is not there. A disarray

K
3 years ago

I was admitted 2 days for surgery and the care fro...

I was admitted 2 days for surgery and the care from the admission staff to the doctors and nurses was excellent. I felt careful and content all the time. Cleanliness and impeccable facilities. Thank you!!!

L
3 years ago

The clinic's attention is regular, but the telepho...

The clinic's attention is regular, but the telephone service is LOUD! The employees do not answer the phone, or they answer you and cut you off! I can never communicate !!! It is seen that they do not feel like working. With the counter ones the same.

m
3 years ago

I share what most people say about cleanliness and...

I share what most people say about cleanliness and comfort. But I am left with the doctors' attention, as I read in a comment, they want to get rid of the patients quickly. My husband went through an operation of gangrenous appendicitis. He was discharged for two days. He was still bad at home and we went back to the guard they found that they left pus inside

L
3 years ago

Temperature control at entry and sanitization of h...

Temperature control at entry and sanitization of hands by staff. By guard they treated my mom super fast. Doctors ok, some with more criteria than others, like everywhere else. Good attention if you have to go to hospital, it does not have its own parking for patients and in the analysis laboratory part, there is never anyone administrative to attend, you always have to wait for someone to appear. For the rest, the place is always impeccable and good professionals.

a
3 years ago

Waits in the guard are eternal! I left more than o...

Waits in the guard are eternal! I left more than once after waiting an hour. If you have to go to the guard better think about it you can see the doctor send you an ultrasound and wait more than half an hour again then see if the doctor can treat you a fright to be guards
I do not recommend this place

E
3 years ago

The service at this clinic is really the worst one...

The service at this clinic is really the worst one can imagine. My partner arrived with an intoxication from the medication prescribed after a tendon operation, which was given without guidance by the surgeon of this clinic. We had time on guard, practically if I didn't complain, or if he hadn't passed out, he wouldn't have given us a ball. When the nurses received him, they practically left me isolated and uncontained. They let me see him every 1 hour, and with a lapse of 5 minutes per visit. When he was just seen by a doctor, his office hours were just ending, he left, leaving the patient on a bed, in the hallway of the guard waiting for an incoming doctor to approach, and extraction personnel. They never appeared. I was more than an hour waiting for someone to appear. At the guard reception they washed their hands. I had to retire, with my partner in terrible condition. I do not recommend this clinic, and this social work

P
3 years ago

Doctors always diagnose anything. I went twice in ...

Doctors always diagnose anything. I went twice in a month for a cough, both doctors told me I was a passenger. When I was able to go to my (external) clinical doctor, he told me that what I had was bronchitis. A fight.

s
3 years ago

They always treated me well, it is true that the e...

They always treated me well, it is true that the espara in which the guard is very long, if it does not go by ambulance it is long, the wifi is very bad you can not communicate if you do not have credit, but if they improve what is the companion service In other words, if you pay prepaid you also have to pay the service and companion if it is not pediatric hospitalization. They should improve that already, otherwise it is acceptable

M
3 years ago

Until yesterday the clinic seemed the best to me, ...

Until yesterday the clinic seemed the best to me, but yesterday they left me 45 minutes waiting for the pediatrician and after two complaints to be treated my baby convulsed and before my screams attended by nursing staff, they tried to justify themselves by saying that it was normal the seizure, the abnormal thing is that a child who enters with a high febrile state is left in the guard without providing medical attention and assisting him when I started screaming and asking for attention for my unconscious child.
Of course I will ask for the explanations of the superiors and leave a formal complaint

G
3 years ago

Just words of thanks to ALL the staff for the atte...

Just words of thanks to ALL the staff for the attention I have received the three times I was hospitalized ... The treatment was always very professional, humane and warm ...
Thanks to the entire team for taking such care of me, especially to Dras L. Heredia, A. Menchaca, Dr C Pagano and Lic P. Cudero

C
3 years ago

My Baptist son was born on October 8 at the Baztar...

My Baptist son was born on October 8 at the Baztarrica Clinic, a beautiful experience, the attention, the service, the dedication, and the professionals, the cleanliness, the care, the care, and the professionalism, is in sight. THANKS to all those who do the billingurst and juncal Bazterrica clinic.

M
3 years ago

My dad underwent hip surgery at this clinic by the...

My dad underwent hip surgery at this clinic by the OMINT trauma team, the totally inoperative anesthesiologist produced an arrhythmia because he was unable to intubate my dad correctly during the operation and the result of that was that he came out of that operation with a ACV. After being hospitalized for almost two months, he was transferred to the BASILEA rehabilitation clinic, where after 3 weeks and when they were removing the respirator, they caused an aspiration due to the delay in his care and that suffocation caused him a 15-minute cardiac arrest. Again he is admitted to BAZTERRICA where for almost a month he remains in intensive care, when the doctors believe that my father can be transferred to a rehabilitation clinic again we choose another clinic due to the poor care of BASILEA. Thus, they took him to CIAREC where he stayed only 24 hours because they detected a septic shock resulting from acute peritonitis derived from an intestinal obstruction. He returned to BAZTERRICA, where he had been in intensive care for almost 3 months, and in all that time, THE BOWEL OBSTRUCTION was NEVER DETECTED. My dad overcame the operation but then they discovered a Klebsiella bacteria that eventually led to his death. The Bazterrica clinic has a very low level of ICU doctors, most of them are residents and the head of therapy only this half week because the other days he is the head of Santa Isabel as well. This ghastly place and its primitive medical level led to the death of my dad. In all the months that my father was hospitalized there, he only rescued the attention of the nurses because the resident doctors practice on the lives of the sick and even more so if they are elderly.

G
3 years ago

More

A
3 years ago

Dr. Pelagia, an otolaryngologist, has very little ...

Dr. Pelagia, an otolaryngologist, has very little empathy for what the patient says, does not listen to you or look at you when she speaks, in addition to how bad she answers you. It is the second time she unfortunately attends me and of course I dispatch in a minute. He did not give me a diagnosis since, according to her, it does not correspond. It's stupid!
If one goes to the guard it is because he has no other left and needs help.

C
3 years ago

The worst thing a guard or emergency professional ...

The worst thing a guard or emergency professional can have is to suppose that a pain that does not come as a result of a trauma is not treatable on-call trauma leaves much to be desired they do not want to attend when there is no previous trauma "that is not an emergency" dr from the trauma guard on Sundays PAIN IS EMERGENCY I do not have to demand an X-ray and then tell me to go to an outpatient clinic because mine was not for a guard If the pain had its reason the shoulder dislocation and problems in the biceps is my right and it is your duty to find the reason before medicating to remove the problem. THINK for that you are paid not to sleep, chat or not feel like it

M
3 years ago

Very bad sanatorium, I took my daughter with an em...

Very bad sanatorium, I took my daughter with an emergency appendicitis, and the girls at the reception muttered that there was no ultrasound and that there was no bed. They never told me anything and forced us to wait for the guard! My daughter ended up with a peritonitis and operated in another sanatorium.
I would never go back.

R
3 years ago

More

L
3 years ago

I was at the clinic on October 29 at 4:00 p.m., wh...

I was at the clinic on October 29 at 4:00 p.m., while I was waiting for me to attend a quiet day with few people in the clinic! While waiting for my turn, a disoriented boy arrived trying to walk alone, through the front door of where 3 guys are taking their temperature. The young man was clearly bleeding to death, asking for help from everyone inside the sanatorium. The girl who takes the temperature at the door came to the balcony to find out why he passed through it without taking the temperature, he only said help while he fell on the floor bleeding from a surgery done there days before in his challenge for polyps. The young man could only tell him these data, he fainted in the arms of my boyfriend who quickly helped him when he saw that no one in the sanitarium moved to help him, nor will they actually charge. The girls who attend on the balcony only said that it will calm down that a doctor was coming! But the boy was unable to speak because of the blood he was losing. To nobody! Absolutely nobody! of the 3 who were taking temperature at the door did something to help it in no time. In addition to the 3 who were at the reception that tbn did nothing to help him. That day the services for them were quiet. But the worst is that in the end they looked at everything while they let him fall on the floor in the middle of a sea of blood that came off the poor boy. I cried when I witnessed all that scene because the lack of humanity reigns in that place! I never want to go through that again in my life, besides inside an emergency sanatorium, a place that should do everything for our good to be safe, to save our lives. Nobody's life matters to them! I wonder why those kinds of people choose to work with human health. Bazterrica Clinic in juncal Desumanos e frios street. Change jobs please!

C
3 years ago

We would like to thank the attention of the medica...

We would like to thank the attention of the medical body of UTI and UCO as well as the Dr. Oseroff electrophysiology group. Especially to UCO nursing. The girls are super friendly, the daily smile and kindness are More

A
3 years ago

Pesima attention. From the entrance. A bare bad vi...

Pesima attention. From the entrance. A bare bad vibe.
3 hour wait. While waiting for me to be attended, I ask the reception desk to go to the bathroom. And not only that he does not answer me immediately, but when I ask him again later since (I have 2 fingers in front and I thought he was busy) he answers me in a very bad way.
Brother but you want to work or have an ortho face go to your house.
3hs wait and did not have his face.
Eye. I went for a trauma guard. In clinical guard the people flowed.

C
3 years ago

INTENSIVE THERAPY FOR SPILLING HIGH-COMPLEX CLINIC...

INTENSIVE THERAPY FOR SPILLING HIGH-COMPLEX CLINICAL EMERGENCY BRAIN AND AT 5 DAYS A DIN FLOOR PHYSICIAN REVIEW THE PATIENT GIVEN HIGH SO THAT HE WILL RETURN TO A GERIATRIC IN THE STATE OF HEMIPLEJIA WITHOUT DOING THEM A TOMOGLE Neurologist as well as hematologist. THE FORM SIGNED BY AN UNKNOWN DOCTOR,. GIVE HIGH A PATIENT LEAVING IT INVALID AND WITHOUT ANY KIND OF INDICATIONS OR MEDICAL FOLLOW-UP.
THE EXIT SIGNATURE WAS NOT REQUESTED OR BY A RELATED PERSON OR OF THE PHYSICIANS OF THE TRANSFER AMBULANCE BELONGING TO THE MEDICAL EMERGENCY COMPANY. Thing that transfer doctors could not understand how to get patients out and in the state of gravity more being an older adult so easily
YOU CAN SEQUEST ANY PATIENT WHO NOBODY CONTROLS

NEGLIGENT.

IT IS ONLY A 5 STAR HOTEL

J
3 years ago

Very bad attention, they treat the elderly very ba...

Very bad attention, they treat the elderly very badly, they diagnose badly, 2 hours to connect an elderly person to a serum, the nurses ask all the same questions and treat the elderly as if they were disabled, the doctors seem to not work, not one appears ... a disaster. A shame because his body from intensive therapy and surgery with very good perp, his room equipment and medical audit are terrible.

C
3 years ago

Excellent the maternity part. I went with my docto...

Excellent the maternity part. I went with my doctor and her team to have my baby. The care of the nurses and neonatology is excellent, everything impeccable. The treatment is very cordial and respectful towards you, the baby, the companion and the visitors. Much respect in childbirth and aftercare. Super recommended !!

f
3 years ago

A disaster attention! The doctors want to get you ...

A disaster attention! The doctors want to get you off, I went to the guard for having a fever, sore throat, and the doctor's response is that it was a flu picture that makes me patient. I did not want to give a certificate to cover the 3 hours before I left work to go to the guard, I want to see her working for 8 hours with fever "getting patience."

Clinica Bazterrica

Clinica Bazterrica

2.9