Clientela Review

Excellent 360 view New York. One can not miss this tour, as one will see all of NYC in one view. Mesmerisng! Enjoy

Humbling. Emotional. A must see place no matter your age. Blessed to have the group of people who made it possible to be there. Thank you!

Beautiful building with an opportunity to learn more about each landmark of The City through a guided tablet tour

Astonishing. Not only for what it represents, but also for its impressive engineering and architecture. At the observatory deck views are jaw dropping. The skyline is way below and even air traffic is below the line of site. Also, the show at the elevator in the way up is creative and adds an extra experience to the ride.

Nice architecture and convenient access to public transportation

Amazing views from up top and dinner there was an incredibly beautiful experience and the staff are so caring and nice

Very nice experience for a first time visitor. The view from top is memerizing. You can stay there in the observatory as long as you can...

The well organized team makes the entrance line go by fast. Highly recommend to purchase tickets in advance, so you get in right away. The tower is beautiful and the views amazing. You can rent an iPad $15 or 2x20 and learn the facts of the most important places. I loved it!!!

I thought the price was high for the food. It was good but not as good as Tower of the Americas or the tower in Chicago. The view was amazing.

Was able to watch a storm come in and go over the city. Would highly recommend going but make sure you check visibility on the Observation level before buying your tickets.

Really beautiful architecture.

*POLICE: It makes me feel safe to see armed officers guarding the area, but they tend to stare at women and make them uncomfortable. I remember walking by them, and one officer turned towards the others and made a comment and they all turned to look and stare. It wasn t just me. They did this to other women as well. And, it s happened to me multiple times. It makes me feel like I can t put on a dress or skirt without feeling violated. This was mainly from the male officers (I didn t really see a lot of female officers in general). Disrespectful. Unprofessional. And unappreciated.

*SANITATION: In all honesty, I understand why the restrooms are closed, with COVID-19 awareness. HOWEVER, they should match the cautiousness they take with bathrooms, with their OVERALL cleanliness. Because they really need more work on overall sanitation, it doesn t make sense that the restrooms are closed. At this point, it s just inconvenient. If they were really taking COVID-19 precautions, they would enforce more effective and professional sanitation so that the actual building is clean.

Well worth a visit to this excellent monument to the terrible events on 9/11. Be prepared for a highly emotional experience though as some of the exhibits are hard to watch. Having said that, I wouldn't have wanted to miss it.

A must do for anyone in NYC. The reflecting pools are such an amazingly beautiful and poignant way to process and reflect. Imagining that day and processing the lives lost is so hard it takes your breath away. But it's something everyone should do in honor of those who sacrificed it all in order to save lives. You won't regret it.

Daughter Evelyn ( 39?); My Lord Jesus Christ...8-9 million people living in New York , bite the Big Apple , Architecture ahead of it's Time by thousands of years. NASA's Artemis program ready... astounding , intriguing , Gorgeous my New York City Travel plans

Inspiring architectural feat appreciate for such a solemn event.

Unique experience...very sad to remember but it is history

While it was very beautiful. It was a very sad remembrance!

Such a tribute to such a sad day. Well done and a must see in NYC.

Can go up to one world trade center Observatory for 28$ or 38$ for each person (i cant remeber exactly. There is a memeorial building which has been taken down by terrorist attack on Sep 2011which next to new world trade center.

I love this picture because I remember at the twin towers before

Just awesome!!! Every place within the WTC is a must!! At least the 9/11 memorial the mall and the observatory should be on your list.

Great view. Could have done without the presentation and pressure to buy addons.

Great view of the city. If you can take the elevator by yourself to view the video wall. Great story about the bedrock before going up. Once you're up there it's a great view, but not much else up there except to buy stuff.

Amazing view if you are not afraid of heights, obviously. The price of going to the top can vary slightly, but worth it to see at least once. Take your family or friends here when they visit or just to the memorial below if you don't have the $$.

The observatory is a must visit! Excellent view from the top. Even the elevator rides going up and coming down are very interesting!

The staff were very friendly and it wasn't too crowded when I went mid afternoon. Awesome views all around and the ride in the lift is possibly the best part. Recommended for tourists

An emotional display of history. The museum is one of the best in the nation. I went in expecting to feel sad an emotional, but was taken back and overwhelmed with emotions. Beautifully done and truly honors all those who were lost and all the hero's who gave their lives.

Tickets are expensive, but it's defiantly a unique experience in NYC. Don't pay extra money to get your pictures taken though, not worth it.

Very nice experience but make sure you go when it's a nice day enough to cloudy

Must see. The one world observatory is great. Security check is required so be prepared.

I think a good job was done on this and we heard it goes all the way too 7world trade.

Great views of the city. Thu they try to sell you something everywhere you turn. But a must see if you are in the city

Great views of the city from its highest point. Touristy? Yes. But worth it. You do have to go through fairly extensive security so keep that in mind.

Too many tourists, hudge lines. The view is cool but I wouldn't do it again.

A glorious tower, an amazing tribute to what once was. This place is beautiful and has claimed its place in the NYC skyline.

One of the most interesting museum I have been to. The images, structures, and artifacts tell the story of 911 and beyond.

An amazing view of the city from the observation deck. The overall experience is humbling.

Well where do i start...we are from new Zealand and are here visiting our daughter and grandchildren...who live here in Greenwich..but today was my sister in-laws birthday so we dicide to go up to the top of freedom tower at night...after our very busy day of shopping and dining around new York city...(wow)...doesn't that sound amazing...and yes we weren't disappointed it was so amazing and beautiful it took our breath away...To see the unbelievable views in front of our eye's of how beautiful this picturesque city is...we looked and took photos from all around the world trade center observation...it was unbelievable and the closest to the heavens....i would recommend to come visit this amazing freedom tower at night or anytime its amazing....so happy we come and visited this wonder of new York city....

One of the most amazing views if nyc and it's surrounding burroughs.

Iconic place that is probably on every visitors to do list. 9/11 memorial and observatory are well worth the visit. I do have a bit of an issue with the place trying a bit to hard to sell something to the visitor. Besides the not authorized sellers trying to sell booklets to tourists (not sure where police is looking and why the won't clean it up), on your visit to observatory workers will push on upselling to you paid pictures or audio/video guide. I understand the notion, but administration need to work on better organizing this so it does not look forced on people.

We booked tickets prior to travel so it s a case of going in, going down the escalator and through security, after that the experience begins, from the point you get into the lift it really begins to rank up and takes you through a time journey showing manhattan as it has developed over the last 100+ years, then you have a little surprise when you come out of the escalator, I won t say any more, you will love it, then you head through to the observatory, have a snack, have a drink and enjoy the views. Well worth the visit.

most attractive views...from 102/100 floors...of WTC....PANORAMIC, EXCELLENT,& SUPERB.Two bridges....roads lit up with LIGHTS of moving vehicles...river singing melodious song alongwith speedboats.... & in the sky...helcopters bringing classic views to many tourist...really marvrlous. many towering structures adding richness to SKYLINE.

This place is amazing, it's the best thing you could ever see in New York.
Close to the memorial, it has so many connections with the underground trains and it's so large.

awesome.... the elevator ride was cool going up... and they do a video presentation and they do a final reveal.... WOW!!!

This is a must visit place when you are Manhattan, NY. The symbol of modern world and heir of its ancestor twin towers. When you are visiting the area I found the icon (will need to download online coupons) parking system relatively economical where you can leave the vehicle and visit quite handful of places. Park and you can visit major attractions in lower manhattan area on foot.

Wonderful overall experience. Great NewYork views and if you shop for sales you can get some good deals on souvenirs.

Don t miss it. Great, all round views and a few good surprises. I hope they don t over Disneyfy it. Top tips. Book in advance, eat in Irish pub at bottom, clothing in gift shop is not low cost. Plan about 45 mins to 1 hour. Combine with Battery Park and 11 Sept Memorial - see surviving tree.

Is it worth the money?

Well the view is spectacular that s for sure!

OWTC is crowded and expensive do your math and see the pictures..

One thing we found awesome were the elevator, where you could se the development of NY from back the to present days

The views were amazing, the video screens in the elevator were very well done.

A massive architectural marvel that houses a lie of Shops and a very avantgarde architecture. Whether tight wasn't too take a picture inside or enjoy the huge space and the cheer elevation, this place is for you. Inside and outside. A gray place to take pictures and very close to the 911 memorial fountains.

I visited the original WTC buildings in 1997 and they were breathtaking! One World Trade Centre is a must see for any visitor to New York. I have added the original 1997 photograph I took.

This was a really fun experience. They do really nice build up of excitement before they let you see everything

The view is stunning. When you get to the top floor you will see most of Manhattan and a little bit of Brooklyn perhaps. The buildings create this aesthetically pleasing look. This picture completely untouched without a filter. I went in the afternoon but I m assuming the sunset would be so pretty. This picture is my lock screen :)

We had a wonderful visit thanks to the knowledgeable staff.

Great deals. Great everything. Views are fantastic.

Amazing presentation. I won't be a spoiler, but it's the best $XX [whatever they're charging now] you'll spend for an observation deck. Eat / hydrate beforehand, once you're up there, they charge an arm and a leg for bottled water and other dishes - and for the souvenirs - because you're a captive audience. But once you get past the security screening, the presentation is great and I don't want to describe it to you - you just have to see it. Watch, look at, the video walls in the elevator, especially the one in back (opposite the doors) so you know what you're looking at. Pay attention to the presentation, especially if it's your first time and you will love it.

Impressive! and included in sightseeing pass. This is a must in NYC.

Super nice building to see up close. A must thing to do while you visit the financial district is to go to the observatory. Really nice spot with the history of the building site and a complete view of New-York.

It was my first time going there in New York to go see this place it's a marvelous sight I'm not going to lie to you it's great I love it so much it's absolutely tremendous huge. Shopping malls you got food court you got a lot of stuff for you to see it's just a great place and top security there police and soldiers all over the place so no one can do nothing there to harm you I give it five star such a great place I love it there a lot of people going back and forth for you to see this places is just beautiful

We went there at night and it had a lovely 360 degree view of NYC. The elevator that takes you up to the 102nd floor only took less than 60 seconds.

You will love it. There's a wonderful surprise after the show on top of the observatory..so be in the front during the video. Super fast elevators...won't feel the speed. Fantastic wall of tv displays with photos of new York with time.

Giving rating for the observatory. Five out of five. From the beginning to end is amazing experience. Crowd control is good. Didn't try the restaurant but it's it's worth every penny I spend for a basic tickets to observatory. Fast elevator took us to 102 floors in 40 sec. And all LED TV, shows, demonstration, is amazing. Gift shop price is reasonable. Views are priceless. Attached memorial water fountain is amazing too. Overall great experience.

It was very special to be there. Very Impressive building. I hope to come back again soon.

The design is absolutely horrible. You need to tear this down and rebuild the way it was before.

The looks on this tower is speechless. Glamorous and standing with proud!

Must see place. Commemorating the lost lives on one side with a deep pool with sounds of falling water. We could see the names of those lost souls written in the walls of parapet. The tower standing tall erupted like Phoenix sending out strong message that humanity will prevail over any anti social elements.
The architecture of the cluster is one must glorify. Santiago calatravas transport hub on one side, this cluster of buildings is great to spend time and remember the beauty and diversity of human kind and cherish.
There is a museum 9/11 which is paid entry.
There are so many souvenir shops where you can buy lots of souvenirs like badges keychains and the like from the petty shops around.

Well connected by all transportation including subway, bus and cabs as well.
A must see overall!

It was great!! Fantastic view from the top arround New York. We bought the vip tickest online. When we came to the one World Trade Center we were going directly to the elevators. So we didn t have to wait with the other people. Good organization!! It is a must when you visit New York.

Beautiful, powerful and a true symbol of strength coming from adversity. So much to see and learn about. Plan a good chunk of time here.

Fantastic views and a unique experience travelling in the lift (elevator) to the viewing platform.

Beautiful place! Easily accessible by the subway. Architectural marvel!

Fabulous from the elevator going up to the views from the observation deck Manhattan at its beat

Beautiful view....even the elevator ride up was fun..

Must see attraction whether you're a tourist or someone who lives near by! Make sure to buy your tickets online so you do not have to wait a long time to go up. If the weather is bad and you know for sure that you won't be able to see anything up there, you could call and ask to be moved to another day(this happened to me due to a snow storm) On your way up there you might experience some ear popping but other than that it's a smooth elevator ride up. Once you get up there the view is totally worth it! If you go in the afternoon you may see experience sunset up there which is beautiful!

Incredible views! Used a groupon pass for 2 people. Be ready to wait in long lines. Totally worth the view!

Outstanding views, a bit overpriced tho just to look out of windows

Extremely emotional location. A passionate, vibrant and proud beacon of NYC rising from ashes. Stunning views and unlike the (highly recommended) Empire State Building, can clearly see the Statue of Liberty. The elevator ride to the top and back down again is a thing to behold!

Awesome view! But expensive just for the view....wait the 30 mins and walk down into the mall not worth spending the extra money to go up right away.

One of the most respectful and beautiful places in NYC. They have done a wonderful job paying tribute to the innocent victims of 9-11. Love NYC!