They have never replied to my e-mails or phone calls concerning the where abouts of my ID card. It's now Feb. and I can't even request a TA cruise rate without my ID. They were quick to take my money in Sept. by automatic renewal but not quick to follow up on my ID. Someone should do something about CLIA...we are paying too much money now for the lack of service.
Absolutely excited to be in partnership with this organization. Earning my certifications and can't wait to share more with others.
I have been trying for 2 weeks to call them on the telephone. After long holds am asked to leave a message or am disconnected. The message says my call will be returned within 2 business days. Still waiting. Have tried to send emails also - no reply. How do we get in touch with our CLIA team???????
Horrible customer service and my credit card was charged for annual dues but I've received nothing.
About CLIA
Established in 1975, Cruise Lines International Association (CLIA) is the world s largest cruise industry trade association, providing a unified voice and leading authority of the global cruise community. CLIA supports policies and practices that foster a safe, secure, healthy and sustainable cruise ship environment and is dedicated to promoting the cruise travel experience.
CLIA s Mission:
CLIA represents the interests of the cruise industry community.
50+ Cruise Lines From ocean to specialty cruise ships, CLIA lines represent more than 95 percent of global cruise capacity.340+ Executive Partner Members As key suppliers and partners to the cruise lines, executive partners play a major role in the successful operation of cruising, including ports & destinations, ship development, suppliers and business services.15,000 Global Travel Agency and 25,000 Travel Agent Members Our travel agency members include the largest agencies, hosts, franchises and consortia in the world.CLIA Cruise Lines serve more than 24 million passengers annually.
Global Reach: 7 Regions Around the World
AustralasiaBrazilEuropeNorth AmericaUK & IrelandAsiaCanada
What a privilege to be an Accredited Cruise Counselor with CLIA! This organization is true to its purpose to provide education for the travel professional. I love it because the more I LEARN, the more I EARN! #CLIARocks #Cruise360 #TravelAgentsRock
Nobody responds to request for CLIA cards.I've received 2 warnings that my membership is being auto-renewed in Sep.2018 3 months early.
Twice I've told them I will renew my own membership & they ignore me.
I've been a member a long time & they have never been very responsive,
but, THIS IS THE WORST ever tHEY MUST HAVE LOCKED UP & RUN AWAY FROM HOME. I am not even using the same card they have
Anybody else with this problem. C Poole
DONT YOU GO THERE, Ugh nasty service. I tried to get a cad and the did not respond, go try carnival way much better.
CLIA is at best a potential one sided coin. They need to step in and inform potential passengers about the marginal medical care available aboard most of the mainstream cruise lines. Many of the "Doctors" are simply foreign opportunists that take the gig to satisfy their need for travel and entertainment. The cruise lines satisfy their duty with generally marginal, bottom line oriented, choices instead of in depth patient care. Too bad, for the industry and those affected.
cruising.org