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B
4 years ago

Cleveland Hospital Abu Dhabi is a place for everyo...

Cleveland Hospital Abu Dhabi is a place for everyone to search for and wishes to cure it because of its multiple care and health care, specializations and international competence, and five-star luxury.

u
4 years ago

Professional Hospital

Professional Hospital
Seen Dr Florian Roser on 10th of October for my pituitary gland problem ...
Dr or better to say Professor Florian is one if the best Dr's I've ever seen..
Sit and give you enough time ,explain all the details..
Millions thanks to the dear gavermant
Dr Florian,
His British amaizing helpful Nurse that I forgot her name and hospital stuffs from A to Z..

m
4 years ago

Every time they call and they scare us for no reas...

Every time they call and they scare us for no reason and the call center they have no idea why do they call and when we call them back to know wats the reason they start to tell any reason from there mind without even asking the doctor or the nurse,, the result was good but we really had very bad experience with the call center they need to educate them

f
4 years ago

Incompetent call center or customer "CARE" center....

Incompetent call center or customer "CARE" center. Puts you on hold for an average of ten minutes and provides no answer to your query all the time. No call backs or whatsoever. Also, huge hospital with limited doctors. Their famous line? "The next available appointment is next year" WHAT A JOKE. Such an incapable facility. Don't judge it from the shiny facade, it is the definition of Pretentious and it is nothing but EMPTY.

r
4 years ago

Through my experience, one of the best hospitals i...

Through my experience, one of the best hospitals in terms of health care and treatment..the rooms are like a five-star hotel. Dr. Ammar Khair and Dr. Walid Hasan are among the best doctors of high concern and handling .. Thank you

e
4 years ago

Well I meet the worst doctora in my life Doctora P...

Well I meet the worst doctora in my life Doctora Pretty (neurologist) before a knowledge you have to be human being, you make me feel there is no humanity in the world. Firstly she never introduce herself while she entered the room and even worse than that not communicating with the patient, simply passing massage to computer.(Auto lab ) and without saying any single word she told me take next appointment to another department , Was horrible experience she don t deserve to be a doctor.

M
4 years ago

The best hospital in the region!! Staff are very k...

The best hospital in the region!! Staff are very knowledgeable and polite. Special thanks to Dr. Birgisson and Dr. Lackberg for their professionalism and care towards me. Would highly recommend this hospital to all.

M
4 years ago

Ok

A
4 years ago

Excellent treatment every single time and with all...

Excellent treatment every single time and with all doctors and nurses. Apart from the beautiful interiors of this hospital, they offer the best treatment in the UAE.

Admittance to emergency is fairly quick according to severity of your condition. Booking an appointment is also convenient and they call to confirm/remind.

I once had a very severe emergency case and while a specialist doctor was not available, other doctors took great care of me and I never felt worried.

I also had an outpatient surgery and I was well prepared for it, and doctors educated me very well on my condition, it s side effects and the procedure. I went to a doctor in a Dubai clinic and he barely explained 10% of what the Cleveland Clinic doctor did. The surgery went very well and follow up was comforting.

I know a few people who had their surgeries here and none had any complaints about the treatment. Very highly recommended hospital!

A
4 years ago

A specialized hospital and distinguished doctors, ...

A specialized hospital and distinguished doctors, but sometimes some people are put in the wrong place, such as the nurse in Patercia on the 14th floor. I advise a patient who suffers from stress or who suffers from a health problem not to deal with it. The hospital that represents the face of many patients and represents my country s

T
4 years ago

Good.

A
4 years ago

Registration was very smooth and fast, however unf...

Registration was very smooth and fast, however unfortunately the general doctor in internal medicine could not treat a simple illness and referred me for a CT scan and appointment with specialised doctor, was told they would call me to give me the appointments,, it has been 5 days and yet to receive any calls (keeping in mind no medication was prescribed to relief pain until the necessary scans & appointment)

M
4 years ago

Good

J
4 years ago

I arrived for free flu vaccine via walk in around ...

I arrived for free flu vaccine via walk in around 6 pm then give my Emirates ID 30 mins had passed but they are still not calling my name. I check the cubicle they dont have patients inside. They are just sitting there.

P
4 years ago

Hospital staffs and doctors were kind and professi...

Hospital staffs and doctors were kind and professional. Had to wait 1 month for the appointment but i was fine with that considering the amount of patients that are coming in on a daily basis. Overall had a marvelous experience. This is the hospital for you if you need a quality treatment.

A
4 years ago

I went for emergency, my ear was infected the leve...

I went for emergency, my ear was infected the level of hospitality was very high starting from the emergency reception desk to collecting my medication from pharmacy what is really bad and surprising is that I have been confirmed by the doctor and nurses that I will get a call for appointment with ENR by Monday but no one called me and my ears during this time got worse by the infection even with using the medication.

What is surprising more after waiting on the line for 10 min they told me that when there is availability I am gonna get a call for appointment. Without taking care that I said I am worried about my ears I didn t have much pain before but now it s too much painful they gave me this untrue excuse because I am sure hospital like Cleveland would have a near future schedule and call it s clients and give them appointment.

This is really bad impact about this well known name .

Y
4 years ago

The hospital seems nice and is clean, and their st...

The hospital seems nice and is clean, and their staff has been friendly. I have been a visitor several times. I give a low rating because of the outrageous prices for food and drinks. To get one simple bag of Lipton tea, you are charged around 10 dirhams, without the water. Buy a whole pack outside for the same. I advise you to bring your own food and drinks from outside if you will be staying or visiting anyone here.

D
4 years ago

they have good doctors but the contact center dont...

they have good doctors but the contact center dont speak arabic an and until you find someone you need to spend maybe 20 minutes to get some help and if you want to complain also the incharge mr benj or so was not arabic!!!

S
4 years ago

. ...

. .
It s one of worest hospitals I have ever seen. They are trying to take very long time for treatment to get more money from the health insurance. Also customer service is worse as well as mangers

N
4 years ago

I went to their Pharmacy to check of this medicine...

I went to their Pharmacy to check of this medicines are available, one guy at the window
Im not sure if he is Indian he told me medicines are not available and gave me the paper immediately and turned his face to another patient and when i asked him where can i find them he said i dknt knw in a very bad way as if he didnt want to assist

Very bad attitude

X
4 years ago

I can t believe, I waited one month for the appoin...

I can t believe, I waited one month for the appointment with the doctor, he wants me to do some test and the appointment for the test is one month more, are you guys serious? I m suffering daily and I will wait two months for a diagnosis ? Wow!

S
4 years ago

Went to imaging to schedule appointment as told to...

Went to imaging to schedule appointment as told to, required personnel out for lunch, receptionist promised I could leave and that I would receive a call within 1 hour maximum, 2 days later and I have yet to receive a call. Weekend begins today.

M
4 years ago

The caretakers and doctors here are the best I've ...

The caretakers and doctors here are the best I've dealt with in Abu Dhabi. State of the art hospital and as professional as it get. I've never walked in without an appointment so never had to wait a walk in turn at any clinic.

I do my check ups with Dr. Maria & Dr. Christine in internal med and they're both extremely sweet and helpful as well as the caretakers in the same clinic.

Thiqa insurance card holders get their treatment as well as medications completely free. Would highly recommend it for anyone to try it at least once to see for theirselves.

Pro tip: ditch the busy valet and use the spacious free underground parking.

A
4 years ago

My experience was really horrible I had an appoint...

My experience was really horrible I had an appointment but doctor arrived 1 hour later because of a meeting. How come you give patient appointment and ge has a meeting. It doesnt make sense

r
4 years ago

God

R
4 years ago

I am writing to express my utmost appreciation and...

I am writing to express my utmost appreciation and gratitude to Dr. Zaid Zoumot for his extremely professional handling and treatment of my father during his very recent stay at Cleveland Clinic.

Dr. Zoumot's bedside manner was outstanding and and our family was very impressed by his unparalleled sense of dedication and care for my father. Our entire family are grateful to Dr. Zoumot for his persistence in getting to the root of my father's problem.

Dr. Zoumot's efficient communication with my father's doctors in Thailand and his knowledge/interpretation of my father's past medical reports were instrumental in helping us understand my father's case and in supporting the success of my father's surgery.

Dr. Zoumot conducted himself as a courteous caring professional doctor throughout my father's ordeal and time at Cleveland Clinic. He spoke to us at great length regarding his conditions and always demonstrated sound medical knowledge, patience the highest level of compassion. May God bless Dr. Zoumot and reward him greatly for his hard work and sincere efforts.

Rana Alghsain

O
4 years ago

More

A
4 years ago

I have no issues with medical team... But i was re...

I have no issues with medical team... But i was requested to bring my medical record which i did and they lost them... They knew when and when and to whom i gave the records. They said they will check and get back to me... They never. Regardless of the money i wasted on the report and the inability for my doctor to review the reports to make the right decisions how can i entrust Cleveland Clinic with my personal information and my privacy if they cannot even protect my records...

Not to mention the long wait time to get appointments ... I was supposed to receive a call telling me if daman will approve the procedure needed within two weeks... Its been more than a month and communication whatsoever.

Cleveland Clinic Abu Dhabi

Cleveland Clinic Abu Dhabi

3.8