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3 years ago

The service attention is very bad, on Monday the 1...

The service attention is very bad, on Monday the 10th I visited the clinic for some laboratory tests of my mother and they did not have the numbers to contact or the protocol circuit for password authorization.

I went directly to my insurance company Mapfre, to manage my password. I'm back today 08/14/20 and I explained to the same person who attended me that I already had the key, to speed up the management of drawing blood and especially a lady of the third age who should not stay so long where there are so many people.

They do not streamline management, they do not listen to the customer.

I suggest that they have a Manager of attention and service in sight, for one to achieve communication and report these irregularities and can satisfy the clientele.

For my part, I don't go back to where they treat me very badly. Because the security protocol at the door has a lot of approximation since the entrance is narrow and they have the person in the middle of the entrance.
On the other hand, the people at the reception treat people in an aggressive tone, without solving the concerns of the clientele.

Regards,

About Clínica Idet

Clínica Idet: Providing Advanced Medical Services with Cutting-Edge Technology

Clínica Idet is a leading healthcare provider that offers a wide range of medical services to patients in need. With state-of-the-art facilities and advanced technology, the clinic has become a trusted name in the industry, providing top-notch care to individuals from all walks of life.

At Clínica Idet, we understand that every patient is unique and requires personalized attention. That's why we have assembled a team of highly skilled professionals who are dedicated to providing exceptional care and treatment to our patients. Our team includes experienced doctors, nurses, technicians, and support staff who work together seamlessly to ensure that each patient receives the best possible care.

Our Services

We offer a comprehensive range of medical services at Clínica Idet. Our laboratory services include blood tests, urine tests, stool tests, and other diagnostic procedures that help us identify various health conditions accurately. We also provide imaging services such as X-rays, CT scans, MRI scans, ultrasound scans for diagnosing internal injuries or diseases.

Our electroencephalogram (EEG) service helps diagnose neurological disorders by measuring electrical activity in the brain while our cardiology department provides advanced cardiac testing like ECGs (electrocardiograms), echocardiograms (ultrasound images of the heart), stress tests for detecting heart problems.

Cutting-Edge Technology

At Clínica Idet we believe in investing in cutting-edge technology so that our patients can receive accurate diagnoses and treatments quickly. We use state-of-the-art equipment for all our diagnostic procedures which ensures accuracy while minimizing discomfort for patients during their visit.

Our imaging equipment includes high-resolution digital X-ray machines which produce clear images with minimal radiation exposure; 3D mammography machines which detect breast cancer earlier than traditional mammography; CT scanners capable of producing detailed images of internal organs; MRI scanners which use magnetic fields instead of radiation to produce detailed images without exposing patients to harmful radiation levels.

Patient-Centered Care

At Clínica Idet we put our patients first by offering personalized care tailored specifically towards their needs. We understand how important it is for you or your loved ones' health concerns are addressed promptly with compassion & empathy from start-to-finish throughout your journey with us - whether it's an appointment or hospitalization stay at one of our facilities!

We strive hard every day not only meet but exceed expectations when it comes down delivering quality healthcare experience through excellent customer service skills combined with modern-day technologies available today!

Conclusion:

In conclusion,Clinic IDET is committed towards providing world-class healthcare solutions using cutting-edge technology backed by highly skilled professionals who are dedicated towards ensuring each patient receives personalized attention they deserve! Whether you're looking for routine check-ups or specialized treatments like cardiology testing or neurology diagnosis - Clinic IDET has got you covered! So why wait? Book an appointment today & experience what sets us apart from others!