City of Jonndalup Lesiure Centres

City of Jonndalup Lesiure Centres Reviews

Reviews 285
4.3
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Fantastic place with amazing team. Struggle to fin...

Fantastic place with amazing team. Struggle to find the words to describe the lovely people here. From reception to personal trainers all go out of there way to help -
Mick and Sara are exceptional

Craigie Leisure Centre is one of the best places f...

Craigie Leisure Centre is one of the best places for a lovely evening swim, or a family swim. There gym facilities are amazing with all of the latest tech, and the staff are always helpful and friendly.

Fabulous place for swimming and a beaut large indo...

Fabulous place for swimming and a beaut large indoor heated pool for kids of all ages. Swimming classes available by staff who are exceptionally friendly and great with the little ones.

Great facilities. Spa and Sauna can be very crowde...

Great facilities. Spa and Sauna can be very crowded at times especially over the last few months.
To make matters worse, new lifeguards have such poor customer services. Today I was in the spa area I went out into the indoor pool for about 1 minute, refilled my water bottle. When I tried to get back to the spa area the female lifeguard at the door would not let me back in. stating "we are at full capacity " I advised her I was in there just less than two minutes ago, i went to the cold pool as im doing cold and hot water contrast for my recovery. She told me i had to wait until someone leaves. I said to her im happy to sit on the chair where I placed my things. She still would not let me in. I asked her if to let me just grab my things and leave. I pay per entrance whenever I comes. So pretty much just wasted my time and money for the day.
Such poor customer. They really shouldn't allow NEW entrance if overcrowded.
I hope for better experience next time.

After looking at the website , no where did it men...

After looking at the website , no where did it mention that the indoor pools could not be used , even on arrival and paying I was not informed about this untill we walked around the corner , as first time users , I 1 think it s very poor communication by the centre, very disappointed and will not be returning

I would like to give a huge thank you to your staf...

I would like to give a huge thank you to your staff who provided support and care to my son on Saturday. My son was playing basketball when he tripped on the ball, twisted his knee and fell back hitting his head hard on the Court. One staff member immediately came to us to check he was ok and let us know about insurance, should his injuries be severe. Another staff member offered support and got a wheelchair to help get my son into the car. At all times their compassion to ensure he was seen to promptly to get him in the car and to emergency was second to none. Thankfully my son pulled up with very little issues and will likely be playing this weekend!

Good Facilities, Good place to come to the gym as ...

Good Facilities, Good place to come to the gym as it is a welcome environment. Don t miss a payment, even if it s a very brief one less than 12 hours, or they ll charge you an administration fee of almost half a months gym fees. Has definitely left a bad taste.

Big shout out to two of the loviest staff members ...

Big shout out to two of the loviest staff members in the cafe, Kaylee and Elijah. These two are the most wonderful, friendly people. Such a credit to the business. I know the food and coffee will be great but the customer service delivered with a smile will be exceptional when Kaylee and Elijah are on shift. Well done to the both of you for being such bubbly, engaging people who stand out. Thank you for your efforts, it's appreciated :-)

Awesome staff very friendly and polite unfortunate...

Awesome staff very friendly and polite unfortunately the same cannot be sad about fellow patrons in the morning using the outdoor pool all they do is whinge when they get stuck behind someone.

A well maintained, clean and modern facility. The ...

A well maintained, clean and modern facility. The staff are friendly and helpful. The outdoor pool is geothermal heated, very nice on cold mornings/evenings. Very popular with swim clubs, fitness groups, and middle aged male triathletes who have unfortunately formed a love affair with all things Lycra/Spandex.

Good

Craigie Leisure centre in my opinion lives up to i...

Craigie Leisure centre in my opinion lives up to its name as being a leisure centre since its refurbishment some few years ago adding an out door area. This now expanded pool complex is a beautiful scenery for events and is fit for all ages.

City of Jonndalup Lesiure Centres

City of Jonndalup Lesiure Centres

4.3