City of Arnold - Arnold Recreation Center

City of Arnold - Arnold Recreation Center Reviews

Reviews 210
4.3
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Shame on them. Poor customer service when it comes...

Shame on them. Poor customer service when it comes to memberships. A day late on a payment and they charge you double. they scam you out of you money any chance they get this isn t the first time it s happened either.

Really wonderful Recreational Center. Very clean e...

Really wonderful Recreational Center. Very clean extremely nice to have. Lots of work out equipment to full-size basketball courts and indoor track and indoor pool and outdoor pool. Public library is right next door. It's really great place for the family

There is violence, guns in the late evening. The m...

There is violence, guns in the late evening. The mgmt is afraid to confront or call police. It is shameful to allow unsafe conditions for local residents. These ruffians are buses from other area. Going to do my silver sneaker effort elsewhere

My husband (69) and I (64) used the machines for t...

My husband (69) and I (64) used the machines for the first time. The instructor was very helpful by explaining how to use the machines and what area of the body it worked. It was a great workout. Next time I'll do the swimming vortex.

Our first time at the outdoor pool. It's got it's ...

Our first time at the outdoor pool. It's got it's own parking lot, it's own changing area/ restrooms, and it's own concessions. Short drive around the back of Arnold Rec Center. Separate admission from indoor pool. Great day!

The Arnold Rec Center is a great place to take you...

The Arnold Rec Center is a great place to take your kids they have an inside swimming pool and and outside swimming pool it's a great place just to hang out for the day they also have a workout room and a place where the kiddos can play basketball good family fun. And if you remember you get free child care. Only at certain times of the day though

today I went to basically decide if I wanted to co...

today I went to basically decide if I wanted to continue going and buy a membership.
I will continue to go to this pool but I won't be buying a membership.
The pool is clean and the lifeguards actually watch. However, it gets crowded fast. I showed up at 11 when the doors are opening and there was a line of about 15 people. Being first I was able to snag a spot in the shade, which is not a lot because there are only about 5 unbrellas total in the pool.
There are lots of families that come. There is a pool for every age group.
The sign on the outside says no outside food or drink. However I did see basically everyone bringing in food and drinks.
Aside from the lack of shade, this pool is pretty good.

Very upset with them. Tried to rent gym for a touc...

Very upset with them. Tried to rent gym for a touch football practice. Called but got vm. When to office on Thursday & told that Patrick out till Monday. Need gym on Wednesday evening. Told that Ajas could help me but out of office so they put a note on her desk to call me. No call back. Friday went back to rec center. Aja s would not talk to me & told she would not call me. Wait till Patrick came in on Monday. REALLY - I ve been a member for years & they won t return my cal even if it s to say they cannot help me. Terrible customer service.

Okay

We reserved a room for a baby shower and they wait...

We reserved a room for a baby shower and they waited till the day before to tell us they messed up our reservation that we no longer have a reserved room on the date we scheduled. They did nothing to try and make it right.

I have been coming here for a number of years. The...

I have been coming here for a number of years. The staff is always extremely friendly and helpful. The facility is clean and welcoming. The equipment is effective and up to date. I have nothing but good things to say. They have recently began doing events to bring the local community together on fun experiences as well. I look forward to continuing to go to this wonderful facility.

I have been using the outdoor pool center for year...

I have been using the outdoor pool center for years. Last year they let the water levels drop and this year the water levels are even lower. I have no idea why they are doing this, but the lazy river needs the correct amount of water in it. The filters might stand a chance of taking some of the floating bugs out if the water actually was high enough to take the bugs over the grates. The water didn't even come close to that. Why have they not opened the large water slide?

Incompetence of staff abounds.....their website re...

Incompetence of staff abounds.....their website reads for the holidays that the pool is open but don't believe the website and don't believe the staff when you call. No one tells you the same thing. We planned a month in advance to bring a group of kids to the pool only to find out they decided not to be open. This is a public community service and they can't keep the pool open on a non-US holiday?

Disappointed. Spent 6.00 per teenager to use outd...

Disappointed. Spent 6.00 per teenager to use outdoor pool but slide was closed and lazy river was not full. Teens too big to use kiddie play area so we went inside. Had to pay another 6.00 per person to enter indoor pool. Why don't you just offer an indoor/outdoor pool pass? Trip cost me $48.00 total. Next time we will just go to Lemay or the pool in Pevely.

I have been trying to get a refund for my daughter...

I have been trying to get a refund for my daughter's swim classes for almost a week now. Everytime I call they redirect me to 3 different people and none of them can help me. The only person that can apparently does not like to answer her phone nor return phone calls.

Small business owner in Arnold. We went to sign u...

Small business owner in Arnold. We went to sign up for a family membership. We were told that our business address was no longer acceptable and that we would be condidered non-resident members. EXTREMELY disappointed.

If you aren't a member of the Arnold Rec Center......

If you aren't a member of the Arnold Rec Center....What the heck are you waiting for?
This is the best place on earth.
What do you want to do?
Shoot some Pool? Watch a little TV in a club chair? lift some weights, swim in a great pool with all kinds of cool things swishing and swirling and ....
And the outdoor pool is just simply the best....take your grandchildren there.
Awesome snack bar, awesome chaises and chairs and umbrellas, awesome current river.....There's just nothing bad I can say about this place.
P.S. The outside pool has AMPLE lifeguards. They are really on the ball.

I live in Arnold and have never been inside. Place...

I live in Arnold and have never been inside. Place is really nice ! They were supposed to host a wiffle ball league on Sunday nights (starting Feb 10th, 2019) , but they unfortunately had to cancel due to lack of teams. If anyone is interested in playing , plz call the front desk and ask for Abby. If more teams sign up it will be reinstated. It is inside the gym if anyone is wondering where we will be playing. 5 man teams , $160 , yellow bats and balls were going to be provided. Or reply to this message somehow and we can start our own league. Thx!

City of Arnold - Arnold Recreation Center

City of Arnold - Arnold Recreation Center

4.3