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M
4 years ago

Hi ,

Hi ,
Michael brought in our Ford RV for the recall today. I made the booking last week with Erin, always friendly, helpful and efficient.
Michael came to work telling me how wonderful you guys are. This happened at our service a few months ago as well.
You texted us when the job was done. All so easy.
Thanks very much.
Regards
Monique and Michael O Dea

R
4 years ago

Customer service was excellent. The staff kept the...

Customer service was excellent. The staff kept the communication pretty transparent and understood my point of view as well.
Would definitely recommend my friends to get their vehicle serviced from this service centre.

Z
4 years ago

Just had my Ford serviced again, recently. Service...

Just had my Ford serviced again, recently. Service is always friendly and 5 star. Very hospitable team.
They never forget a face, they; meaning Bryan Naidoo. He typed all concerns in the system prior to the service and followed up on any previous issues which were all rectified. Car drives as good as new! Bryan also provides an accurate estimate on the completion time of the service and contacts you immediately when something wrong is found. Bryan and his team go 'above and beyond' to even replacing the dying battery of my car key. Thanks guys for making my car feel new again! Zac

D
4 years ago

Great dealer. Very honest and extremely helpful. I...

Great dealer. Very honest and extremely helpful. I had an issue with the tyres on the vehicle that I purchased from them and they came up with a solution straight away, no questions asked. I d highly recommend them.

L
4 years ago

I have a ford falcon and it has been look after on...

I have a ford falcon and it has been look after only by Ford dealers.
Las service cost 425 dollars in city ford they give a report that the car is all good noting wrong couple weeks after I found it !! The truth !!

I will never never go again !! There are people who are more honest.

D
4 years ago

The service from the sales team was excellent. The...

The service from the sales team was excellent. Theo and Jon were nothing but professional and a real pleasure to deal with. My new car was ready for when I said I could pick it up and after the obligatory paperwork I was on my way. I received an excellent trade for my old car from the outset. Was a pleasure to deal with salesman who were passionate about their job and the product they sell.

C
4 years ago

Excellent service and genuine support.

Excellent service and genuine support.
As a company owner I can recommend FORD as your business partner. Guarantee on one of our vans was handled professionally.
We will definitely keep on adding more transits to our fleet.

V
4 years ago

Fantastic service, I didn t leave much time to mak...

Fantastic service, I didn t leave much time to make a booking but they managed to squeeze me in, they kept me updated on what needed to be done and they finished ahead of schedule so I could pick up my car early and avoid traffic home. Special thanks to Danny.

J
4 years ago

Was realy happy with city ford saved a lot of mone...

Was realy happy with city ford saved a lot of money and there customer service was great
I live 550 kms away from city ford so they organised to deliver the car to me for a reasonable price
I will definitely be doing business with them again !

City Ford Sydney

City Ford Sydney

4.4