It actually turned out pretty good. After merging my account on Citex.us.com which is the Citex new website and completing the KYC verification, my account was fully reactivated. Once that was done, I was finally able to withdraw my money without any issues.Citex is back for good and with a new website that’s where I withdraw my money
Start collecting reviews today
Claim your business to immediately update business information, respond to reviews, and more!
“Crypto platforms evolve constantly. Keeping up with changes—like Citex’s return as Citex.us.com—can make all the difference in recovering lost funds or making better investment decisions.”
first experience with the citex My first experience with the citex has been very positive.After completing the merge and verifying my KYC,my account was successfully verified on the new citex platform.l was able to make a quick withdrawal without any issues, and I received all my money back.I had lost access to my funds for over two years,but thanks to this new platform,l finally recovered them.The process was smooth,reliable,and truly reassuring.It's impressive that citex is paying back their users and keeping their promise. This has given me confidence in the platform again,and I really appreciate the effort they are making to
As someone who has used other exchanges, I place a high value on efficiency, especially when it comes to withdrawals, since it’s one of the most critical aspects of trust in a trading platform. Waiting on delayed responses and not having clear, timely updates made the process stressful and left me questioning whether my funds would come through. Eventually, they did process the withdrawal successfully, which was a relief, but the support experience is an area that I believe Citex.us.com could significantly improve.
On 18 September, I attempted to withdraw my full balance of £53,000 GBP and close my account with citex However, I was notified that certain account functionalities had been temporarily disabled. By 01 October, citex continued to request additional Proof of Residence documentation, claiming that the document I had provided did not meet their requirements because it was a cropped image of the original. Despite multiple attempts to comply and provide the necessary verification, I was unable to complete my withdrawal and access my funds. This situation caused me considerable concern, and over the following three years, I made repeated efforts to seek assistance and resolve the issue. During my search for solutions, I came across an exchange identifying itself as citex and using the domain citex.us.com To verify its authenticity, I reviewed their Telegram group, Instagram account, and Facebook page, where I found numerous positive user experiences and proof of successful transactions. After careful consideration, I decided to proceed cautiously with their process. I successfully completed the necessary steps and was ultimately able to complete my withdrawal without further issue.