Kristina is amazing customer service! I was having...
Kristina is amazing customer service! I was having such a bad day and her very friendly ray of sunshine made my day! Thank you.
Kristina is amazing customer service! I was having such a bad day and her very friendly ray of sunshine made my day! Thank you.
Very amazeing staff and food very outstanding they are awsome
The HAPPIEST employees ever!!! Great food, fast service, very clean!
Line was long but we got through fairly quick. Order was correct, hot, and fresh.
They run a tight bright ship! All the employees are amazing and they have NEVER messed my order up! There the perfection of customer service!
Not a good experience. The food was way below below average and overpriced.
Food & service was great considering the volume of drive thru customers. Staff very friendly.
First went there on May 3, nuggets was hard and fries were cold and barely done. Called on repeatedly about the issue and finally got in touch with someone on May 6. They said to bring in receipt for replacement, so I did on May 13 came back to store for replacement. The manager Trevor seemed to be the only one duty. He replaced the nuggets and fries but not the drinks that was originally paid for. I feel like the it should have been replaced also but he said "was there something wrong with the drinks". I'm not complaining about the food it's the customer service part that I feel like was handle wrong and how he handled the issue. I know they will not go out of business without my money but could have been handled a little more courtesy.
If you are in Wilmington and want Chick-Fil-A then you must visit this location. Food is consistently correct and prepared with care - my strips are ALWAYS crispy :] I drive 20 mins to this location when there are several much closer, have yet to be disappointed.
One of the best fast food restaurants for customer service. We had Jermiah take or order in the drive through and I ve never seen a food service employee with so much charisma!
Allways friendly staff no matter how busy they are. Best fast food in town.
Love this place. Eat there a couple times a week for chick fil a sandwiches and chicken nuggets! I wish they would lower their prices on everything. Because it's a great place to get food but the prices are a deterrent.
We love chik -fil_a. It's just delicious,. We don't have one in Brunswick county. So we stop there whenever we can.
Love it. Visit once or twice a week. Always helpful
It's a Chick-fil-A, got to love the consistency! Wish they would open on Sunday after church with volunteers and then donate all proceeds for the day to local community projects.
It was packed, line to the door but we were still served at a fast pace and no issues with our order. Very pleasant staff. Friendly and well run restuarant. The play area is very cold, wished I would have had a jacket even on a 90 degree day.
Awesome service and yum yum! You can find god. Low cal and low carb options on the menu and if you don t want the little book in the happy meal, you can switch it for ice cream! Plus....Chick-fil-A Sauce, duh....
This particular Chick-fil-A, is one of the best restaurant to enjoy a really good meal. Very efficient, courteous, great customer service, and always well clean. They are just very professional all the way round.
I love Chic Fila as a whole. This location is slow at times tho...not the normal expedient service i always receive at other places.
Who doesn't like Chick-fil-A?!? Always a line around the building but I'm always through the drive through in five (5) minutes or less.
Never thought this day would come. Chic-fil-a messed up my order after going in restaurant and taking to go. I watched them look through bag and usually never have to check my order from them. Picked up lunch for clients of mine. When I got to their location, severely embarrassed that part of the order was missing. Usually I would've checked but I thought, it is Chic-fil-a. They are always on point. Guess not. The fact that they are so busy, they are slipping on service/accuracy. Trust me, just like everyone else, I love the food. It just sucks when you pay for it but don't receive it. I went back to address the issue and they just handed me what was missing. No apology. Nothing to ease the embarrassment. I won't be ordering from them again for my customers. If I happen to eat there again, I will check my entire order before leaving. Come on Chic-fil-a, don't let yourself slip into a normal fast food service category. Disappointed. Period.
The usual chick fil a experience. Fast, friendly and fresh food! The drive thru staff is particularly wonderful
This was my worst Chic fil A visit ever!! I had a mobile order. The manager walked past me countless times servicing every other customers that came in after me, without even asking my name. Racism at its finest!!
Good food. Was greeted immediately as I walked in. Quick service for the volume, inside. Drive through wait can be long at peak hours. Worth it.
Tasty, fast, and friendly staff. Jeremiah at the drive thru was very nice!
Ever since they opened back up they ve gotten every order of ours wrong
They got the order wrong then tried to feed me with a slingshot :)
Good food, good prices, crazy parking area... Be careful.
Always amazingly fast service...friendly servers...always busy...Christian faith shines through!
Always the best! The staff here is truely awesome! Line was taken care of very quickly, and when I received my order, man everything was perfect! Hot spicy sandwich, hot fries and a perfectly blended Sprite and Diet Lemonade! This is my favorite location! Tables are always clean and crumb-free! Plus the bathrooms are always clean and always stocked. This place deserves an award for being so amazing!
I tend to order with the mobile app, so my wait generally isn't too long (unless they're super busy). Also, talk about the best staff ever! They're super friendly, accommodating, and always smiling. I always feel very comfortable here.
My FAVORITE SPOT ,I eat here at least 4 days out the week breakfast ,lunch or dinner!! My family says I should own one!!
Clean restaurant & bathrooms, friendly staff & fresh/hot food!
My son loved the play place, which had alot to do and was very clean! Score!!
Also, I have food allergies and the staff was very helpful by providing an ingredient list!
Great customer service, especially Kristian . I like that it's kid-friendly, and my kids love the grilled nuggets and the play area.
Awesome crew! Friendly grace in the midst of lunch time chaos! Thoroughly impressed!
They are always awesome.. Great customer service and the food is so good..
Always good and surprisingly fast even when there's a line around the store
Love Chick-fil-A! Very pleasant staff and for as busy as they are usually not to bad of a wait
The managers have this place in check. The drive thru is fast and efficient. Try the online app, and your food will be ready, just get in line.
it was cold and it took 10 minutes to get a grilled chicken sandwich and a Diet Coke. What a joke
I love the food however the treatment I received tonight was atrocious. I went in at 9:50 to order some takeout and as I walked up to the counter I asked the girl if how she was going tonight. She immediately cut me off and asked me dine in or carry out. After I ordered the first meal and was about to tell her the rest of my order she was like "is that all?" I stayed calm but she was using such a condescending tone with me I was appalled. They had a long line at the drive thru but that is no way to treat any customer.
Food is good but the clean indoor toddler play place is the real highlight for me. Best restaurant play place in town.
One of the best if not the best fast food resturant in town. I eat here at least 2 times a week for lunch.
I have a fantastic experience here every time I stop by. Jeremiah is so kind and genuine, he is the reason I only go to this location.