On January 30, 2019 I received a 1099 miscellaneous showing they paid non-employee compensation $36,804.75. This was an insurance check that they told me to endorse and send to them and they in turn would send me their check why I don t know. It took them six weeks to send me my insurance check back. I caught this error early February 2019 . I should never have received a 1099 because it was an insurance check for a tornado damage to my home. I spoke to nine people starting February 11 through today March 22, 2019. As of the day no one has ever return my call, it was always me contacting you. Everybody I spoke to said they were investigating the problem. Finally last month they said they were going to send me a revised 1099 miscellaneous on March 11. As you re aware taxes are due April 15, I cannot file my taxes because you have reported information to the IRS that you paid me this $36,804.75 ! I am hoping that somebody in your home-office reviews my comments and does their darndest to correct it!!!!! So far the right hand does not know what the left hand is doing! Very poor customer service! Would not recommend this company or any of their products or services! It seems they prey On senior citizens!
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Worst company ever !!!! Very sneaky trying to rip you off every way possible. Do not comply with the agreement you sign to receive deed in lieu. Do things and never call to inform you what s going on and when u call them NEVER speak to the same person, so they do not know what s going on. Had to hire a lawyer to finally get things done correctly after they tried to sue me.
If damaged was done to your home , you will not get the money right away , our insurance gave us the money and we overnight it so on the 9th they got it on the 10th at 10.am .i called couple days later and was told 4 days you should get the ck .a week later I called was told oh i will look into it .im sorry the person that handles you acct. Didnt process it ,but i will put it in. Now im being told you probably won't get the ck in about a week .The check has not been processed yet .A tree is leaning on my Home. Since August 4th , the tree is brown now. My husband cut some branches so we can get out of the house .Pseg has cut some of the tree ,so they can do work on The electric wires.We already paid for electrician to fix the wires to the house as Electricity wires were pulled out of the house and off the pole. I asked for A manager .Knowone has called us. I want the tree off the house and some of the branches are hanging and if it falls someone will die from it ...
As I type this I am on hold waiting for a supervisor or manager to come to the phone and speak with me regarding the representative, Christina, and her handling of my call. Obviously, if you are talking to them about the possibility of foreclosure it is a serious situation and I don't think anyone would be taking it lightly. She was rude, condescending, insinuating that I wasn't concerned about the issue at hand. Things really escalated when I asked for her supervisor. I guess if you are collecting money there isn't a need for customer service.
The WORST mistake my parents made doing a reverse mortgage with these idiots. Over 90 days waiting for a check, they always blame someone else, don't call back and always say call back in 30 days. DO NOT DO BUSINESS WITH THIS COMPANY.
Recent line of credit draw mishandled every step of the way. Request sent & received 11/24/17, meaning funds should have been in my account by 11/30/17. NOT. I WAS LIED TO CONSISTENTLY.
Standards of BBB Accreditation (Champion not accredited...duh): Build Trust Advertise Honestly Tell the Truth Be Transparent Honor Promises Be Responsive Safeguard Privacy Embody Integrity
CHAMPION MEETS NONE OF THESE STANDARDS. OUTRAGEOUS OUTFIT.
This company doesn't deserve the time it is taking me to write this review. They are scam artists and thieves. Tried to take my mom's home knowing I was paying the lien. Showed them proof and everything, yet they still started foreclosure process. I yelled, cursed called them everyday. I wrote a seething letter as well. They didn't win. They are LOSERS!!! Do not do any type of business with these cons.
This is possibly the WORST Company to deal with. Their customer service is beyond horrible. They do not answer calls, they lose paperwork they are not only inefficient but lacking in common courtesy. I made the mistake of using them and have regretted my choice ever since. If you are looking to get a reverse mortgage I would suggest looking elsewhere.
One of the wost companies I've every dealt with. These people prey on senior citizens, do not go through them. There main goal is for a property to go into default so they can foreclose. Rude staff, DO NOT GO THROUGH THEM.
Home Owners who had their REVERSE MORTGAGE S Transferred from, WELLS FARGO to CHAMPION MORTGAGE need to please, Heed my Warning & find another Mortgage Company ASAP otherwise, they will DEFRAUD you and/or your Loved Ones out of THOUSANDS of Dollars as, they did with, my Deceased Mother s REVERSE MORTGAGE which, was Transferred on SEPTEMBER 1, 2017 . My Mother Passed away at just 72 on SEPTEMBER 29, 2017 in a Skilled Nursing Facility on Hope Hospice NEVER KNOWING HER MORTGAGE WAS TRANSFERRED TO THESE THIEFS who, within a few SHORT MONTH S would add $ 13,339.90 to the PAYOFF & attempt to FORECLOSE on Her Home during, PROBATE . At Transfer $ 197,862.34 was OWED & had only the REGULAR MONTHLY FEE S of approx. $ 481.00 been Charged then, the PAYOFF would had only been approx. $ 203,634.34 but, INSTEAD, the PAYOFF on AUGUST 24, 2018 was $ 211,202.24 (which, on WED., AUGUST 21st Champion Mortgage advised the Closing Company that, the PAYOFF would be $ 210,772.24 AS OF 8/31/2018 & within an HOUR of CLOSING on FRI., AUGUST 24th I was called BACK to the Closing Company as, Champion Mortgage sent a FAX stating They were ADDING an ADDITIONAL $ 430.00 the PAYOFF & if, NOT PAYED they would FORECLOSE . Now, I m the Sole Beneficiary to my Mother s Estate (Her Home of 25 YEARS was all that was left) but, unfortunately due to circumstances beyond my control I was not able to gain access to the Property until, MAY of 2018 but, once in I found Documentation listing Champion Mortgage as, the New Company Servicing the Reverse Mortgage along with, Documentation from, Wells Fargo stating I was my Mother s Alternative Contact Person & this information was sent to Champion Mortgage yet, they "willfully Failed" to EVER even attempt to Contact me. I immediately met with an Attorney to begin the Probate process as, well as, a Real Estate Agent to list the Property for Sale & made my Initial Call to Champion Mortgage on MAY 15th in which, I spoke with, a Siobhan whom advised me as to how to proceed; the Documentation required by, Champion & that, I wanted to send this information ASAP before, the started any FORECLOSURE Process . I provided Siobhan with, my Contact Information (which, was the Same as, they already had on FILE); my Email Address in which, She would send the PAYOFF Amount (I did receive this on MAY 18th with, the PAYOFF AS OF 5/31/2018 being, $ 203,255.01) & She also, advised me to expect a Letter from, Champion Mortgage in acknowledgement of my Letter of Intent. So, the following day, MAY 16th & MULTIPLE Times thereafter, I FAXED Champion Mortgage as, Instructed a A Letter of Intent providing written expression of my desire to sell Mom s Property in FLORIDA/PAY-IN-FULL the outstanding balance on the Reverse Mortgage Loan; provided Mom s Certification Of Death; Last Will And Testament as well as, the Listening Agreement with, RE/Max Realty . Well suffice it to say I NEVER received ANY acknowledgement from, Champion Mortgage Re. Receipt of my Letter of Intent; the Real Estate Agent contact (as, Initially we had a Residential Contract for Sale and Purchase in place on May 23, 2018 which, unfortunately fell through) or the Probate Lawyer s contact with them . Champion Mortgage not only, IGNORED our Contacts but then, proceed to FILE for FORECLOSIURE; PRETENDED the Certification Of Death they filed on my MOTHER did NOT have Myself, her Daughter the INFORMANT S CONTACT INFORMATION on it (which, was the EXACT SAME CONTACT INFORMATION they had RECEIVED from, Wells Fargo when, my Mother listed me as, the Alternative Contact Person ) as well as, PRETENDED that, they NEVER knew a CASE was FILED in the PROBATE COURT! So, when all was said & done Champion Mortgage s Deceptive Business Practices allowed them (from, my INITIAL CONTACT on MAY 15th) to ADD/COLLECT an ADDITIONAL $ 7,947.23 in MULTIPLE PROPERTY INSPECTION S; LEGAL FEES; COUNTY RECORDING FEE S with more then, HALF of the FEE s being, LISTED under UNSCHEDULED DRAWS/CORPORATE ADVANCES (with, NO Explanation of the Use for these FEE S) .