Michalynn Wagner

Review of Champion Mortgage

As I type this I am on hold waiting for a supervis...

As I type this I am on hold waiting for a supervisor or manager to come to the phone and speak with me regarding the representative, Christina, and her handling of my call. Obviously, if you are talking to them about the possibility of foreclosure it is a serious situation and I don't think anyone would be taking it lightly. She was rude, condescending, insinuating that I wasn't concerned about the issue at hand. Things really escalated when I asked for her supervisor. I guess if you are collecting money there isn't a need for customer service.