Centro Médico de Especialidades Grande Covián Reviews

All morning calling and communicating, when not communicating do not catch

They never pick up the phone or go out communicating. I've been waiting for the dermatologist appointment for the second time for 6 months when I'm supposed to have come back by February and the appointment never came ... Nefarious attention

Impossible to contact by phone. All morning trying to contact and the only time I was not communicating, I have picked up and hung up the phone. They are unpresentable

With a simple look on the map we see how far away that center is from most areas of the neighborhood. If we add that bad communication through the public bus, it means that either you are walking (half an hour) or by bus (half an hour or more, depending on the waiting time). Getting through the minimum sidewalk, full of bus stops, is an episode. And when you go out there are no suitable crosswalks to cross to catch a bus, so people cross freely with a clear danger. THE LEFT MARGIN NEEDS ANOTHER CENTER OF SPECIALTIES.

As they say almost all the reviews, the citations are manifestly improvable. It is almost better that you have to be face-to-face, because if it is not a citation adjusted to the 1000 standards they have, it's time to discuss. They always start with a NO. Then they try to get you out and on the basis of insisting you end up getting the date they just denied you 5 minutes before. But this is a delight compared to having to deal with the Urology-A nurse. It is incredible that the management maintains in its position a person who has a personal crusade against anyone who has a doubt, needs more information or dares to address it in general. What has this woman's life done to accumulate so much bile? All the answers are a cat to the face. Everyone is determined to bother her and deserves a shame (according to her). A person with that bitterness can not work face to the public, especially face the public who pays his salary. Is not there a room in the sub-basement, next to the boilers, where the morning can go and that the users do not have to suffer their anger? The other side of the coin is the Urology-B nurse. Probably, one of the kindest people in Health.

The rheumatologist like the bacons ... He does not look at your face ... the seals are accumulating .. so he goes .. that fails in the diagnosis. It is there or by plug or by punishment, one of two

I do not understand how in a consultation with more than 30 minutes of delay still continue to pass before pharmacy representatives, and four have already passed!
Bad very bad.

It seems a shame to me that the attention is given to the patient, they refer to a telephone for problems with the appointments that he is always communicating causing revisions and patient neglect to be annulled.

medical specialties center for the left bank area of the ebro in zaragoza.

Customer service with very little touch. I am treated by one M. Angels and because he asks me in which center I was (I told him that in the Royo Vilanova and it turns out that I was in the great Covian, I was confused because the paper put the name of the Royo Vilanova center since they sent me as soon as they sent me to one center as to another), every offended person tells me that "I am too young to have so little memory". It seems to me a lack of respect on your part, that it is limited to solving the problems of the patients and that it saves inappropriate comments, I have relatives with Alzheimer's and I felt very offended on their part.

The treatment seemed good to me (7), effective in a timely manner. They took the phone (something that does not happen in other services) to cancel and be able to make an appointment. Tomorrow I will try to pay attention to pte.

They never take your phone. I've been calling nonstop for two days at the time they have and always communicates. I don't think it's fair that a medical center doesn't take the calls of the patients.

I have no complaint from the medical center, but I do have a doctor from Prado Sanz, a member of the dermatology service. I treat myself in a derogatory, disrespectful and unpleasant way, putting in doubt, in addition, the performance of other professionals before me. It is not recommended.

I've been trying to get in touch with Grande Covian for 4 days, it's impossible. I call 97647 21 29, at 8 in the morning the ringing tone sounded but nobody took it from me and after 9 it communicates.
Well, you have a hard time thinking that so many taxes that we pay so that our attention is so incompetent in all social services, I don't know if they will take it from me, but I am sure that if they take it, they will ever put on a lady's edge, edge and not nothing will solve me, because he won't know how to solve the doubts.

The customer service wait is too long, the telephone service is almost impossible

These gentlemen do not deserve or the evaluations have no shame I have been calling since 12 in the morning to know if I have to go today because according to them they would send me the letter with the date and time but nothing has come to me and I could not speak with anyone it is a past communication and do not catch it is outrageous.

Go trash the citation service by phone, a great shit, first communicate 80 times, then when you get that tone after calling 80 times nobody picks it up and again and again. Always the same. So you finally have to go there because they either don't take it or force you to go there. What a great shit, gentlemen, the next day that goes wonderful claim to singing, which is what we should all do .. To see if that way they solve something.

The X-ray appointment counters and the trauma appointment desk are not accessible to people with reduced mobility in wheelchairs because they are high.
Thank you.

FATAL!!
NEVER ANSWER THE CITATION TELEPHONE

The medical care is very good, but the telephone service and the citation staff is manifestly improvable.

It is a shame to change an appointment more than 80 calls and in the end to not have been able to contact. Luckily, they ask you to communicate in case you cannot attend.
Mr. Urologist an incompetent misogynist practically a year with the problem and I remain the same ... he only knows how to send urine tests. Regrettable.

It is a specialty medical center, it fulfills its function

No telephone service, it is unfortunate that to change an appointment you have to go from your own to the hospital.

Every time I have Q to call this medical center for something .... It is despair .... I never get the tlnf .... I always have Q to go there personally ... the truth is Q other medical centers with more work, they answer you ..

There is no way to be served by phone. They pick up and leave it off the hook. You have to go to queue, even if you have a physical disability, with all the inconvenience that means.

It depends on which specialist you touch is, in general, quite competent.

Nevertheless, those of telephone attention, of practically All the Health and Specialties Centers, should read the reviews. It is SHAME that we are paying some men or women who spend the day gossiping and drinking coffee.

I've been trying to get in touch to cancel an appointment and a test for a week and it's impossible.

Great medical center although I do not like the descent AA rays, because you pass next to cardboard

Impossible to get your phone. Appointment delays when they tell you in 3 months we'll see you. You vdn in and 6 minimum ... the consultations minutes. That they spend more money in the public health please.

So they go to work and worry about those who pay the salary, Citizens. But most of them are not to blame, but it is the politicians of the DGA, who are for vagrancy allow it

They treated me very well and did not keep me waiting

Ashamed of telephone attention, canceling an appointment is an impossible mission. It seems to me a bad management of public resources, people cannot cancel their appointments and then in consultation half of the patients when they are called are not ...

How difficult is it to manage the patient care phone or even put an e-mail where you can inform if you want to cancel an appointment?

Cleaning service very correct Doctors nurses and great assistants Professionals

There is good organization and treatment. Missing template.

Unserious hospital. Whenever you call you never get it, you have to go there for any questions you have instead of solving it by phone like any hospital. I have called other hospitals and they have always taken me, but this one is a shame. There has not been a time when I have called and I do not communicate. Please fix this now.

Installation quite well, Fatal with the doctor who treated me, poorly educated and in a hurry to leave. Then I returned with another doctor and quite well, that is, according to who touches you ....

Horrible attention from the "lady" of phone calls. In the same call he told me 3 different pieces of information. He did not know anything. Above all, I tell him to tell me that I have to make a claim, and he tells me to handle it myself and hangs up on me.

They are not worth to be sitting there, doing nothing and on top of taking the patients for fools, giving contradictory information.
They tell me that my appointment is from February when it is October 22, 19 ...