Customer service with very little touch. I am trea...

Customer service with very little touch. I am treated by one M. Angels and because he asks me in which center I was (I told him that in the Royo Vilanova and it turns out that I was in the great Covian, I was confused because the paper put the name of the Royo Vilanova center since they sent me as soon as they sent me to one center as to another), every offended person tells me that "I am too young to have so little memory". It seems to me a lack of respect on your part, that it is limited to solving the problems of the patients and that it saves inappropriate comments, I have relatives with Alzheimer's and I felt very offended on their part.