Castle Hotel & Spa Reviews

Equus restaurant is a fine place for formal French-American fare in mansion-like surrounds. go for the greenhouse room in summer, especially at sunset.

What a treat!!! My husband bought me a spa and brunch package (I got a 60min massage). The grounds are gorgeous. Loved every minute of my stay. Can t wait to go back!

The service was alright and food decent, but the rooms weren't anything too amazing. The best feature by far is the castle-ness of the actual building, but you probably already knew that.

Beautiful hotel with great views. Food is excellent for a fancy dinner but lacks in casual offerings for sitting around the pool.

Food at Equus was great. The service was beyond horrible. Over an hour for 2 omelettes to be served (and that was after we reminded them twice and they said they were "checking"). Maybe a bad day because they had a party going on... but for an expensive brunch they should hire an additional waiter.

We went there for dinner and had a great time so we decided to book two suites for our pre-wedding festivities. A week before the wedding i was called and told our suites had been given away to some visiting politicians, even though i prepaid a deposit on both rooms. In addition to this we were supposed to take pictures on the grounds which the previous manger advised we would be accommodated for. This was apparently no longer the case and we had to vacate and check out by 10 am because the rooms would now be needed for the politicians.They offered us two smaller rooms, the two smaller rooms were inadequate for the bridesmaids and which i explained to the manager, as well as we would now not have a picture venue due to the timing of the wedding in a few days, the manger refused to accommodate and advised that if we didn't like it we can go elsewhere. So 5 days to the wedding i had to book a new hotel in the area for 14 people and book a venue to take pictures. The hotel still has not refunded me my deposit. They were very unapologetic and were happy to get rid of us even though we booked two suites and spa packages.

Small staff but very attentive. Clean and big rooms. Will likely stay again.

If you're looking for a hotel that is very different than the photos online will have you believe, coupled with a staff that is uninterested in your stay, and upper management that simply doesn't care... look no further!

We had a terrible stay, first being placed in a suite that had no working heat. We were moved to another room after a worker spent 90 minutes trying to fix it. The whole ordeal delayed our dinner plans in nearby Tarrytown. The valet misplaced the keys to our car, forcing us to Uber, and after the entire debacle, management refused to waive the valet fee upon checkout the next morning. I called after we got home and asked to speak with the general manager of the property, who sided with the front desk manager, and said that valet charges are non-refundable. Stay away from this place!!!

Omgomgomgomg this was a surprise to me since I've never been to a spa before. I got a sweedish massage by Becky. She was amazing! Super relaxing environment had an absolute blast!

Breakfast was beautiful. Eggs and french toast were cooked perfectly. Staff was very nice. Again, off season and no ome is stressed. Thank you, Van