Carrefour Review

Carrefour Annecy, not really downtown but to the outside edge, but still very accessible: car parking, and area served by public transport. Supermarket quite busy, lots of choices and price corresponding to the local average. passages relatively quick cash (depending on the time course) and usually correct, friendly staff.

Big problems with the scanette! The tool that should save us time, makes us lose more often .. Very slow, do not scan or twice instead of a galley to cancel an article: the key only works when she wants. Partial rereading case: no problem, we are sure to have done things well, But ... If the cashier scans twice the same article (and that there is only one of course) s is total proofing ... And yes, you have two identical items you scanned a twice logical ... But no! Surprise during the check, the second had another bar code (I said strictly identical items, taken at the same place) so total proofing ... again. And of course without excuse or commercial gesture, recorded in the wrong of the client in its history .Car the next passage will be read again, while the errors do not come from the client ... :(

Classic crossroads too big and confused .... I do not like personal ...

good disposition of products ..By the wait in the box is quite long !!! she is far from the history of the blue line or they were supposed to re-open a new box and give us a voucher !!! ... there is never anyone at the credit card pass "and the cashiers are turning their thumbs !! while they could very well accept the credit card!

Cashier good for nothing (Christophe), and welcome not accommodating. In short to avoid

Large choice, decent products and attractive promotions

Very large store, store well. There is everything that is satisfactory. In addition with a large parking lot.

LAMENTABLE


Quel manque de respect et /ou se mauvaise fois du responsable de rayon!

I find it not welcoming, parking not easy, the staff friendly enough, especially the cashiers

A little annoyed to be accosted four times between arrival and departure from the store by people doing the round ....

Very dissatisfied, there is never anything that have searched for often half empty shelves, but there is a positive side is that the store is very clean that's why I put 5 stars for the cleanliness.

High price against competitors, last purchase a faulty bed with missing pieces.

Neither seen nor known prices would they not increase ??

Choice but sometimes rough storage. Not often someone available to exchange the gas cartridge. The drive is out of stock while the product is available in the store

Always so catastrophic! Deplorable queue management! No filtering of customers coming from more than one family. Irresponsible management! Only profit counts !!

A Carrefour like the others, beware promotions are often misleading (small print) and / or do not pass ... as in all other supermarkets in the end.

Super store home services promotions state of cleanliness impeccable storage bravo carrefour Annecy.

Lack of professionalism on the part of the cashier.

Prices correct, but a little too much waiting at the checkout.

I bought a Francine flour, at least that's what it had written on the paper but inside it was more like a vivarium, its swarming more than during the sales on the nutella

Whenever I look for a new product you have to go around the store twice because of the crazy racking!

Quality product large parking on 3 floors a shopping mall of fast food fuel station very competitive price several accesses by two streets served by the buses

As in the previous comments the wickedness and arrogance of the vigils disgusted me in this store and I do not go there since 2016 .... In addition, parking not practical at all and always "plugged" by the customers of Mac Donald's or passers-by.

Worse and worse !
We expect the lead at the checkout, despite the pass card. Often price errors to the detriment of the customer

Announced promo never available and many cash errors

Poorly educated cashier without bags to take the purchase

Bonjour




Deux choses :

It s just a hole in the ceiling and unfortunately I met my math teacher but it s okay cool I advise you

Open letter to a store that I know well and that I have always appreciated but which has deteriorated in recent years.

Let's start with the positives. The fresh products are excellent, far superior to the competitors, be it pastry, cheese, fish and meat, which has always been Carrefour's strong point. Crossroad quality quality products. Fresh products very well presented, grouped in the same place which avoids running left and right as in some signs. There is the essential, less choice than Auchan but still excellent products and ultra fresh thanks to a great rotation. Also Carrefour has very relevant references and there are products that are not found elsewhere. This store is very poorly rated lately, probably because it is less beautiful than Auchan and we do not come to Carrefour for its shopping mall. Annecy is the cradle of Carrefour and this store should be a showcase. We know that purchasing power is higher than elsewhere here, especially with neighboring Switzerland. Too bad that Carrefour did not have the idea to transform this Carrefour into Carrefour planet at the time. Other positive points: the very large covered parking on 2 levels and the new gas station very comfortable.

Negative points to correct absolutely that cause Carrefour lose customers every day: too much waiting at the checkouts (recurring problem) that sometimes breaks the cold chain with fresh produce, staff not always friendly - which is never the case in Auchan where we probably have to insist much more on the reception - especially the catering department with a noisy staff who lets off steam at the end of the day when we make you understand clearly that we disturb half an hour before closing (in this case it is necessary to put a sign that indicates that the radius is closed at 21h) but also a security personnel abrusing during the closure (in Auchan they are much more considerate), containers that hang around everywhere a half an hour before the closing of the store which gives a deplorable image for hygiene (they should be installed after closing even if Carrefour must pay a person half an hour more) and the last problem for me inadmissible is that 2 times out of 3 promotions are not taken into account on the receipt which is never the case with the competition. Carrefour has a big problem with that, a recurring problem that has never been rectified for years, when it would be easy to fix. The settlement would also relieve the reception service where the wait is often long. I was going to forget another problem with frozen products, especially ice creams where there is a lot of frost on the boxes, which is not normal and does not make you want to buy. Personally I buy my ice cream at Auchan now and I must not be the only one.

Problems (often the same ones that have been reported for years) that have never been resolved where the client probably feels like talking in a vacuum and being taken for a c .. which explains the number of negative opinions. By dint of always doing to the economy (for example the recurring lack of open cases especially during rush hour (17h-20h) where waiting is a certainty and stress in advance, Carrefour loses customers Carrefour is a value sure about the quality of its products and that's why I mainly choose this store but I find that the customer service is deteriorating little by little.I think the management should not say only "we take your opinion "but act.

Well but in full implementation of the rays of the coup it's a little complicated
While I am there they would do well to renovate the recycling space of the bins broken and it overflows

Bad organization at the catering online order (eve of December 24 in the afternoon around 15: 00-15: 30). The fact that 10 mins in front of the counter person asks, another guest comes and is served right away without asking if it's his turn !! On the other hand, the seafood product is fresh and the dish is good.

Pleasant shop, staff on the whole charming, especially the team of butchers who are always good advice and an extraordinary mood;) it is a pleasure to go to meet them! Thanks to them !

Supermarket that I frequent regularly I do not know if it's because of holidays but store very neglected with outdated products

I am currently in Carrefour and
I really like this store we find everything and there are often promotions ... thank you

Good supermarket with quality product and interesting promo.

Very very large Carrefour store, so you can find almost everything. But we also lose a lot of time there.
The shopping mall is ok, nothing more.
Plenty of parking.

Large selection of organic, butcher shop friendly cheeses, good products. Not good overall, good shopping also with Nocibe, Micromania, parapharmacy, sushi shop, clothing stores.Subway, self service, coffee bar, More

Only 35% of people masked, if you do not have the pass card you are disabled, abnormal directions of movement in the car park, the service station or one in two pumps do not accept bank cards. In short ! My God this store!

checkout waiting, staff unpleasant and hard to find on the shelves and store enough hurt

Very old appearance, check your receipt for promotions not always applied. But friendly staff.

Super magasin
Le personnel est Top
Bien mieux que ses concurrents.
Bravo!

Monday, April 29, it is the Berezina .....

Is the opening of Sunday, Easter Monday, a new Director (?), Who can explain such a dilapidation in the store this Monday at 14 hours.
Unprimed rays, untagged promotions of the past week, green plants in agony, no more dynamism in this hypermarket.
Add rays in the agony - big appliances, TV / Hifi / Video, Jewelry, fruits / vegetables (price display) and ask yourself the future of this style of distribution.
Good news: no attendance so no waiting in cash (contrario the usual) and sectors (butcher, caterer, fishmonger) always on top!

Normal store but it is unfortunate that the shelves change often, so we look for advantages and the icing on the cake we find nobody who tidies or other in the shelves like that we can not find what we want

A big thank you to the catering team for their welcome and efficiency.

Scanner very slow, which generates errors.
Two same articles (therefore at the same price) with two different bar codes which generates replay errors, and thus total proofreading with all the disadvantages that go with time loss, manipulation etc .... without compensation from them , while no real mistakes of the client

A shame, rays in a deplorable state and usually half empty, an endless waiting crates (given the number of open cases is not surprising!) ... We really make fun of the customer! Go shopping elsewhere ...

Hello,
I shop all the stores. I am very satisfied with it. as I am handicapped and that I walk with a crutch I regret the slope which is under the bridge av. de brogny but I live with it.

the only large area in Annecy with its shopping gallery

Not bad, but the group Carrefour is known to be "wrong" .. The prices on the shelves and the prices to pay in cash sometimes are not synchronized. The masterpiece of the crossroads it remains the "roti chicken" and it's worth for all the rest

A crossroad among many others, ditto. Be careful not to use the barcode handshower because it is read each time and Carrefour completely disinterested

Very good Carrefour but it would miss one or two departments for video games

Carrefour like the others, so far, nothing special to note. The gallery is not bad with several fast food restaurants like McDo, Subway, or cafeteria that has a good quality / price with buffet at will.
On the other hand, big downside if you want to do your shopping at night, it is located next to one of the roads that cork the most in Annecy at peak times.

Always the same thing in this store is the brothel. I take a scanner to go faster and again a control for less than 10 aritcles. Waste of time and energy

Unfortunately on the day of my races, the shelves were empty. First time I see a large supermarket with the shelves in this condition.

Very good store, especially fruits and vegetables department or its employees are very friendly.

Practical, has everything but a little expensive. Pleasant staff!

I like to do my shopping in this store, nice team. All my computer purchases I buy in this store. For the moment, I have never been disappointed. Regarding the barbecue organized recently we had a blast. To do again. Happy birthday to the whole team for your sympathy your smile (the cashiers). See you soon

A lot of change for me, few people for information cashiers and cashiers and very welcoming home .. Lack of terminals or not in most operating conditions .. And for the question of prices, there has been a big increase ...

On the internet there were ink cartridges available, whereas in stores they were not in stock. The seller told me it was not up to date. It's disappointing, we can't trust

I have been a Carrefour customer since 2004. Let's start with the positives. The fresh products are excellent, competitors that it is the cheese, the meat which has always been the strong point of Carrefour. Fresh products very well presented, not much to improve

I find the aisles badly indicated it is difficult to navigate.
Otherwise there are many choices and I often find products at good prices that you can not find elsewhere.

When I go to this store I stop for a walk. Pleasant, many people, the cashiers are pleasant and those who take care of the shelves are discreet.

Too much waiting at the checkouts. No improvement .