Caring Hands Dental Reviews

My son has aspergers syndrome, a form of autism, and yes it comes with a whole slew of sensory issues! Smell sound touch all of it. They were made aware of this, and continued to see him, even though it was quite a challenge for my son to "behave" He recently had a filling they had done cause him excruciating pain so I got him in the same day. The tech bumnped the tooth with her mirror which set him off. They refused to do any further work on him and referred him to a dentist who works on people with special needs only. I asked if they work on people with special needs they said yes heres the referral for the dentist that does. If your family member has special/sensory issues do not go here, they do not have the training to work on people that require extra attention. In all of my sons life other than his first elementary school this is by the far the worst treatment he has ever gotten due to needing a softer more gentler approach because of his autism.

I thought it was a good experience, very kind staff. Clean and efficient experience.

You have a a family emergency where your stepdad is having open heart surgery you call leave a message how you won't make it the night prior but that isn't good enough for them cause they didn't check the messages so they weren't able to fill the appointment. May I mind you this was 2 years ago now & yet every single time I call to make an appointment it's a lecture about showing up even tho there hasn't been ANY problems since then with coming to every appointment.
It's not my problem you are the only dentist in this town that feels the need to let everyone know how much money your losing monthly and yearly all over your walls, the fact that I show up every appointment besides the one due to a good reason doesn't mean I need your lecture every time I call. You also need some help with your customer service that includes the top person cause if you ever have to talk to him be will call you names cause you have to talk to him when you miss a appointment to be able to make another appointment.
This place needs serious help with how it's ran and how they treat the people they serve I understand it takes money and it's not cheap but it's about helping people and children not your money. I understand letting someone know about the 24 hr notice but your place takes it to the whole new level of extreme.
I believe it truly just helps that you are 1 or 2 places that takes insurance which is why people continue to come to your dentist.

I asked them what to do in a dental emergency. They said maybe we can get you in tomorrow or you can come sit and wait and possibly be seen because they were short handed. I expressed the fact that it was an emergency and there was More

I wanted to have my teeth cleaned. I told them I didn't like fluoride or X-rays I just wanted them cleaned. They told me I had to . I told them no I don't. They continued to try and intimidate me . I told them I would go someplace else and I had got up and left. Apparently they didn't think I was serious because I just got an appointment reminder.

My kids see the amazing pediatrics guy and he is amazing. He is great with my boys. My son is border autism and had a tooth emergancy they had him in within a hour of calling and did great work even tho my son wasnt very cooperative. I love this place and the staff is great. Nobody likes the dentist but they care about their patient's and makes it easier to get what needs to be done. Thank you caring hands!

Horrible experience. Left me with sharp bone cutting my tongue and told to deal with it. No pain meds or antibiotics. Had to go to my regular doc to get them because of infection and extreme pain that the dentist did not care about.

Went in for my first major filling, (while pregnant!) Staff was very nice, informative, and the Dr did a great job. I haven't felt this good in awhile and the teeth look great! Thank you so much, found my dentist!

Gotta agree with the reviews on this one, what a waste of time. Find a different dentist! They dont care abour your well being!

I dont like this dental clinic i have called them about 4 to 5 times and asked for them to see me cuz my bad tooth caused me not to be able to eat and now tomorrow morning on December 29 2019 i have to have surgery for my abcess tooth i am very disappointed in this dental clinic and i do not recommend them

The receptionist Daniela or (something similar)
Is EXTREMELY rude everytime I call in. I had to reschedule due to a flat tire and they legit scolded me like mad parents about how I can never come back because calling to reschedule is actually considered not showing up. I asked to speak to a manager she told me no. Proceeded to essentially talk S***

Forced to wear a mask. Even when told that we had a medical exemption for wife that has a rare disease. Was told She would have to leave and come back with proof. Rushed us the whole time. Kept telling us that they may not be able to see all the kids and would have to come back. Not kid friendly. With the exception of one staff member that was nice to my youngest. I was they could come to the play area and wait alone? While my kids were in the so called play area there were no toys, tv was off and needed a dvd which I asked for and they said they didn t know where they were at?
I see why this place got 3 stars! And that is questionable. I give it 1 star because that is the lowest I can give.

I was not happy with my dentist at all was not happy the way i was treated and they made me feel like they cared less about my dental problems