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My Family enjoyed the skating but I did get a bit ...

My Family enjoyed the skating but I did get a bit cross when A... they closed the end section on the rink durring one of the busiest public skates I've been to mean new skaters could not go round the rink with the help on the sides. I thought the other rink was for classes as the public rink is small so closing a proportion of it with lots of people on the ice made it feel very crowded...too crowded ..B....on a different occasion the three members of staff on the ice were messing about skating very very fast, doing tricks and going very close to young skaters and coming close to causing accidents. The staff didn't help members of the public they used the ice as their own private rink. I got cross when my 5 year old daughter got close to being knocked down but they didn't take any notice and continued to mess about...not very professional in my opinion.

Good

Very nice building and great main rink for hockey....

Very nice building and great main rink for hockey. Changing rooms are half the size needed for hockey though and the food is terrible. The options consisted of burgers, chips and vending machines. IAW didn't respond to my email or tweet about this and just deleted my Facebook post.
A shame really, improve the food and it would be 5/5

A great place to skate but quite expensive if you ...

A great place to skate but quite expensive if you need to hire skates. It is going to cost you to take the family if you do not have any discount available. The quality of the hire skates is not that good and all the occasions that I have been have experienced straps coming loose, coming free, plastic broken etc. I spent most of my last sessions re-fastening my son's skates. Unfortunately I do not go frequently enough to purchase my own but would seriously consider it if I did.

Also be careful if you are paying full price to check to see if all the rink will be available as during holidays there can be lessons in the morning which reserve 1/3 of the rink. After paying full price and only staying for the morning this seems a little unfair.

We had a really good time. Lots of friendly people...

We had a really good time. Lots of friendly people, some 1st timers and some seasoned pros. Generally good value but Penguin assistants are expensive to hire but essential for kids who can't skate.

Nice venue, although the area is a bit abandoned e...

Nice venue, although the area is a bit abandoned especially on a Sunday. It's a little chilly inside which is to be expected. Seats are a little cramped but not terrible, but the view from the seats is very good. Drink prices are expensive but on a par for a venue like this. Very good atmosphere on a match night.

Love this place.

Love this place.
I am at the arena 3-5 times a week with the cardiff and junior Devils.
We have two ice pads.One is for the public scating and is used as a back up rink if there is something on in the main pad and the other pad is the main competition rink. This is where the devils play, competitions happen and the scating practice happens. Sometimes the rink gets taken out and things like boxing happen there. There is other things there. Visit the website to see what is happening there!!

Went with two small children to see Ice hockey, gr...

Went with two small children to see Ice hockey, great event , children were very excited. Sadly our seats were right by the drummer for the away team , this wouldn t usually be a problem but my youngest has grommets in his ears which makes him sensitive to v loud noise. The staff found us seats away from the drummer and they got him ear defenders. Excellent customer service .

Great Icerink. Good place to visit for families wi...

Great Icerink. Good place to visit for families with kids. Great entertainment for you and yours friends. You can rent a skate here or bring yours own gear. The are actualy two separate icerinks: one very big and the another huge. The quality of the sound could be better. Also they didn't play the any famous hits or popular songs here, which is the shame

this place is great, really friendly staff who are...

this place is great, really friendly staff who are always ready to help if someone gets hurt or falls over, the prices are relatively affordable and the place is always clean. but what DEGENERATE sub human gremlin decided that it is a good More

Been coming here for a few weeks, great atmosphere...

Been coming here for a few weeks, great atmosphere but please be warned if you bring your child to a game it can get loud. Some away teams have fetched drums and are completely inconsiderate to those around them. As such I had to move to the other side just so my son could enjoy.

Aside from that it's a good place

Love this place, although very unorganised. Shame ...

Love this place, although very unorganised. Shame the front staff aren't a bit more happy and welcoming. This isn't just for public skating it's also home to the Cardiff devil's, synchronised skating team viola senior and elementary. Plus skate clubs that run on both Saturday and Sunday mornings which give you the chance to enter competitions and gala's

Good

Like the way your advertising that your rink is op...

Like the way your advertising that your rink is open to the public until 6pm and we drive all this way to be turned away after we checked your website and phoned the day before and not even advised on your opening times. I have a very disappointed grand child and I m not happy at all. Do yourself a favour and update your site as it s terrible how you run your business the way you do

Amazing atmosphere from the whole crowd, even as a...

Amazing atmosphere from the whole crowd, even as an away fan I still really enjoyed all the chants and songs. Everyone was really friendly and it made the whole experience really worth it. Parking was organised and plentiful and it was lovely to see how much the team really value their fans, with opportunities to win or buy merch and little foldable flappers so they could celebrate goals. Hope to bring some of that atmosphere and comraderie back to Guildford with us.

More

Underwhelming event

Underwhelming event
Ice hockey was good when there wasn't a statutory break for ice cleaning, but general facilities..food drink and toilets below par for today's family standard. E
G no hot food available. Most toilets locked so we had to hunt for a vending machine and an open toilet. Speedy entry though.