Capital distributing Reviews

Very diverse appliances for the majority although there were a few items in the untouchable (my limited budget) price range. Of course, a single trip is generally insufficient because the salespersons provide bountiful web links for the customers to do more homework.

The other fact that was refreshing was the honest opinion from the salesperson - no bait-and-switch, no upsell just common sense advice and extreme patience with even uninformed questions by yours truly.

Have purchased appliances for our new home 16 years ago, a cottage we built 5 years ago & our remodel this year. They are amazing. Michele Holmes did a great job of helping us choose the appliances & during a difficult time to get things, she was on top of everything. The installation team is amazing as well. Highly recommend.

What a great company to work with! Got the best price available even online on my oven, helpful and knowledgeable saleswoman, Renee West. As well, I wasn t ready for it yet, so they held it for me. I then got two prompt calls ( on the day I asked her to call back) fromJulie Suratt to set up my delivery. Delivery was set for the next day. I received a text when the delivery truck was 11 minutes away! It was so helpful as I had an appointment I was able to adjust so my workday was not interrupted. And lastly, I wish I had gotten the names of the men that delivered my oven. They were fast and SO helpful making it fit where I wanted it. Thanks for everything!

Kermit spent hours with us to navigate this process. Loved every minute of it and we can't wait to get started!

I've been shopping here for over 30 years and can't imagine buying my appliances anywhere else. Customer service is the best you will find anywhere and they stand behind everything they sell. A beautiful showroom where they help you find the right choices for you and not pressure you into something you don't want. They are also wonderful about supporting local organizations and are always giving back to the community - shop local here - you'll be thrilled that you did!

Our sales rep was outstanding, down to earth, knowledgeable and very professional. we will be purchasing our gas range here

Haley was fantastic every step of the way. We are renovating a newly-purchased vacation home in a city in another state. She coordinated with a local Ferguson showroom for our contractor to pick up breakable items. Haley shipped the rest of the items directly to our contractor. Everything arrived ahead of schedule and in one piece! Even our contractor was impressed! I can t say enough good things about Haley. She s very responsive to email and phone calls. She diligently searched for specific items to meet our needs. Her customer service was exceptional and outstanding! Thanks, Haley, for making the process easy and fun!

Joyce Rambo is the BEST!!! Joyce was very detailed oriented and considerate of my needs. Throughout the process I felt very comfortable with my selection. I was given multiple options with a spreadsheet to compare and contract. I will recommend Joyce to all my friends and family.

I purchased an outdoor built in grill with cabinets. In addition I renovated my entire kitchen with the help of Joyce.

Thank you Joyce!!!

Communication with this group in all of the years of owning high end appliances was the absolute worst. Every month they said (after we paid in full) that our appliances were coming. COVID became the excuse for the first four months, then staff turnover and guess what still never received our appliances in full. I would not recommend this group to anyone building or remodeling a high end kitchen.

I am remodeling my kitchen and 2 bathrooms. Haley helped with all the plumbing fixtures (faucets/sink/garbage disposal/shower fixtures, etc ). She totally knows her inventory and is helpful in offering her expert opinion when I asked for guidance. It can be overwhelming but Haley helped in making it manageable. My interior designer and I visited together and told Haley of the projects we were doing. Haley was professional and attentive to customer service in her response that day and in following up with me with the quote and getting the order placed and delivered on time!!