Canva Review

It's the best software company to work for in Australia. What else is there to say?

They take your money without permission! Avoid if you value your bank account!

ZERO Customer Service!

This is so bad, just use ur normal google docs. That is way better.

Great place to work, the atmosphere is very friendly and they even have in-house chef. The energy of the CEO keep driving the company from one success into another. I believe it is one of the best companies in the world.

I was visiting for a Meetup in Canva's fantastic offices. What a wonderful venue with cavanous space for over 100 people, a bar with a big selection of drinks and boutique on tap beers, a rock climbing wall and friendly people.

Well I glad, that the staff are treat well, with free beer! Can t say the same about the way they customers. Overcharging!! Free items are not free, can t contact, can t upload issue. Now I can lodge claim with the Department of Fair Trading!!!

Very bad - overcharge you and make it impossible to get your money back

I love Canva! Never has it been so easy and fast to make professional-looking designs. I use it all the time. I've tried a few products like this and this is by far the best. Love that it is Australian too.

If I could give them zero stars I would. I have emailed several times asking for my account to be cancelled, and they have consistently refused to assist me. Appalling customer service. Do not use this company for anything but to raise your blood pressure.

i loved this, instead of using Microsoft and Google Docs i used this for my assents, Yes it may be slow but its because of all the amazing templates, fonts, and lines you may have used it your presentation.

Great idea are clearly spun in this place. Great vibes, always an interesting conversation waiting for you.

Went for a free seminar. Was impressed with the facilities

Unsubscribe link takes you to App Store, no contact details, no phone line... too many por biz signs! It's so frustrating that I stopped even thinking about their product.

Words cannot describe how lovely this place is. As far as places of employment go, I ve never experienced a better situation. It s blatantly obvious that those who run Canva care for their staff and product. Ideal.

I was brought here by a friend who works here. They have Friday drinks at the office. The name doesn t do it justice. It s free drinks/cocktails for all, food, games, rooftop hangs, and everyone wants to be there. I ve never experienced a workplace that can have suck a great atmosphere.

Would give more stars.

Love to come here and spend some time with people who work there. Very friendly and inviting environment. Most important it's a dog friendly office!

Shocking Customer Service - Once they have your credit card they never stop charging you. I haven't even confirmed my email address but they still help themselves to my money. I had to call my bank to stop the charges. REALLY ANGRY!

There's no phone number - ANYWHERE
No email address - ANYWHERE*

* There's a copyright violations email but that's it! You can tell what their priorities are. I'm so disappointed that this is an Aussie company. We're better than this. To raise any kind of complaint you have to rummage through their "help" system - and it really isn't obvious.

From the reviews it seems that the staff spend their days drinking beer and having fun. They're certainly not helping their clients.

Have tried to delete my name from their data base but they don't seem to listen. Have tried three times. NOT HAPPY with this service as I have explained I do not need their service or information, can anyone help me please. Seems this highly computerised company does not own a phone! Weird.....

Canva, apart from being a great company, has an awesome cafe area. You'll need an invite to visit though.

Scam. Kept charging for image to remove watermark which kept failing. Lodge a query to Canva. Canva Never responded. All hype but total B S. Never use. Stay away. Negative 10 stars.

Great working environment for the best programmers on the planet.

I received a bill of 167.88. I canceled my service long long time ago. I already submitted my dispute through my bank. I want an explanation????

I visited Canva on Feb 8, 2017. Really humble employee and the office looks cozy.

Pretty cool office. Great people and generous food for the staff

This is the worst and most annoying program to use. Its difficult, takes forever and you need to pay for most things.

Best Customer Service Ever. I use it almost every day for my business, and the ideas and creativity that you can create with the website is endless.

We have swapped Photoshop for Canva and couldn't be happier with the results!

I recently tried the free trial for Canva Pro. When I tried it, it was during a time where my situation was not as bad as it is now. I am currently unemployed and struggling financially.

Being very busy, I did not manage to cancel the free trial before it ended (my mistake which I completely own up to). However, Canva signed me up automatically to a full year membership and took the money out of my account.

When I tried to contact them about it in regards to other payment strategies or possible refunds to help alleviate my financial burden, I did not even get a response. Especially during this pandemic and uncertain times, I would appreciate sympathy and to be responded to - the most basic level of customer service. It is a tough financial time right now for many of us, and I believe it is during these struggles that the true nature of these 'friendly' businesses are finally shining through.

No customer service - could not speak to anyone to get help

Love this place to hang out and have coffee and other drinks

Unfortunately I had a terrible experience with this company. I notice that most positive reviews are from Australia, but as a UK customer I was properly put through the ringer. I took a 'free trial' with this company for my small business, but the designs weren't professional enough for me and so I cancelled the trial and moved to another website which served my needs better. Despite cancelling my trial Canva proceeded to take funds from my account. On writing to them, as they have no contact number, I received an email from their customer services stating someone would be in touch, that was many weeks ago, and despite emailing them repetitively they have now ignored all my emails and kept the money they illegally took from me. Nice customer service.
I don't usually write reviews, never mind negative ones, but this company behaved in such a disreputable way that I wanted to warn others. Particularly if you're a UK customer, I would avoid as there's no way of contacting them and they will ignore your emails I assure you. Think twice before you sign up with them, there are so many companies out there doing the same thing, but better.

Pretty disappointed. Charged for CanvaPro yet can t access it. Constantly being prompted to upgrade . I have sent multiple emails and no response. If no one gets back to me by this coming Friday I will be lodging a complaint with Fair Trading. You can t take money for a service and not provide it. That s a breach of contract to put it simply.

Really cool work space, had a friend take me for an office tour! They really look after their employees giving them free lunch and a great area to work in!

Very good environment. nice staff and delicious food provided by chefs

Headed along for a meet up (NLP - shout-out to Adam) And was well impressed by the facilities (not to mention the products they re delivering via the browser!)