The HM Delphos Hospital brings a lot of health, peace and affection to those who need to recover their physical and mental health! A clear and clean environment where we had all the medical and nursing attention! Food carefully prepared to please and also restore balance! Thank you for your attention and congratulations to the wonderful team of Dr Conessa !!
It is the first time in my life that I write to praise an institution. Since reception, wardens, nurses, doctors, absolutely all the clinic team, I have found excellent professionals and have given me a very cordial and humane treatment. Despite the circumstances they have made me feel good. Thank you very much to all, heart.
Dirty old hospital, a family member in a pandemic was put on a bed stained with blood and on top of that they want to do a disproportionate business with the parking lot. He takes advantage of coming to take care of a relative.
From the health personnel nothing to object, good professionals.
Total scam. Ask for price list before you come here or be referred to by Doctor Barcelona. I brought my Mother who is down with flu and infection. They did xray, urine and blood work and charged us EUR 872 with EUR 110 for bloodwork, EUR 490 for the visit/ consultation. In the end they revised down to EUR 744. Do NOT come to Doctor Barcelona or Delfos. I am going to file complaint on this
My husband was operated on in this hospital 5 days ago. We went on vacation but suddenly his gallbladder became inflamed and we had to be taken to the hospital! They immediately started investigating thoroughly, ct, x-ray and uh were also made! The doctors and nurses were also very kind, they helped with everything! As I read afterwards from the Spanish final report, even the umbilical hernia was operated on, which we didn t even know about! Thank you very much for the help and kindness we received!
The area that belongs to Mutua Universal is old, the furniture of the third world rooms, and social security hospitals do not have these facilities today. But we cannot expect anything else from universal mutual. It is regrettable that after the money it costs us to provide these services
On three surgical occasions they have treated us very well. Excellent professionals; doctors, nurses and auxiliary staff. Nothing to envy to other clinics with a more prestigious name.
Greetings to the nurses of the fifth floor.
I had 3 appointments with Dr Lorente to treat a gastritis. The treatment and the car is shocking.
On my first visit his first words were: -don t tell me you are here for the Helicobacater bacteria?
Wanted to prescribe me medication before my medical exams.
After my exams came and yes I had to treat Helicobacter. He then prescribe me medication and ask me to come back when it s finished.
I go back and he tells me he probably did a mistake because I should continue with medication until end of the season.
This Doctor doesn t seem to care at all for the patient health. He is always rushing. It took me one hour to arrive to this hospital and in a few minutes he was finished with the consultation. Beware of this doctor if you go there to treat gastritis.
I would give 5 stars to the reception team and endoscopy staff.
Horrible!! There was no one in the waiting room and they made me wait 45 minutes. I was 2 minutes with the nurse and 20 seconds with the doctor who sent me as if it were a package. Total lack of respect and vocation. And I'm paying a mutual .... disappointing !!!
Yesterday Thursday at 7:30 pm I went to the hospital, although it was very crowded and the wait was long the attention he received from the blonde emergency lady was human and very adequate, the doctors great, great team, I'm sure I'll be back, I recommend.
I was visiting Barcelona on vacation and got extremely ill. I called Doctors Barcelona and they referred me to this hospital to check for a kidney infection. They were going to charge me 7000 euros and keep me for two days just to do blood work. I decided against this and went to a different hospital where they did several tests and gave me medicine within 2 hours. This place was a total scam and the doctors did not seem knowledgeable at all. I do not recommend anyone to go here under any circumstance.
They called me to follow the process of my tachycardias, I arrived and the Doctor, to call him in some way, told me that he had no record of anything, as if I had invented it. He did not find my file in the Database, the truth is, A Cardiologist with a lot of age and little education and professionalism- I left without him wearing it.
The clinic is in continuous process of remodeling, there are signs of fatigue in furniture and walls due to the tremendous use made of the facilities.
The treatment with the medical and medical personnel is excellent.
An entrance in traumatology, operation and discharge with the perfect result.
Saved my life. Came to Barcelona for a holiday ..... left with a stent! Excellent job done and highly efficient.
Couldn t recommend more.
Kind and affectionate psychiatry that what is missing most in those moments
I would like to thank the deal received when I was admitted last week. I entered emergency and then I went to the plant. In urgencies, an excellent assistant staff (thank you, Angel). And to plant, the same. People very helpful, kind and that make your stay there is harmonious and tidy. From the first to the last. My recognition to all the professions that make a hospital work. Thank you all!
Hello, the treatment from the first day has been great, all the health staff super friendly, friendly and very close, very good people all ... I am delighted by the treatment received both human and professional .. Thank you all ..
Actually, I have gone to Mutua Universal, which is in the Delphi Clinic on the fourth floor, for the topic of workplace accidents due to a needle stick. I have been treated well and fairly quickly but I have my doubts with the results. I'm getting a second opinion
Much remodeling, it is a shame that they have invaded the sacred space of the chapel and have turned it into a meeting place, it is a shame to have left the hospital without a chapel and without the most holy one to which we would always pray for all the sick. And thankfully, according to staff comments, the address is quite Catholic, less bad, a real shame.
The former Delfos Medical Center, now called HM Hospital Delfos (HM of Hospitals of Madrid) after its acquisition. It seems that this new company is renovating the facilities (at least in the reception area), but the rest of the Hospital remains the same as before. Patient care is much better, the rooms are small and uncomfortable. The food of the patients is very scarce and monotonous (they do not give you the option to choose a menu). Meal water does not carry a glass. The TV is paid ( 6 per day), the wifi is paid. The parking is very expensive. Summing up that to be a private Hospital that basically works with medical mutuals leaves a lot to be desired ..........
I have been a couple of times in Delphi and the treatment has been incredible, from the person who attends you at the Counter, to the doctor, nurses, everyone has been super friendly. That alone deserves a 10, in addition to everything super clean I am clear that it will continue to be the center where I attend when I have to go to the doctor
A very bad service with very little attention towards an elderly person who was not there for pleasure but because he was sick. If you do not know how to treat people who are dedicated to fixing cars or something like that.
The staff does their best and puts all their will into treating the people as best as possible, no complaints from them. The problem is that it is like entering a hospital in the 80s, completely rudimentary systems, obsolete and inefficient management. I will never return in spite of the good treatment of the staff who did their utmost to give a decent service with poor means
We would have an appointment for 12 o'clock, and we waited 2 hours like idiots for the appointment that was only at 1:55 pm .. If they mark the appointment at 12 o'clock or 12 and a quarter but not 2 hours later, it is a lack of respect.
Emergencies, only 3 people in front of 2 hours of waiting and when they call us, they take their temperature and pressure and we wait again, wait and wait .... Shameful to be private.
Treatment of pathetic doctor give you to understand that if we are going to pass the time for not having anything else to do, super dirty laundry and wait for urgent about 3 hours little staff
I recently had surgery for a ruptured Achilles tendon. An excellent treatment, both from a professional and personal point of view.
All week trying to call to pass me to meet with a specialist. Even when on schedule, nobody answered. The day I get them to answer me in neurology, after 4 days, they answer me they ask me for the name and leave me on hold for 5 minutes while I listen to other people's conversations. (All the people who work in this service have a mute button to mute the sounds) and the person on the phone does not have to be listening to everything. In the end it has been cut I have called again and I have complained. And they give me a visit for a month and a half? Specialist a month and a half? Anyway. Better to change to another hospital and not waste time ...
The other experience I have with the hospital is to come to make a resonance. in this sense all the professionals both those who were at the reception and the boy who attended me on the resonance a 10.
Very bad, human treatment is bad in every way. I have felt ignored, treated with contempt and without professionalism. Don't recommend it to anyone at all.
Good treatment and good medical team. The facilities would need to be renovated.
Delfos ACCIDENT TRANSIT REHABILITATION. The rehabilitation doctor is an incompetent person, I think she will be on commission for the way she treats patients. I do not recommend if you have a traffic accident. Yells at you threatens etc ...
I have been treated in different departments and operated in this Hospital and the truth is that the treatment and care has been great and exquisite at all times.
Good expectations of entry, payment bonus for TAC with contrast, I do it and offer to send results by email. After writing down my email address I wait for the corresponding 48 hours and after my authorization to do so, they deny me the results of a test paid out of my pocket under the protection of data protection law .... incompetence, lapse, or scam ?? Is someone going to answer me ?? A very unfortunate shame towards a patient who is suffering while waiting for a result about a vital test for his health, thank you very much! You have lived up to ..... one more shame of the system
Private hospital or insurance. The same expectation as in a public emergency hospital. Good facilities.
There are very good doctors, the staff in general very attentive and collaborative with patients
Embarrassing emergency service, after three hours of waiting we learned that there is only one doctor for the entire hospital we had to leave another person took five hours and also marched
Very bad treatment in the dermatology sector by "Dr. Juan Guasch Munne". It does not give any solution or minimal explanatory information to know your problem, it only sends you medications and the time passes. Very bad treatment, not very human and with little desire, I do not recommend anyone to the dermatology sector in this hospital, it is a shame the DOCTOR - JUAN GUASH MUNNE.
everything very old. cafeteria without decent or organic food just pastries
The slow, inattentive nursing service and at some point scolding the patient for his (the nurse's) incompetence.
On top of having to be here for an income.16euros the menu of the bar and the bad food .. I think it is an abuse for those of us who are forced to eat here because of having a relative admitted
The level of emergency is fatal! Many hours waiting to be taken care of. The facilities were worth it.
The medical department of the traffic department is really bad. Every day a different person attends you, the history is written by hand LITERALLY and every day they write each "doctor" one below the other as a teenager's diary. I think the computer is decorating because I have never seen it use it. In theory they are a "team" and each time they attend they read the little note left by the previous doctor and repeat the same thing.
The doctors would say that they are all residents or practices, not only by age but by the answers they give.
More than four months in rehabilitation after an accident, he is told that the pain is increasing and his answer is always: "it's ok".
The truth is that it seems like a joke but it is reality. I do not understand how in the 21st century in a Hospital they write medical history by hand and they are not even able to touch you to see what hurts you. Just repeat over and over again: it's normal, it fits me.
Bad organization in general. Lack of free rooms, widespread lack of control in the plant ... Professionals of good level and with rapid response to emergencies, it is a pity that with people like that the hospital seems chaotic. HM has to take it more seriously ...
Both doctors, nurses and assistants very well ... I give them
But the kitchen, food and presentation is terrible ... food in poor condition (SUITING TO COOK), when there is no lack of dessert, does not correspond to what the paper says ... well ... very very very bad .
... and others, if you look ... is diabetic, bedridden, and ... every night carbohydrates. You can see the photos. AND BY NOT TIRING I DO NOT PUT MORE.
Hospital is staffed with very elegant staff. Superb facility with attention to details that cannot be described in words.
One of the best hospitals ive visited.
I went to the emergency room on day 2 for an acute tracheobronchitis, I was treated very quickly and I want to highlight the work of Dr. Natalia Mischenko and the nursing staff that afternoon, were quick and diligent, as well as very friendly, it was the first time I went to that clinic and my experience has been very positive.
The second time I go to the emergency center and with hardly any people waiting, almost 3 hours of waiting ... And the first time 3/4 of the same.
Cannot even confirm an appointment in the right way. We made appointment online and got confirmation only to arrive and be told the doctor is not there... We waste half a day.
Citizen !. The Urology Service is only to make beautiful, only for easy cases, if things get complicated it turns out that they do not have the necessary technology to do, for example, a renal arteriography and embolize a bleeding vessel. Then they let the days go by, to see if the problem is solved only, and if it does not they transfer you to a public hospital, and for that they MAKE YOU SIGN THE HIGH VOLUNTARY !. Watch out! A voluntary discharge means that the patient leaves by his own decision regardless of the medical decision, and therefore assumes all the consequences that may arise in the future. They are clean of dust and straw and the heavy cost of the treatment, of course! Public Health assumes it.
We had our second daughter and we only have words of thanks. All the floor staff were very nice and helpful. They take care of the baby in such a way that you can rest while you get used to it. They are not Taliban of breastfeeding, which allows the baby not to go hungry. The cafeteria on the ground floor has many different coffees. I recommend it more than the one on the 4th floor ... which doesn't have much variety at noon
Good treatment; very good medical team, excellent personal aux.
The work team has a great experience and they are very professional. Recommendable.
COMPLAINT ABOUT THE PARKING OF THE HM DELFOS HOSPITAL: abusive prices. 29.45 for 8 hours, which is incoherent with the DECEPTIVE PROMOTION that they put on the poster: 15 from 9:00 p.m. to 9:00 a.m. We left the car from 11:00 p.m. to 7:00 a.m. and instead of doing the promotion, since it was not exactly from 9:00 p.m. to 9:00 a.m. they charged us 29.45. They did exactly the same thing to another boy who had a relative in the hospital. I find it shameful that in the case of a hospital parking lot they cheat with these things. Luckily the next day we found another nearby car park NN PARKING ESTEVE TERRADAS in which they charged us 38 for 4 days and 2 hours.
From the hospital I want to highlight the large number of professionals who are helping people who need it. As in all places there will be everything but from the experience we have had on several occasions, very good personal and professional attention. THANK YOU for the work you do !!
Great clinic and great professionals from tcaes to doctors.
Large rooms with their sofa bed for the companion, a bathroom that has nothing to envy that of one's house.
Very friendly and very friendly staff.
Phone service is horrible. I have called 5 times, finally my connectan with the correct reception, my ask a thousand things and finally my date in Madrid instead of Barcelona. Is it possible that on a website that calls HM Deflos Barcelona Hospital you give the number of the telephone number of Madrid? If it is not possible to organize a simple thing how is it possible to cure / treat people?
They have operated on me, with excellent treatment by the whole team.
All the times we have had to come, more or less everything is fine, but administration just want to look at it and take 100% incompetent letters in the matter
Hello, having been hospitalized 4 days, I have nothing to complain about the staff of the third floor who was very professional and the doctor selga. Thank you all.
It's the fourth time I have my mother admitted to this hospital. The medical and nursing staff together with the caretakers always give us the best of them. They are very kind and affectionate (except one of the nurses, of which I prefer to reserve my opinion). What has surprised me today is that there were not enough sheets to change all the beds (at least the floor where my mother is) and we had to wait a long time to provide the auxiliary clean sheets. For the love of God!! We are talking about a private Hospital !! And excepting two human errors and of little importance (completely understandable) we are happy with the treatment and professionalism of the whole team.
In general they like to martyrize patients, it is like a slaughterhouse, only that unlike these, they do not have established protocols to avoid the agony of the animal that they tear.
Referred to hospital from hotel. Stitched an open wound. Half inch cut with Tetanus vaccination. Total cost is 600 +. Service is good with slight wait for the doctor. Perhaps a tad pricey compare to what I was expecting.
Urgencies a 0 ,, shame the frsganas that everyone has, and on the ground it seems that they do not charge ,, The food is bad and very badly made, what a shame of hospital and with so much count with propaganda Of grief !!!!
Take my time to put the review. Since I can not understand that someone put a positive review. Why this hospital in which once had had better times, now has been left behind. Among the nonsense there is the lack of communication between the different medical teams and the information to the nurses. The dirtiness of the rooms and the hobby of the auxiliary staff, since a patient who does not use it himself parks it in the room and cares for it when it suits them and in the way that suits them. Why if you happen to tell them things clearly, like the bottle where urinating has some spots that look like mushrooms they look at you with an odd face and are able to say that you lie when you tell them that the patient is not in clean conditions. It will be that we should go to the ophthalmologist. We're all a hospital nonsense.
Nothing happy with the experience all in a hurry and quite bad. Nothing to do with other HM, I will not return.
I had a very good impression about the hospital staff, the hospital and the facilities themselves and how they had treated my friend.
They quote us at 1:30 p.m. for a surgical intervention, we arrived at the end of the hour but they tell us that the room was not ready. An hour and a half later my wife is finally brought to the room. Then the nurse comes to prepare it and with the nurse in the room they come to look for it from the operating room, they do not take it because it was not ready.
Well, it's almost 6 in the afternoon and here we are in the room and fasting.
I ask the caretaker and he replies with few manners that since he was not prepared at the time that they have put other patients in the operating room before her.
A real hospital shame. No wonder the receptionists have the claim sheets so close at hand.
DO NOT COME TO URGES WITH ADESLAS INSURANCE. Not recommended to go to the emergency room on a Sunday. We only had two people in front and we waited two hours to enter. We have entered to do a review of tension and fever and from that we have been waiting for an hour and a half more to be treated by a doctor. Seeing all this happen more people who were after us and I feel attended to at the moment. Bad service if you come with Adeslas insurance. Not recommendable.
Great doctors and great team ... I operated on the crusado ligament and it was all perfect ... from the operation to the recovery of physiotherapy
FATAL URGENTIES. Yesterday, 10/01/2018 we entered at 4 in the afternoon and we left at 7 and a half without reaching us. The worst thing is that there was only 1 doctor for 10 patients and it did not seem to help anyone. It was all the while typing the computer behind the counter and from time to time I looked at an x-ray. We will not return, sure.
It's a shame because I like the Hospital a lot, but I don't like the change of blood withdrawals from Synlab to Abacid for blood analytics. They take a long time to give results to the minimum that the doctor asks you for something out of the ordinary, in addition to which you cannot download the provisional report of results either. If you want this before date, you must go in person to find the provisional result (you cannot download it). A shame and a significant waste of time for people with little time. Please come back Synlab (or the way of working) that were nice, friendly and super effective and on top of that they gave you the little bottles needed for the tests, the current ones send you to the pharmacy to buy the boats ... (in my case the salivary boats). I hope they change this because the hospital is my favorite in Barcelona and willing to remove this review if things change, but also thinking well if I want to go back to the extractions section.
Slow, carefree, having mutual is not a guarantee for this hospital to treat you effectively. Leave much to be desired, embarrassing, as well as old and the wc in a sorry state.
I went to the emergency room and there was only one person in front of me.
An hour and a half later I could talk to the doctor, you die waiting and it was empty.
Saved my life, Cannot recommend this hospital enough, after being Discharged i revisited hospital for breakfast! Rosa and Demi are absolute superstars
I have been admitted to the 10th floor after surgery, they have changed me during the weekend to the 5th floor.
I come to the 5th floor and they are impersonal and have no idea of anything .... they bring me breakfasts and bad meals ... when I do not eat meat ...
Miss Gemma on reception in the ER is slow, impolite and makes people wait too long. It is not clear with bureaucratic issues and it is also superb. I will not come back
Really lousy. We have gone to the emergency room for traumatology and we have waited an hour and a half without being treated, with which, we have gone to another clinic, this can be expected if you go for social security, but never if you go for the mutual, in our case by Adeslas and less if you go to a private clinic. I give them a star because it is mandatory, because they do not deserve even that.
Good ubication. Well maintained facilities. Friendly staff
The hospital is the worst in Barcelona along with the Sant Jordi clinic, interestingly from the same chain. On the day of the strike in Barcelona and given the impossibility of being able to go to another hospital we had to go to the Sant Jordi Clinic, from there ... we ended up at the Delfos Clinic, a big mistake. Absolutely incompetent ... Terrible emergency service, lack of absolute coordination, without unification of criteria and to top it off ... They are wrong and bring us the analysis of another patient. Nurses the only good thing about the hospital. We will not return ....
Painful and shameful treatment received.
We arrived at the clinic at 4 am in an ambulance, as my husband had heavy bleeding after an operation. There was NO patient waiting, and they kept us 15 min waiting trying to refer us to the holy family, since they had operated there. We ask to go to Delphi, because we know that the Holy Family is usually saturated at night and because if we pay a mutual we can go to the hospital that we want, no more. All this while still bleeding sitting in a wheelchair. Finally they attend him because the holy family does not accept more patients, saturated.
The wound is uncovered and blood continues to flow, the nurse runs to call the doctor. Between them they do the cure. They give us the part, we wait for the ambulance and we get home. Upon arrival I read the part, and it says that it came without bleeding, HELLO? I imagine they have done it so that they cannot put the claim they deserve for being lazy and insensitive, which has no other name.
PS: the lazy doctor is called Movin Kanj Raad
We went to an gynecology emergency and all the staff were great. Professional and effective.
It is the second time that I come, and last, there was no one in front of me, I wait 1 hour !! As if a person in pain came to hang out in a hospital! I never come back here. A human being pays taxes, pays mutual and is treatment like nothing.
Yesterday we were in the emergency room with my wife and the care received by the entire team (nurses, doctors, etc.) was excellent. An exquisite treatment and a great interest in finding a solution to the problem we are going through.
Totally recommended.
Unfortunately I can't recommend this hospital. I had an emergency surgery there. Although I was treated OK, the surgeon was great, the prices are outrageous and they don't tell you the truth about the prices before surgery. They made me pay a large amount as a deposit and told me it could be less. And after surgery they made me pay double this amount in total. My insurance is only reimbursing a third as the rates are completely crazy. Be careful and ask to be sent to a public hospital if you need surgery and you're not insured in Spain.
The treatment received in the emergency room (night) leaves a lot to be desired.
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