Canon Virginia, Inc Review

Beautiful campus. The Canon name means quality, the Canon factory promises that.

They take advantage of small businesses by not paying the bill, just because they are a big corporation. They asked me to create stickers for their machines/robots. They gave me impression that they wanted me to do the job. They gave me specs to work with. We agreed on a completion date. It took me almost 7 hours to created the proof and I gave it to them with an invoice for $330. They went silent. When I asked 2 days later why the silence, they told me they were going a different direction. So I asked for $60 to cover 6 hours of work creating the proof. They refused to pay me because I didn't tell them that the estimate was not free. They told me next time I should give a contract before I start. That clearly is a true statement for working with big business. I have been in business since 2010 and have never had this problem. Even though there was not a contract, it's only right to pay for the work they were given. It's 60 freaking dollars!! Underhanded corporation!

5 star for sure ! I'm architecture photographer and accidentaly dropped my 24mm ts-e Lens on floor, but I had 3yr Care Pack Plus from Canon, and they fixed my lens and it works like new ! All service procedures were great, I was informed in every single stage ! Great job Canon, and Thank you !

Have only been there on business for the U.S. Postal Service making pickups and delivers.

Best place to work best place for electronics in there area of merchandise

Because is a good company equal opportunity for everyone

The repair and some customer service personnel here are rude and ridiculous. I sent in my device well over a month ago and had to call MULITIPLE times to get my device put in the system and evaluated. I NEVER received an email with my repair number. It wasn't until I called OVER and OVER again that my device was evaluated and an estimation was generated. I am completely unhappy with sending my device here and would NEVER recommend anyone else to do it. If I have to call and pester in order for my device to be fixed and evaluated then that is bad business. I will be writing to the Better Business Bureau about my experience here. Do better, please.

Seemed to have been a great work environment with friendly people.