Erica Jones

Review of Canon Virginia, Inc

The repair and some customer service personnel her...

The repair and some customer service personnel here are rude and ridiculous. I sent in my device well over a month ago and had to call MULITIPLE times to get my device put in the system and evaluated. I NEVER received an email with my repair number. It wasn't until I called OVER and OVER again that my device was evaluated and an estimation was generated. I am completely unhappy with sending my device here and would NEVER recommend anyone else to do it. If I have to call and pester in order for my device to be fixed and evaluated then that is bad business. I will be writing to the Better Business Bureau about my experience here. Do better, please.