We had the worst experience with this hire company. Proper toilet chemicals were not provided! They tried charging us $800 for something we didn't break. Absolute con artists. We had a lot more issues with admin as well Never hiring a camper again
Back in october 2019 we hired Toyota Prado with roof top tent for 2 weeks when we arrived in Perth office met by Vanessa and Ryan they so helpful couldn t do enough for you , great service car was amazing on our 4000klm road trip great off road and easy to use, all the equipment was brand new and everything we needed , I would deffo use this company again and well recommend, vanessa even gave us a lift to train station after returning the car great service guys thank you wayne
Made a booking with Campabout Oz, they took our money >$1000 then stopped returning our emails and calls when we tried to cancel our booking. Avoid at all costs
We had a wonderful trip. Great customer service and staffs are very helpful. Our four wheel drive included everything we needed and was well looked after. After hours help was superb. Thank you for this fantastic experience. I would definitely come back and hire from your company again.
We rent a Toyota Prado Landcruiser for four days and we think that the car is amazing, running very well and the 4w driving with this car was awesome!!! But we have to do some complains about first of all if you try to call them or send an email to ask some informations they will never reply to you and is not very professional because the car is also very expensive. Second when we went to pick the car up we found out that they use an intermediary company for rental and we wait 1 hour and half to have our car. The lady that works for the intermediary company didn t show us properly the car and once we went in the camping we discovered that a pole of the awning was broken so we couldn t use it during the trip and we ate under 40 degrees without any shade because of that! Also the camping stuff wasn t complete because we we re missing cutleries so we went to Coles to buy them. Honestly as a costumer i would not recommend the company.
Great prices, excellent service and the camper we hired was spotless!!! Staffs are very friendly and helpful. The whole experience was great. We had no issues in receiving our bond back. We will definitely hire from them again.
Not worthy of one star!! These guys are dodgy as they come in the tourism industry! Operating from a state that shut borders for months on end as soon as another has a COVID case (yes WA), we were hoping to travel this year but because of the uncertainty, requested a refund because paying them an additional $10,000 for their campers and then not being able to travel was too risky at this stage. We were hoping to go in 2022. Their answer, too bad you lose your $1000++ refund. Not even an offer of credit! Imagine if we paid the $10,00 and they shut the border. We would have lost the lost!! Unethical operators in these hard times preying upon the unsuspecting and hiding behind their terms and conditions! Stay away of you don't want to lose money.
We had a great holiday after hiring a camper from this company for three weeks. Excellent customer service and the camper was in immaculate condition. Received our bond back within a few days of returning the camper. We will definitely use you guys again. Highly recommended.
Below reviews are accurate. The car and service were good, but the Bond return is a disgrace. $5000 is not a small amount of money and they will do everything to not return it: miss phone calls, emails, pass onto the next person in accounts. Basically stall and lie. Eventually we got ours back by filing a claim with credit card company so i suggest if you are waiting then do this. If you are thinking about booking then i would negotiate your bond return up front and don't sign up to their terms and conditions. @campabout you should be ashamed of how you manage this part of your business. Bonds are to be held in trust and not used to fund your business. They should be returned as soon as possible, not at the end of the return period (or 3,4,5,6 months later). Disgusting.
We had a booking with this company last March. The vehicle and camper provided were both in immaculate condition. The customer service was excellent. Unfortunately we had to cut our trip short after a week of picking up our camper due to the travel restrictions. This company offered us a credit for the remaining balance of the rental booking instead of forfeiting it which we are very grateful of. Our bond was also returned in full. We would definitely come back to WA when we are allowed to and continue our trip. Highly recommended.
