Absolutely poor service on the reception!!!
Absolutely poor service on the reception!!!
I'm so unhappy from them

Absolutely poor service on the reception!!!
I'm so unhappy from them
Great centre with a variety of classes and passionate professors!
It seems that the South Norwood centre which is where I went in the 2000 s to is no longer operating.
So several years I did a basic computing course here entry and level 1 and they were ok, no problems with those tutors but not many people would need to do those courses these days.
I also did other courses like OCR in Bookkeeping, Accounting and computerised Bookkeeping which also no longer seem to be offered anywhere.
I am not going to name the tutor but I remember the tutor being a middle age individual, rude with no patience whatsoever to me and to a few students, some students may have not had a problem because they had already done courses in Accounting or similar contents before or had acquired work experience somewhere.
After getting some work in the field (small roles) I thought to myself I don t understand what the fuss was all about??? And I paid so much money for courses that will not get you far and can quite easily be learnt online for a fraction of the price without all the aggravation from a frustrated and tired tutor.
In March this year I passed two exams and was advised the result will be emailed in one month. There was no email obviously so I contacted them, they told me to contact the exam centre, so I did. There they told me I should receive an email More
Near impossible to get hold of anyone via telephone. Just rings and rings. Customer service is absolutely appalling. They need to sort it out.
The building is bit old, inside the offices and corridors have very cheap feeling to them which may not help you get inspired if you're planning to study.
Just before my Life In UK test the organizer told us that proof of address need to have full name (first, initial and surname) detail, although I couldn't find this requirement anywhere online or on booking confirmation email (as my gas bill had my surname only). Organizer was waving some printed sheets of paper but could not tell me where to find this info online.
Other than that everything went smoothly and I had no further issues.
Very much enjoying my class here with good facilities and an excellent tutor. Very good value for money.
It was closed despite clear directions from the government to open the learning centres. They don't reply email or call.
I've had two different Spanish teachers over the last four years or so and they've both been excellent. Fun, good pace, and very useful. Of course you get as much as you put in but the resources for home learning were great.
I think the services from the reception area is very appalling to me and the Croydon Clocktower is getting very well and I've got a feeling that it's getting cheaper meaning that it isn't my ideal choice for me to be studying anything apart from me doing my Performing Arts courses on Thursdays afternoons from 12:30-2:30pm.
It is a great Center for learning. Good teachers and excellent customer service
