Buffalo Studios Reviews

They have taken my money and not given me my credits more than once and they never follow up with their customers

Have been trying to contact them through tickets for over a month after being cheated in getting a crown, and 250 credits for first place in a tournament, without any type of response other than an automated one. I want to start a petition to have them removed from the Google playstore, Apple Store, and from Facebook.

I had a valid complaint and submitted a ticket like Bingo Blitz tells you to. That ticket was closed without a reply. I have sent a few more tickets asking for a reply and they were never opened. A simple reply would be sufficient and would make me happy. They do not follow up with their customer complaints. Bad business practices.

This game has taken my money so many times and not given me credits and then there us no number to call so therefore you have to wait days before your problem is addressed. Its considered stealing and you don't even supply extra of anything for the inconvenience. Its sadand rridiculous. Get it together. Playing with people's money is a no no

So, I sent this to Bingo Blitz: "Hard to get items are now almost impossible to get... so..how about having a "Customer Appreciation Weekend" where hard to get items are made easy to get? That way many of us can close rooms and stop feeling frustrated (I just wasted tons of credits trying again for noooo in proposal). AND I, for one, would probably buy credits just to take advantage of having those items accessible. WIn/win! Please think about it... it just gets frustrating - like in proposal - to get waiter after waiter and only seeing the one card you need once in a blue moon...and once you miss it, you know it'll be waiter after waiter after waiter again before you ever get a chance to try for what you need ... "

and this is the reply I got - Did they read my letter at all? You be the judge. I say heck no! It's not even remotely related to what I wrote about! Seriously Buffalo Studios - you need to start caring about your players....

"Thank you for your submission to Customer Support. We have provided a few tips below that may resolve your issue.

Tip

Please refresh/re-launch Bingo Blitz and your item should appear again. If you are using the mobile version of the application, please force close the application or restart your device.

If the item does not appear after refreshing/restarting the app, there was a communication error with the server and the item was not added to your account. Please ask your friend to resend the item.

Tip

There are two issues that may have occurred:

1. You received a notification that you received a gift, and do not see it or you were not able to retrieve from your inbox.

*Two things may have occurred:

- Gifts have a certain expiration time assigned to them. See current expiration times below.

- The gift was sent by your friend but the sending process did not complete. If the gift was sent recently, you can ask your friend / teammate to re-send it to you. It happens that Facebook gets notified about the gift being sent before our system does so if our system does not have a record of it, the gift would not appear in your inbox in the game and it would not leave your friend's inventory. 2. You did NOT receive a notification that your friend sent a collection item to you, but they say they have.

*There are two likely scenarios:

- They may not have actually sent it, or they encountered an error sending it. Ask them to try sending it again.

- In some rare cases, you may encounter an item being sent from a friend after they select your Facebook request for the gift, but you will not see any messaging or notification. Likewise, your friend may not see any messaging, but the gift will be sent directly to your inventory. Please be sure to check your inventory!

Tip

We have limits in place for collecting rewards and gifts in order to keep the game balanced for all players.

Limits are:

-All Free Gifts (Credits, Keys, Power-Ups, Slot spins, and Free Collection Items) = 12 hours, after which are removed from the person's Inbox

-All Invites = 24 hours, after which are removed from the person's Inbox

-Regular Collection Items (not free) = 7 days, after which are removed from the person's Inbox

If you have any additional questions and/or issues after this ticket has been resolved, please submit a new ticket. Be sure to choose the appropriate category, as your questions and/or issues may need more attention. If you have lost paid items or credits you wish to be returned or refunded choose the "Account Issue (real money)" Category and the "Refund request" Sub-category.

Thank you for playing BINGO Blitz!
Buffalo Studios Customer Support

Buffalo Studios Support"

Your support staff is crooks! You've took my money and failed to give me chips I purchased! I've submitted numerous tickets with no reply. But I bet as soon as my attorney calls I get my money back! And they will be calling!

if you do the bingo bash then dont you think its about time you awarded more chips? i mean its not like you pay out in real cash is it, then to charge 32 chips for some bingos means noone can compleat the full bingos, and i, like everyone else knows its fixed as it seams the same players r winning all the time... bad game