Broadway Grooming

Broadway Grooming Review

Reviews 45
4.3
Contact us
Reviews 45
Filters:
Rating
Language
Sort:
Most recent
R
3 years ago

The prices are alright. Though sometimes I will ta...

The prices are alright. Though sometimes I will take my dog in as early as nine and not get a call that she is ready until they are close to close. I don't know if they have forgotten about me or not dialing the right number but it sucks if you have other errands to run.

K
3 years ago

We were travelling from Canada and only staying in...

We were travelling from Canada and only staying in Tucson for a few days but I was able to get a grooming appointment for my Whoodle. She got a great grooming at a very decent price. The staff was very pleasant and professional. I would recommend Broadway Grooming.

S
3 years ago

Such a wonderful place!! At first I wasn't sure wh...

Such a wonderful place!! At first I wasn't sure where I'm taking my dog too so I got there and they said it takes 2-4 hours . We came back 4 hours later to pick up Onyx and my gosh she looked so beautiful. They truly did a wounderful job. Great pricing , great people and wounderful grooming place over all. This is will be my permit grooming place from now on.

A
3 years ago

I'm giving them 2 stars since they managed to get ...

I'm giving them 2 stars since they managed to get us in within a short amount of time, however, the cut they did on our car was terrible. It wasn't even and the hair they didn't trim made the cat look like it was wearing UGG boots. There were uneven spots and bare patches.
We will not be going back. We had to take the cat to another groomer to fix the problem spots.

P
4 years ago

This place used to be good. But something's going ...

This place used to be good. But something's going on with it. I took my dog in to get him groomed he was in there 5 hours without a drink of water. he was completely distressed when I got him home and he went through an entire bowl full of water. They are also told me he'd be done by around 4 but I called and they sounded like they didn't know who he was. Then they told me 6:00. Then at 5:30 they called and said he was done and told me they were going to be closing soon and would I come get him.
Bad business lately. Not the same as it used to be.??? Maybe the owner is going through something. Anyway, just saying.

J
4 years ago

I was just boldly and callously, not to mention il...

I was just boldly and callously, not to mention illegally, DISCRIMINATED AGAINST by this business. As a private business, you have a lot of latitude, and you can deny service for a variety of reasons, but what you may not do is discriminate against a person on the basis of their protected status.

Of course, I cannot say whether this discrimination was motivated by hatred of my gender, or race, or other factors, but one thing was quite clear (and clearly stated) and that's that this business willfully and intentionally discriminated against me on the basis of a protected medical condition. I even asked, "So you are discriminating against me on the basis of a medical condition?" Shame on you! How dare you!?

Needless to say, you've lost my business. Moreover, despite the fact myriad accommodations might have been found, you sought none, nor did you entertain discussion of any. You clearly had no interest in accommodation, your only interest was in simply making me go away. You stand in blatant violation of numerous laws, including the Americans with Disabilities Act. You had no care or respect for me as an individual, you wished only to shoo me away, and you did so publicly, and without regard for my rights, privacy, or feelings. I am a full-grown man and I returned to my car and wept. Shame on you!

You will never earn back my business, as you clearly harbor deep-rooted and evil hatred of your fellow man. But I do sincerely hope you can learn something from this, and perhaps implement policies or procedures, training, and even staffing changes, to ensure that such things never occur again in the future. To that end, I offer you this opportunity to apologize to me. I will be happy to accept a timely and sincere apology that illustrates a desire to change and a plan for implementation. As I mentioned, my motivation at this point is merely to ensure that this doesn't happen to another person in the future; therefore, should a suitable response not be provided, additional action will be taken, up to and including civil complaints and litigation.

Broadway Grooming

Broadway Grooming

4.3