BRILLIANT COMPUTERS Review

Mark was exceptionally helpful and completely trustworthy when he helped me with my late brother's computers. I live in Edinburgh and Mark helped me sort so many things out remotely. He was thoughtful, considerate and understanding - went out his way to help - by even going to collect the computers from a nearby office for me. You can tell he offers a genuine service when he says "I am here to help and you can call me back anytime if you have any other problems". I would wholeheartedly recommend the company. Thank you.

Great service and extremely skilled! Highly recommend!

Mark is exceptional. He goes the extra mile to help his customers.
Kind, professional, trustworthy and dedicated.
His communication is excellent.
Brilliant Computers is highly recommended.

Brilliant stands by their work and gets the job done - quickly!

Mark is awesome, got the data I needed immediately and was a pleasure to work with.

Brilliant Computers has an excellent reputation for quality work at reasonable rates.

I brought my PC laptop to Mark last week because I was having trouble accessing the internet. I contacted him through his website and he immediately got back to me and told me I could swing by and he could finish fixing my computer in a couple of hours. I thought Mark would reinstall a driver or something but he went above and beyond my expectations. It was great service, and I had a nice afternoon knowing my PC was in great hands. I highly recommend Brilliant Computers and their services and will always go back to them, whether it be to help backup my files or remove a virus off my computer. Thank you Brilliant Computers and team!!!!!!

Amazing place, the owner was extremely helpful and helped fix all of my computer issues . Highly recommend!

This is the best computer repair shop in town. The people who work here actually know what they're talking about. Competitive pricing, quick turn around and outstanding customer service. That is what you can expect from Brilliant Computers.

I would like to highly recommend Mr Mark Brilliant who owns his own business. He's extremely knowledgeable in this field & has helped me in several issues related to computers, printers etc. He is reasonable in pricing. Therefore I gave him a 5 Star rating.

I have asked Mark Brilliant a ton of tough technical questions. My former IT guy, Computer Bob, who has retired, was fine, but he usually needed time to research things. AMAZINGLY ENOUGH, MARK BRILLIANT ALWAYS HAS A GREAT ANSWER RIGHT AWAY. More important than his technical skills is that in the short time I know him, I have come to trust the guy.

Great service and advice given. Upgraded a pc and a laptop to Windows 10 within one day. I am a happy camper

Mark came highly recommended to me . He came to my house promptly and fixed a very serious problem I had. He is not only very knowledge, but has the most wonderful personality. I highly would recommend him.

I would highly recommend Brilliant Computers. Mark Brilliant was excellent ! Exceptional service! - trustworthy! He is a true professional who goes way above and beyond . Thank you Mark!

Mark was great. He responded immediately, accessed my computer remotely and didn t stop until he solved the problem and fixed it.

Lou

Mark is not only a talented technician, but one with great integrity. I came in with my computer, which was ten minutes from a total crash. He worked his magic and managed to save all my important and non backed up (my bad) documents and files. He worked for many, many hours and was fair and reasonable with his charge. I couldn't recommend this gentleman more.

I am so grateful to Mark ,because he helped me a lot and not only resolved problem with my tablet but also met me on Sunday late evening hours. Very great professional and kind person! Recommending a lot !

Best move I made was finding Mark. After going back and forth several times with other "techs" and exhausting all other options to fix my problem,
Mark was able to permanently fix it in minutes! Rating: WIZARD

Great customer service! Always a pleasure working with them. Timely, accurate, responsive and gives great attention to detail. Whenever I need help they are there for me! I recommend them highly.

Exceptional service and knowledge! I have been dealing with Mark at Brilliant computers for about 13 years...both on a corporate level and for my home PC needs. He always goes above and beyond, does not oversell, and cuts through the nonsense in the TECH world. Highly recommend! Thanks you for ALWAYS being there when needed!

I would tell you that I had an immediate computer issue that would have left my business disabled during a major business week.

Mark at Brilliant Computers treated my case like it was his own business and computer system down. Not only did he race to recover my business computer and system. Mark made other fixes that have made my business day and processes 100X faster.
I would not walk to Billiant computer solutions, I would run!! By the way I was a 1st time recommended customer. I believe Brilliant Computers treats everyone with a big level of priority. I am very grateful for the urgency Brilliant Computers showed to my company. Thanks Mark

Quality of service was superior, and I have high standards. Exceptional support. Wish all companies gave this type of honest service and support.

I HIGHLY recommend Brilliant Computers for all your business and personal computer IT issues. I have been using Mark for his computer services at my office ( 16 computers + server) for over 15 years. He is very responsive when you call him with an issue and is quite knowledgable and efficient about fixing the problem. I just had to remove a computer from my office to my home and had what seemed like a major hardware issue... I was very concerned about potential data loss... he got the computer repaired quickly with no loss of data. Can't go wrong with Mark if you have any computer issues at home or the office.

Brilliant Computers has been my goto IT place for over ten years, Always prompt. Always gets things done right the first time. Always professional. And I love the remote service. I recommend it to all my friends and family and can't say enough good things about it!

Brought in my laptop thinking all was lost. Mark sat with me and troubleshot it nine ways to Sunday to see if he could get it to boot properly. After trying everything under the sun, I had to leave it behind. Not only was he able to repair the laptop (it had an OS issue) he saved everything from my drive, made the laptop 10x faster and had the quickest turnaround time ever. Professional, courteous, fast and super fair. Don't waste your time anywhere else. I know I won't.

Mark is a computer genius. Very professional, competent, knowledgeable, patient, and a true pleasure to work with.
He upgraded and updated my computer with no problems.
I am extremely grateful.

they are fabulous. Immediate response and always fixes the problem

Mark is very professional and always willing to help. His customer service is excellent. He helped me to check my computer problem without charging anything. I'm very grateful.

I used Mark to do some work on my laptop. I had him install a better, faster and more up-to-date hard drive. He went above and beyond what I expected. He welcomed me to bring my laptop in to his office right after we spoke which was at 5pm; even though he was traveling across the country the next day. He had my computer ready to be picked up the next morning! He also cleaned out a lot of 'junk' data and files for me. I would recommend Mark and Brilliant Computers without hesitation; and I will continue to use his services! Thank you Mark!

Mark was right on my concern and had my system up and running..in a very short amount of time Very customer friendly, reasonable and very experienced

Awesome company! They're professional and awesome. Mark consistently goes above and beyond and provides exceptional customer service.

Thank you mark for upgrading my HP computer. It was outdated, and I was going to have to replace it. The specs I wanted cost a lot of money. On a whim, I looked on google for a company that rebuilds computers and found Brilliant Computers. They upgraded everything for less than half of what buying a new one with those specs would have been, and protected it with the latest security software. I am very pleased, and would use them again.

Excellent service! Personable! Mark made it look quick and easy!

What would I have done without Brilliant Computers? Probably buy another computer. Thank god, I found a 5 star review online.

I had a windows 7 and couldn't get my mouse to work, and I tried everything; even bought windows 7 repair cd and ps2 mouse and keyboard, tried using a cd to install drivers but still nothing. Turns out Windows 7 doesn't recognize and can't update on it's own because it's so outdated. As soon as I walked in, Mark looked at me and was like "what are u doing with a windows 7 lol". Very personable, and funny, and he got the job done within the hour (since you have to wait for the uploads) and it was super easy. Chill dude, got to talking and having a good time while we waited and I couldn't be happier with the service.

My advice: Don't do what I did and wait, trying to be a hero and figure it out on your own. Have a professional take a look at it, it'll save you SO MUCH TIME and money from buying all this other stuff that just won't fix the problem.

:D