Brighton Nissan Review

Had a very smooth experience dealing with Nissan Brighton. They were helpful in all respects. i would love to deal with them again.

I bought my Nissan Qashqai from salesperson Luky at Brighton Nissan .
Very happy with all the sales process
very easy and straight forward
Got good deals for the Qashqai
Luky go through all the features in my new car, step by step when i picked up my car.
I will happy to recommend Brighton Nissan and Luky to my family and friends if they are looking to buy new car.

Extremely expensive, save yourself a fortune and go to a local mechanic who will use the same parts but for far less.

Great customer service from Luky and team. All purchase process were really enjoyable and fantastic.

Strongly recommend a visit to this Nissan dealership. The sales person Luky was really supportive. He gave me fantastic service and deal.

Racist behaviour of a staff member. Car delivered with tank almost empty. Adblue tank almost empty. 2 weeks gone, still waiting for Registration papers

Friendly, positive & knowledgeable staff who actually took the time to listen what my needs were in a vehicle

I am in love with my Nissan Qashqai! The team at Brighton Nissan were amazing! The idea of purchasing a new car was both very exciting and nerve wracking. My nerves were settled when I met the great team at Brighton Nissan Jimmy and Louise were super helpful and answered any questions I had. Jimmy made the experience of purchasing a car so much more enjoyable and super easy and by far the best customer service I have received.
Anotonio from the finance team also was super helpful with my financing needs. I didn't experience any issues and this was a super smooth process.

Would recommend Brighton Nissan to anyone wanting to purchase a car. The team are amazing and super helpful.

Excellent service. Even a better car. Thank you Vicki.

Most unpleasant experience I have had with a Service department in Nissan
Lack off technical knowledge and lack of courtesy and good manners.
They are not interested on providing a good Service to their customers
I am referring to Service department at Brighton Nissan, 931 Nepean Hwy, Bentleigh VIC 3204

Lee and the team at Nissan was very nice to deal with. They were very helpful and friendly. Amazing cx service. Great quality secondhand car. Great price! :)

Was charged $400 to fix flashing airbag light ,only to find out it was a reset which most workshops and auto elecs charge about $100. Then 5 weeks later the airbag light comes back on and I'm told I will be charged again to fix the same problem

Brighton Nissan highly recommend Nissan dealership. Jimmy Noulas and Pedro Pinto have been helpful, friendly and professional at the same time. Bought a brand new Nissan Pathfinder N-Trek from Jimmy he was great, informative, friendly, kept me up to date throughout the process, was able to pick the car up within a Week.

Good luck guys!

Thanks Lee for helping us with a good deal on a new X-TRAIL, we love it. Your friendly and happy nature made you easy to deal with and felt more like a friend than a sales person. Thanks again for taking care of us.

Recently purchased a Nissan xtrail st-l from Brighton Nissan. Sevice, communication and price was exceptional. Thanks to Hamdy and the Brighton Nissan team. A great experience.

A big thank you to Ravi and Jimmy for helping us getting us a great deal with QASQAI -ST-L . We are immensely satisfied with the service provided by Nissan Brighton. I would recommend everyone to visit them if you are wishing to have a great deal.

Extremely poor customer service once they have received the money for the car and the perfect feedback that they are after. still owe me a voucher have followed up 3-4 times they don't bother calling back or following up.

Update - 2 months later still haven't received anything. Not sure where the claim that i have received a voucher is coming from. Sick and tired of chasing up and hearing lies

Very good service from the team, received my car earlier than expected and everything worked out great. Thanks to Lee, Hamdy and Luky.

Just to let you know, Vicki hasn't called me at all to talk about my review which is one of the reasons I gave a low review in the first place. The other reasons were not because of your low trade-in offer but because, like you, no-one was professional enough to introduce themselves or even see if I wanted to go ahead with a trade-in. I thought you did car deals... I was wrong!!

If you are looking for good deal on your next car give Hemant at Brighton Nissan a chance, he will listen to your requirements and will give you a very competitive deal, the process of receiving our new X Trail was a pleasant experience, he took photos and gave a run down on the car and even connected my phone to the car s Bluetooth, thanks Hemant.

Worst experience. Bunch of incompetent crooks in Service Department. Avoid at all cost. Take your car to Ferntree Gully Nissan instead

great service

Luky was awesome to deal with helped make the process smooth and easy. leaving a happy customer with a new car for christmas.

Luky was good at keeping me informed about the progress of delivery of new X-trail.

My wife and I just purchased a car and the overall experience was amazing thanks to Luky. It was a smooth and straightforward process, even though we went there without an appointment. Friendly staff and great communication, many thanks to Niraj and Ravi as well.

Just struck them on a bad day in the service department. Apology extended all is well.

My partner and I bought a Nissan Qashqai through the dealership and we had a great experience from the first interaction with the staff to the moment we picked up our new car in the time we expected. The customer service from Pedro (who sold us the car) and the rest of the team was fantastic. All conversations were honest and positive and we never felt like we were being pushed into anything which made us want to deal with Nissan Brighton even more! Also very impressed with the quality of the car for the price.

Just bought an X-Trail through these guys. Had it home a week now and we love it. The car is great. So happy with the service we received from the team. Highly recommend

Just bought a new Qashqai if you are looking for a new car see Hemant he is really helpful and knowledgeable. Great customer service.

Absolutely awesome, Chris Wood and everyone at LDV mentone were awesome and very helpful. Will fully recommend the team from mentone, thanks again guys

Very good experience buying my new car from Brighton Nissan. Lee is a professional and friendly salesman who was great throughout the process. Would recommend people visit the dealership when thinking about buying a new vehicle.

Really good and respectful and helpful sale team there and really worth 5 star.
But I saw the worth financial person and unprofessional accountant there which didn t even know what he were talking about.

Just one line hassle free buying process and amazing sales team specially jimmy and Niraj who help me to buy my new Ute . Thanks guys keep up the good work

Best customer service ever I had with Brighton Nissan compare other dearship..all the works goes very smooths..ray is one side to find the good car and Antonia is always there to give you the car key..recommends family and friends...

Constantly lied to, from the moment I bought the car to servicing. I'll never have any dealings with this car dealers again and urge anyone else to think twice about using them also. Complete bunch of incompetent crooks.

Great experience with Chris and Lee buying a used car from here, very friendly service and gave us a great price on the car. Even stayed back after hours to work out the figures! Couldn t be happier.

Great to deal with, just purchased the Xtrail and absolutely love it. Hemant is a gentleman, great to deal with and honest. Thanks again to the whole team at Brighton Nissan.

Luky is one of finest sales person in Nissan brighton. Highly recommended in brighton Nissan

could not be happier with the service i got from these guys and gals
very knowledge with the Nissan brand answered all my questions and more
would recommend them to my friends

Wow i have given you guys so many chances..maybe its me being so trusting or Just stupid...dont trust their mechanics please as youll be ripped off...had my car serviced at various nissan dealers, each time being told very different things but a typical theme has been being charged over 1000$ each service but them actually not fixing major problems and not even letting me know what is going on until i ring them! Or even just at pick up of vehicle..a minor example is a rear water jet requiring fixing and i specifically asked re prior to service- 1)not told until i picked up, it hadnt been done, and oh that would cost like 200$ but we didnt bother to call you despite me asking re updates, prices. 2) not informing me that major work on the vehicle needed to be done, again only to find out when i came to pick the bloody thing up. 3) 2 different nissen centres picked up 2 different major issues, which i couldnt afford to get fixed as it was like 4grand to fix the air con- only to be told by a different nissen service- centre "there is nothing wrong with your air con".. please run the other way...i have given nissen various chances to redeem themselves but have Always been extremely Unsatisfied with 1) their Horrendous customer service/call backs 2) dodgy mechanical diagnosis and lastly 3) they shocking Exorbitant Prices for everything... Never again a nissen as the service aftercare is abysmal..additionally i have asked nissen brighton numerous times to be taken off their system and letters and i continue to get phone calls and letters for a service. No option to give zero stars as thats what i would give this business...youd think brighton would be better but think again

Staff are very friendly. They are also accommodating. I always get my car serviced here and nothing is a problem. They are very willing to help out and meet my needs. Great customer service.

Hemant Sharma was very helpful and highly professional with a personal touch. We didn t do the deal but A+++ for the experience and service.

Get my car serviced here and its always given back fresh and clean, also give you a loan car at no charge which is awesome.

10/10 for Hemant sharma. Best service. Would recrecomend to purchase Nissan cars from Brighton

I was really pleased with my new Qashqai, dealing with Nissan in Brighton was smooth and I'm really happy with my new car

Great sales and service team. Very friendly and helpful. Always deliver what s promised. Highly recommended.

I bought a nissan warrior from Brighton motors and the staff who I dealt with were very professional, friendly and made me feel very welcome. Special consideration to jimmy and antonio who's service was100% . Always received my call backs and text messages. Quick ,efficient and reliable . I'll give Brighton motors a 10/10

A1 service with a top notch group of employees their second to none

I couldn't have been happier with the friendly and helpful service I received from the team at Brighton Nissan when I purchased my new Nissan Patrol. I would thoroughly recommend anyone seeking to by a new or used car to go see this professional team of people. 5 STARS!!

William D

I purchased my new Infiniti Q60 red sport only a couple of months ago and I can say that it is a hoot to drive. Brighton Nissan/Infiniti were a pleasure to do business with. Great salesman at Infiniti that was easy to deal with. I was treated graciously and looked after promptly. Infiniti cars are worth a look. They are up there with other luxury cars, just not heard of so much. AAA to Brigjton Nissan/Infiniti. George Infanti, Greenvale, Melbourne

Friendly staff, very helpful & service cost was as quoted. Bit disappointed didn't get my car washed as they usually do!

THE BEST DEALER and THE BEST PRICE!
Absolutely brilliant service, will recommondate to all my families and friends.

Updated as I just had my car serviced and as always friendly, efficient, well priced and exemplary service. We promise to take Frankie the puppy round for the next service but we do want him bank...

I visited Brighton Nissan last Friday afternoon with the intention of assisting my father purchase a new Nissan Patrol. Upon entering the showroom, we noticed all the sales assistants were in their offices on their phones (not taking calls - physically on their iphones) We took it upon ourselves to inspect the white Nissan Patrol on the showroom floor after no one approached us to only have a salesman briskly tell us we couldn't look at this car as it had been sold (no sold sticker or indication this vehicle wasn't for display) - he then made no attempt to help us, ask us if we were interested in this make of vehicle or even offer a brochure (I asked the receptionist if there were any brochures on the Nissan Patrol and she said she didn't think so.....) We then went outside to look at the Silver Patrol (32 degrees outside) where we spent approx 10 minutes inspecting it whilst the salesman watched from inside the showroom, once again, no attempt to assist us. After having enough of this horrible service, we jumped in our car, drove to Waverly Nissan and received absolutely amazing service and purchased a brand new Nissan Patrol on the same day. Due to Brighton Nissan's sub standard service we were happy to drive to a dealership approx 40 minutes from our house to make a purchase that could have well gone to this dealership if they had provided some form of service... Would not recommend this dealership in any way, shape or form.

Highly recommend to contact with Mr. Luckey and Mr. Lee. Mr. Luckey was so nice to us; very patience to follow up with all sorts of difficult questions. Moreover, we got a very good deal with his helps in the end.

A big thanks to Hemant and the team at Brighton Nissan. We really appreciated Hemant's very professional, prompt and friendly service. We would happily recommend Brighton Nissan to others.

Bought my first ever car off Hemant, he made the whole experience straight forward and simple. Had some minor issues with the car but the guys worked hard to fix everything for me. Would definitely recommend to anyone looking for a new car!

Went for the service of my Nissan. Michael assisted me and called later to mentioned front and rear wiper failed water test and not Nissan genuine and rear tyre had some issue and a little other details as well. Few parts weren t available so they made arrangements to call for it and replaced the following week.
In short, they were extremely professional and know the very detail you would want in a Nissan genuine service center. Will definitely recommend

Awesome new Pathfinder and awesome staff to assist in everything you need .
My family very happy and we all very much appreciate the service we got.
Would definitely buy another car from them.
A really good vibe from this dealership.
5stars all the way.

Hemant was really great, if u looking to buy Nissan with a good deal, I highly recommend a call to him.

Just purchased a new vehicle from Nissan Brighton, Luky was great help and everything was extremely smooth. Car was ready before expected and finance through Niraj was breeze. Highly recommended.

Thank you Brighton Nissan team for making my new vehicle purchase a great experience.

Luky was very friendly and welcoming. He made our children feel very special and involved in the process of buying a new car.

had to buy something else as they would not give me their best price over the phone

Professional and helpful staff. Bought a car from them, one of the easiest and smoothest transactions ever.

Bought a car that I thought would have been properly inspected by Brighton Nissan and their respectable mechanics.
Didn't even own the car for 24 hours and its been through a mechanic. A small crack in the fuel lines led to a strong essence of fuel into the cabin, the head gasket wasn't properly checked and repaired - it was only washed and was leaking.
The mechanics even said, and I quote "How did this even pass a rwc inspection, and let alone the car would've caught on fire. The hose leak is not road worthy."
Very upset at the fact about this, as I would say again, Brighton Nissan and their respective mechanics should check everything, prior to the car being picked up by the buyer. The buyer should be happy and not worry about any other mechanical costs, but in my case, this wasn't.

Big thanks to Lachan and Hamdy for sorting out purchase of our new car very professional honest blokes went above and beyond to sort out finance for us would highly recommend no pressure sales tactics let us take various models for test drive by ourself To compare very knowledgable of all features and differences between models overall great experiance thanks brighton Nissan Mentone

Just been to get my Nissan Dualis serviced and was very pleased with the prompt service. No fuse in and out and on my way fantastic for my busy schedule great work to the staff .

There is a famous saying
If you wanna go for a war buy Toyota, but if you want to come back home safely from the same war buy Nissan. The team at Brighton Nissan are Amazing. Picked up my new Nissan Quasqai STL 2020 from these guys. I dealt with some really professional and friendly people. The price quoted by Niraj Mundhara( Group bussiness manager) was undoubtedly the best price in Victoria ( I can say that after checking all the showrooms, right from werribee to Geelong) a huge difference of 3000$, and the best part their cutomer follow through by Sales executice Jimmy Noulas is awesome. It's lovely to deal with a knowledgeable person like him.
Highly recommended, if you want your dream to come true, contact Jimmy and Niraj.
Thank you Brighton Nissan, specially Niraj and Jimmy
Regards
Aditya Divkar

Terrible experience from the beginning. Do yourself a favour and go somewhere else for your service. Car was taken away for a repair under warranty, I was not informed that this was going to happen, no calls or updates were given so I decided to go down to the dealership myself. I explained I need my car for work and asked about a loan vehicle, I was told I m not entitled to one and to deal with it . 8 days later after loosing hundreds of dollars worth of work I finally picked up my car, all I was offered was a 10% discount, absolute joke of a dealership.

Bought a Y62 (which I love) off these guys. My wife did all the dealings as it is her car, my only stipulation was around Sat Nav updates (as I was ripped off from our last manufacturer).

They indicated that updates were "free for life". First service and it was "that'll be $580 for three updates pls".

Discussed with the manager and he essentially called me a liar and said that they would never say that.

For that reason alone - these charlatans will never see another cent from me.

I'll drive the extra 45min to Burwoord thanks!!

First time Nissan owner, 3 Brighton Nissan Service Centre visits, 3 fails.
2015 Visit 1 - 1k service. Minor thing, said they would order in the part & call me when it's in. Call never came. Let it go.
2016 Visit 2 - 12 month service. Went to pick up vehicle at the end of the day, unfortunately they forgot they had my car and didn't service it.
2017 Visit 3 (Today) - 24 month service. Booked in a couple of weeks in advance with a loan car. Drop off the vehicle at 8am as scheduled, rep says they have it noted on my work order form that I require a loan car, however they have over committed themselves for the day and can't give me one. So I have no choice but to leave.
These guys are completely incompetent, & a complete waste of your time.
Do not bother! I will never go a Nissan again!

OK, Best experience dealing with George from used cars lot. What a great guy...

Absolutely enjoyed dealing with him. Left me alone to check the cars, let me make my mind without pushing me into buying anything and extremely friendly. Before going there, I was on my guard as I expected to be insulted and treated like an idiot but it was completely opposite. Sadly I cannot say the same thing about the rest of them but George is such a amazing gentlemen that made the process so much easier.

Within 10 min, I decided to buy my dream car from him. He followed with me going through completing the paper work so it made the whole process so much easier.

My recommendation, don't buy a new car from this place, buy a used one so you deal with him and feel so much happier about your purchase..

Thanks heaps mate.

Really pleased with the service I received from Lucky and Antonio at Nissan Brighton. I found them to be very helpful and provided an efficient and friendly service. Would highly recommend to others.

Great service and friendly and helpful staff. I love my new car!

This dealership is exceptional friendly staff.great selection of used cars at very affordable prices and so well presented. If your looking for a used vehicle great condition great price look no further than brighton nissan

After the experience here I am defiantly sticking with Mazda. Unhelpful and arrogant.

Just piicked up our new nissan and could not be anymore grateful.The experience was easy and even made enjoyable by the team at Brighton Nissan and would recommend them above all others.Thanks again and will see you for servicing.

Everyone was very helpful when I bought my Nissan Xtrail 2016 7-seater (to Lee, Jessica, and Antonio). Very professional. Very friendly too.

Understandably any dealership will think about its bottom line, but I was able to grab a great deal and very low rate on my loan. Do your research before you bargain, these guys are very reasonable.

Happy client. Thanks Nissan Brighton.

we had a best experience with Nissan Brighton. our sales representative Luki was the best. He helped us through the whole process and his customer service was awesome. I will highly recommend to go contact him for any products.

Rod Aducci was a pleasure to deal with. He was direct and knowledgeable without being pushy. He has gone out of his way to help us. We appreciate the extra information about insurance which resulted in a better premium for us with lots of savings. We highly recommend Brighton Nissan especially Rod Aducci.

Perfect place to buy your car . Very friendly staff and good deals . Thanks to Luky and David for all your assistance.