Timothy Foster

Review of Brighton Nissan

I visited Brighton Nissan last Friday afternoon wi...

I visited Brighton Nissan last Friday afternoon with the intention of assisting my father purchase a new Nissan Patrol. Upon entering the showroom, we noticed all the sales assistants were in their offices on their phones (not taking calls - physically on their iphones) We took it upon ourselves to inspect the white Nissan Patrol on the showroom floor after no one approached us to only have a salesman briskly tell us we couldn't look at this car as it had been sold (no sold sticker or indication this vehicle wasn't for display) - he then made no attempt to help us, ask us if we were interested in this make of vehicle or even offer a brochure (I asked the receptionist if there were any brochures on the Nissan Patrol and she said she didn't think so.....) We then went outside to look at the Silver Patrol (32 degrees outside) where we spent approx 10 minutes inspecting it whilst the salesman watched from inside the showroom, once again, no attempt to assist us. After having enough of this horrible service, we jumped in our car, drove to Waverly Nissan and received absolutely amazing service and purchased a brand new Nissan Patrol on the same day. Due to Brighton Nissan's sub standard service we were happy to drive to a dealership approx 40 minutes from our house to make a purchase that could have well gone to this dealership if they had provided some form of service... Would not recommend this dealership in any way, shape or form.