The repair service is excellent. With my Braun shaver, the silver coating on the case had chipped off. During the technical examination by Mann & Coptic it was ascertained that the electric motor did not work properly anymore. Thus, during the repair both the housing and the engine were replaced within 24 hours. Thanks for this great service!
What reviewers say about Braun
What does Braun do?
Braun offers a wide selection of hair removal products for men and women, including efficient shavers and epilation devices designed for precision and gentleness.
Are there any complaints about Braun?
The critical reviewer wrote that a Braun baby thermometer was 45% more expensive than the average internet price.
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Friendly, competent and great service. Absolutely recommend.
Nice phone contact, very fast repair service. It is not better. Top
Repair within 1 hour, not referred to new purchase . Super nice, great service. If a new purchase is necessary, then only there .
Am thrilled! Very friendly staff, very quick processing of a repair (1 day). Thanks a lot!
Good advice. Counterweight to the online shop's and chains. Support!
These are still professionals who are knowledgeable.
Nice shop & friendly staff - however the Braun baby thermometer I bought yesterday was 45% more expensive than the average Internet price... Let's hope they survive for some more years...
Great service, very friendly and competent staff. Such a customer service is very rare ******
very competent and super friendly, unfortunately no longer a matter of course these days - plus fast and fair prices, highly recommended
I went to fix a used brown razor but I didn't get a new one. Respond kindly without annoyance. Seems like there's only one in Frankfurt
Great customer service experience! The Mann & Kopitsch company called me two days after the device had been sent in and obtained a refund for the device directly from Braun outside of the warranty. So I get a completely new and current device! That's what I call customer orientation!
Schnuggelisches store, in which I was very friendly served and even for an age-old shaver found accessories.
Great service. Quick replacement of the defective device without long waiting times. Competent employee. Top!
The repair service at Braun customer service man & Coptic in Frankfurt is really good and also the customer service itself shows itself from its best side.
Had a problem with my ladies razor. Help was straightforward and super fast. Very nice, top service.
Very friendly service, fast and expert repair. The salesman in another store claimed that repairing my razor would not be worthwhile, but repaired quickly and cheaply. Again any time!
Great service and very friendly and helpful staff. The Braun shaver was repaired within a few minutes at a fair price. I call that sustainability. But now I'm going to buy all Braun devices there!
Customer there for many years. Exemplary in customer service with always good offers
Great service, where is there still today !!! Called, problem portrayed, driven away, problem solved and the whole team professional, friendly, uncomplicated and nice. Congratulations to 15 years customer service. Keep it up, I'll recommend you anytime !!!!
A business that is rightly allowed to call a specialist shop. Competent, extremely courteous and friendly staff, top advice and service. Would there be 6 stars to the rating: immediately! and earned.
Extremely fast service. A faulty device sent by post on Thursday was repaired and returned so that I had the shaver back on Saturday.
Great and uncomplicated service! The staff has high competence. 5 stars completely satisfied!
Good and friendly service. Had brought my Braun shaver as a warranty case for repair over. Two days later, I had him sent back by mail.
Very nice phone contact, quick repair service, uncomplicated, great
First choice in Frankfurt, when it comes to shaving and Braun products. Super competent, friendly and courteous customer service, best prices !!! Razors in Frankfurt only here !!!
Good advice, excellent service. The best address for the Braun brand products for a long time.
Very good service, very friendly and you certainly get original goods and no Amazon scrap.
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About Braun
Braun bietet eine große Auswahl an Produkten zur Haarentfernung für Männer und Frauen. Entdecken Sie die effizienten Rasierer und Epiliergeräte von Braun für maximale Präzision und Sanftheit. Mehr erfahren!
Braun is a leading brand that offers a wide range of hair removal products for both men and women. With its innovative technology and commitment to quality, Braun has become a trusted name in the industry.
One of the key features that sets Braun apart from other brands is its focus on precision and gentleness. Whether you're looking for a razor or an epilator, Braun's products are designed to provide maximum efficiency while minimizing discomfort.
For men, Braun offers a variety of electric shavers that are perfect for achieving a close, smooth shave. These shavers feature advanced technology such as flexible cutting elements and micro-combs that help capture more hair with each stroke. Additionally, many models come with features like waterproofing and long battery life, making them ideal for use in the shower or on-the-go.
Women can also benefit from Braun's line of epilators, which use advanced tweezing technology to remove hair at the root. This results in longer-lasting smoothness compared to traditional shaving methods. Many models also come with additional attachments such as massage rollers or exfoliating brushes to help soothe skin during the hair removal process.
In addition to razors and epilators, Braun also offers other grooming products such as trimmers and stylers for both men and women. These tools are designed to help you achieve your desired look with ease.
Overall, if you're looking for high-quality hair removal products that deliver precision and gentleness in equal measure, look no further than Braun. With its extensive range of options tailored specifically towards both genders' needs - there's something here for everyone!
- Website
- braun.de