Boulanger Reviews

Advised / seller and quality after-sales service! To recommend.

The staff is absolutely not well trained, they provide you with incorrect information ... Otherwise very nice store

Come for the repair of a smartphone screen. Quick reception, responsive technician and pedagogue, price a little high, but nickel result and quick intervention (15 minutes in all).

The seller advises well and does not try to sell at all prices.

Help with choice, quality, several brands available.

Very good when you know what you want. The sellers are good if you know it. A benchmark store even if that of Englos seems larger

Very large store. Speed of service because we spoke to THE person who knew the department.

price not displayed and misleading. no staff apologies.

The salesmen talk quietly together (5) you ask for advice, we come heavy foot .. and if the product does not suit you or its price we turn around without a word ..... do another job if it does not you are not happy

Modern store with lots of choice and often interesting specials!

There is choice, very nice makeover! Even though I'm nostalgic for the old ...

Friendly welcome and the super adviser aware of his products, in this case ovens. Although he is in a wheelchair he did not hesitate to advise us well done!

No sellers' attention - easier to order over the internet.

Congratulations to the Boulanger security service,
One morning having the project to buy a printer, I go to this shop Boulanger Villeneuve d'Ascq. I look at the proposed models and wait for a seller. Another customer asks someone in the store to put ink cartridges on a vendor. Because he had the same need of purchase. She goes to look for him. A few minutes pass. I decide to come back another time, my job forced me to shorten my patience. At the exit of the store, a man emerges not to say "leaps" from a discreet door and orders me to open my purse where I place my personal belongings, means of payment, identity papers , keys, etc. He methodically inspected the four of the five pockets of my bag. My conclusion, Baker's security staff is more alive than the sales department.

Full
Good service

Sometimes a bit pricey, correct choice, nice sellers but hard to find.

Quite bad service. I tried to exchange the product (within 10 days of purchase), but the staff did everything to not return the product. In the end, they refused. Pay close attention to the promises of this store.

Very nice store. A large choice of products and a top and smiling team

Shameful! Announce the availability of products to move the pigeon to announce that it is false in fact ...

The sellers are very pleasant compared to those of small forest who are there to make the figure.

Good store. Even if the staff is not very available.

I'm working on it so I know what I'm talking about, shark spirit, every week we get back the straps for the figure and guarantee.

Nice store, I was well received at the after-sales service and a salesperson came naturally to advise me and did so politely and brilliantly. I recommend !

Magazin very clear and a guarantee of 5 years very effective 2 days of the end of warranty microwave hs non repairable refunded the purchase price

Great welcome and good advice from sellers smiles make the difference I appreciate

Too much time wasted a lot of con is not necessarily fine.

Quite a few product references in all areas, but the sellers are very on the lookout for their margins. If you want advice on a cheap product you will crash in front of a 4k TV then tell the seller that you want information about your little product first ... before you forget. A yes they also sell warranty extensions and also payment cards if you had not seen it.

Nice store with lots of choices and decent prices. Very pleasant staff, however, the after-sales service is the same as everywhere. You have to raise your tone if you want to succeed ...

Many empty surfaces compared to shelving. Implantation that did not seduce me and did not make me want to buy.

Good reception but the prices are sometimes excessive.

This is the slogan of another store, but it fits well: at Boulanger there is everything you need.
Cashier smiling and friendly.

Super store. The renovation is a real success. Many original products, colors and a beautiful kitchen area.

Excellent welcome, the seller was able to advise me to buy my computer, I thank him for his patience, his professionalism and his advice

<s> MANAGEMENT OF STOCKS VERY COMPLICATED BUT HAPPELY FRIENDLY WELCOME AND FINALLY FAVORABLE CONCLUSION

Sellers at the top, smiling, listening and available. Frankly you will tell me that it is their job and that it is normal but nowadays it is not often the case. In addition we can see all more and with many choices of different ranges for all budgets. I will go back and the kids too.

The products are the same as elsewhere but the service is not great, I choose to prefer still darty.

As usual (very good), I bought an Apple Watch 3 good presentation of the product.

I like this store but the lack of stock item is defected.
I wanted a fondue Tefal on the internet, it is written from stock against zero on the spot. So disappointed.

I loved not the place but the seller. Vincent is very familiar with the products he sells, something rare these days. He knew how to answer technical questions like a Pro. Congratulations.

Clean and organized store! Friendly staff and good advice. Never been disappointed by their advice and their products unlike other brands!

Very high tech store. Good choices for computers and smartphones. Pleasant staff ready to help whenever needed.
You'll find refrigerators, vacuum cleaners, electric razors, hover boards etc.

Very nice well organized store. Sellers smiling, readily available and always good advice!

Difficult to be advised when ubiquitous vendors flee at your approach

A shocking welcome limits they are annoyed to see customers because they break their feet by asking them just a little information a team of broken arms

For all your requests, ask for Benoit! It was with great pleasure that I bought a printer today. Thank you for the wise advice and availability. I hope we'll see each other soon. I will not hesitate to come back to you for my next purchase. thank you so much

A very great satisfaction to have been in this store! I was a consultant by Louis, who is not a salesman. He was ultra professional and therefore hyper commercial! I wanted a new phone with some criteria like a good quality photo ... he was very good advice, he also has a good knowledge of the products by having offered me several ranges. We see that he knows technology, photography ...
I highly recommend this store and especially this person. Really not disappointed with what he sold me!

Very bad experience in this store !!
Buy an essential TV B 159 early August for the birthday of my daughter !!
Unfortunately she could only enjoy 15 days because defective.
So RDV at SAV, for an exchange, I exceeded the deadline of 15 days, no luck for me the TV breaks down after 3 weeks.
I say nothing, the tv leaves in sav for 15 days min ...
Today, Friday the 13th I receive an SMS: "your service return is dipo".
I say to myself Super my daughter will be able to finally enjoy his connected TV.
AND NONN, no fault detected, we return your TV and everything is fine!
Back at home I try again and PAF after 2 minutes, the same problems as initially.
I go back to the SAV very unhappy for a TV that has 1 month and especially to have the impression that the SAV has strictly nothing done on my product!
I then ask for a credit to buy another model.
I am categorically refused and recreated a SAV file ...
I have to wait another 15 days hopefully with no action on the TV.
It's simply HONTEUX to have no sense of customer service, you are selling products and the service does not follow.
I will never buy bakery and believe me I will make you bad pub !!
I'm waiting for a TV today that may never be repaired, but it's normal!
On those, good day to all and run away from this store!

Speed, responsiveness and perfect staff. Nothing to say. Never disappointed.

There are many things and at all prices. I recommend

Department store, but sometimes you have to call to check the stock before moving for nothing.

Beautiful store, staff very friendly and helpful. Nice to meet you!