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Can't Get Off Their Call List

They call our business at up to 6 times per week. We have asked them to take us off their list. They have not.
Wasting our time and theirs with the calls.

Terrible Customer Service

Terrible customer service and nonexistent communication. Contacted them multiple times to get information about ERC Credit. Finally got a return email from Phillip saying Tara
would contact me. After waiting several days I emailed Tara requesting information. She finally got back to me requesting basic information and sent a link to schedule an appointment. Received confirmation of 8:15am call day before apppointment, email at 6:15am day of appointment with links to review documents to prepare for call, and text from Tara at 7:45am stating she would call in 30 minutes and to please review her email to prepare.
8:42am No phone call, no communication. Sent Tara & Phillip email to please advise.
9:03am No communication. Emailed Tara & Phillip requsting they let me know if we are having a call or not.
9:08am Called Bottom Line Concepts and was connected to Tara's voice mail. Left message requesting return call.
9:12am Received email from Tara saying "must have been a glitch in the system."She didn't have a call scheduled on her calendar for me this morning. Regardless, being I only had three employees this is not a project they are able to take on."
I first contacted these people on March 9, 2023. If they were unwilling to help someone could have said this then. They have wasted two months of my valuable time and couldn't care less. Obviously the words "Customer Service" are things you find in a dictionary and mean nothing to them unless you are a high dollar client. Wouldn't recommend them to work on a dog house.

I have known CEO, Josh Fox, and the Bottom Line Co...

I have known CEO, Josh Fox, and the Bottom Line Concepts team for many years. They have a passion for their business and serving their clients. I have attended their BLC producers programs in NYC and have seen first hand the high level in which they operate.

I have been working with Bottom Line Concepts for ...

I have been working with Bottom Line Concepts for the past few years executing cost saving and recovery opportunities. On their behalf, I would like to say that it's a pleasure to work with an organization that delivers positive results above and beyond what is promised. The ease of execution just supports sharing all applicable opportunities with them for their review and possible monetary improvement. Tremendous thanks to their CEO Josh Fox and the rest of the BLC team.

Recently worked with Bottom Line Concepts on a pit...

Recently worked with Bottom Line Concepts on a pitch to our company about saving us money without costing us anything. It turned out to be a huge mess and then causing problems all over with our long standing partners. Initially spoke to Josh, the CEO, who kept telling us about all the companies he has saved money. But when I reached out to some of the companies he mentioned, none of them have even heard of bottom line. I wouldn t recommend and use extreme caution.

I was able to help my friends company achieve sign...

I was able to help my friends company achieve significant savings using BLC services. BLC did all of the heavy lifting, brought in appropriate specialists and at the end got paid from a portion of the saving delivered. Very professional team and overall a great experience. Strongly recommend

I have had the pleasure of knowing the CEO Josh fo...

I have had the pleasure of knowing the CEO Josh for quite a few years now. The team he has built at Bottom Line is a great group of hard working individuals. They have worked with many of the top companies in the country and continue to make a dent in the industry. Highly recommended

Bottom Line Concepts proprietary technologies, tec...

Bottom Line Concepts proprietary technologies, techniques and significant cost savings successful experience places the company in the forefront of Contingency Based Cost Savings audit services doing business with many of the most respected names in business across multiple industries.

I've know Josh and the team at Bottom Line for mor...

I've know Josh and the team at Bottom Line for more than a decade. Over that time I have referred them to our senior level contacts at large companies with incredibly positive feedback. The savings Bottom Line has achieved on a contingency basis in categories where the clients didn't have the time, resources or connections to pursue without their guidance have been in the millions. They are truly a strategic partner to their CFO and sourcing clients.

I have worked with the team from BLC for several y...

I have worked with the team from BLC for several years now. Every client that I have introduced them into has been able to find some kind of savings & has benefited from creating a new previously untapped revenue stream.

I ve known Josh since he started Bottom Line Conce...

I ve known Josh since he started Bottom Line Concepts and have referred him several clients over the years. These clients are my long standing relationships and referring them to BLC and the high quality work BLC has done for them has further strengthened my relationship with them. I strongly recommend Bottom Line, they're the best in the cost saving industry.

We have been working with Josh and the BLC team fo...

We have been working with Josh and the BLC team for over 10 years. They are extremely professional and have provided us with fantastic results. At Lyons Global Insurance, we are always looking for ways to help our clients and with BLC we have provided extra value by helping them save money! BLC has not only helped our clients but has helped our Bottom Line as well!

David Lyons
President
Lyons Global Insurance Services, LLC

I was able to help a few companies that can't than...

I was able to help a few companies that can't thank me enough for introducing them to Bottom Line Concepts! Their attention to detail and care for their clients is something that doesn't go unnoticed. I'm incredibly excited to introduce them to more groups that can really use their services, I'd highly recommend them to any company from any industry!

I have had the opportunity to introduce Bottom Lin...

I have had the opportunity to introduce Bottom Line Concepts to a number of large organizations. They're professional, diligent and proactive. I have seen what they can deliver and continue to be impressed by Josh Fox and his team of experts.

We have been working with Bottom Line Concepts for...

We have been working with Bottom Line Concepts for a number of years. They are a valuable strategic partner to us and provide a variety of services that we are happy to offer our clients. Their client services and level of expertise really set them apart. We really value the partnership and trust our clients in their hands.

These guys are good. Had the privilege of seeing t...

These guys are good. Had the privilege of seeing their work first hand. We observed a meeting with the CFO of one of the finest Universities on the West Coast. Bottom Line sent them a check for hundreds of thousands of dollars worth of funds they had recovered for them before we had even left the building.

Bottom Line Concepts, LLC

Bottom Line Concepts, LLC

4.5