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We had reservations yet we had to wait 20 minutes ...

We had reservations yet we had to wait 20 minutes to be seated and as we're walking through the restaurant there are plenty of open tables, so we were wondering why we had to wait so long. We asked for a table but we got a booth and the booth is so uncomfortable, you feel like you're sitting in a high chair, the table was almost to my neck and the rest of us felt the same way. The menu is limited we expected more fish items and they were nonexistent. The only saving grace was the waiter he was awesome unfortunately we will never return.

The sirloin steak was melt-in-your-mouth tender. I...

The sirloin steak was melt-in-your-mouth tender. I was there for a seminar so our choices were limited to 3 entrees, including the sirloin steak. I advised that I am lactose-intolerant. They accommodated me by cooking the steak with margarine. They also accommodated me by substituting a 2nd helping of steamed broccoli as the 2nd side.

I noticed you waitress was very helpful to various...

I noticed you waitress was very helpful to various customers but not to us experience was okay but we would like to have a little bit more and action with the specials and what was going on with your menu

Atmosphere is great. The salmon and stear we had w...

Atmosphere is great. The salmon and stear we had were a little dry, but we we're there for a meeting. So this isnt a good judge of what they can do one on one. Will be back someday to see !

This location is pretty spot on, and the staff is ...

This location is pretty spot on, and the staff is generally attentive and pleasant. The prices are a bit on the expensive side for the portion sizes, but overall a pretty good go-to for seafood chains.

My 1st time here. I was unimpressed with my tradit...

My 1st time here. I was unimpressed with my traditional Eggs Benedict. Long wait before food.served. The wait person was wonderful Angelina. A kitchen issue. I believe. May return again at later date.

***ZERO CUSTOMER SERVICE ***

***ZERO CUSTOMER SERVICE ***

I AM PHYSICALLY DISABLED WITH A LEGITIMATE SERVICE DOG AND NO ONE WOULD TAKE MY TO GO FOOD ORDER TONIGHT AT BONEFISH!!!

DISCRIMINATION PERHAPS???

THANKS FOR RUINING MY NIGHT BONEFISH!!!

NO ONE WAS WILLING TO TAKE MY TO GO ORDER, INCLUDING THE MALE BARTENDER!!

ALL THE NEW BARTENDERS ARE HORRIBLE AND LAZY. ZERO SENSE OF URGENCY.

3 BARTENDERS AND TO WAIT FOREVER FOR A GLASS OF SANGRIA WHEN IT WASNT BUSY. THEN MALE BARTENDER SAID I COULD NOT PLACE A TO GO ORDER WITH HIM AND THAT I HAD TO GO ALL THE WAY THROUGH THE RESTAURANT TO THE TO GO DOOR!!!

I HAVE ALWAYS GOTTEN FOOD TO GO AT THE BAR!!!

LAZY LAZY LAZY STAFF!!! IF YOU DON'T WANT TO DO YOUR JOB, GO HOME!!!

EVER SINCE THE PREVIOUS EXPERIENCED BARTENDERS CHRISTISN, SARA LYNN, AND HER SISTER SUE LEFT, THE SERVICE HAS GONE DOWNHILL!!!

I AM DISABLED AND HAVE BEEN GOING TO THE ORIGINAL LOCATION DOWN THE STREET, WHICH IS NOW GIGI'S FOR ALMOST 2 DECADES!!! EVEN KNEW ONE OF THE FOUNDERS, WHO UNFORTUNATELY PASSED AWAY.

THERE WAS ZERO CUSTOMER SERVICE TONIGHT!!!

WASTED ALMOST 2 HOURS OF MY LIFE TO GET TO GO FOOD!!! HAVE HAD BETTER SERVICE AT MCDONALD'S

THEN WHEN I FINALLY DEMANDED SERVICE, THE SERVER PUT ICE CREAM WITH THE HOT FOOD AND IT MELTED.

I HAD TO ASK FOR A SEPARATE BAG FOR THE ICE CREAM AND SHE NEVER CAME BACK!!!!!!

THIS IS NOT ROCKET SCIENCE!!!

THE LACK OF SERVICE STARTED THE MINUTE I ARRIVED WITH MY SERVICE DOG!!!

THE G.M. "WILL" KNOWS ME VERY WELL AND IF HE WAS ON DUTY, THERE IS NO WAY I WOULD HAVE BEEN TREATED SO HORRIBLE TONIGHT!!!

HEATHER WAS THE M.O.D. TONIGHT. SHE TRIED TO CORRECT ALL THE MISTAKES MADE TONIGHT BY SERVERS, BUT AT THAT POINT I WAS DONE AND DEMANDED MY MONEY BACK AND DINING REWARD CREDITED BACK TO MY ACCOUNT.

I AM NOT LOOKING FOR A FREE MEAL, ONLY WANTED SERVICE THAT THE OTHER GUEST WRTE RECEIVING!

IT'S NOW 4 HOURS LATER AS I WRITE THIS REVIEW AND STILL HAVE NOT EATEN BECAUSE OF THE DESPICABLE SERVICE AND STRESS TONIGHT!!!

I HAVE BEEN VERY I'LL AND JUST GOT OUT OF HOSPITAL.

HAVE NOT EATEN IN 2 DAYS!!!

ALL I WANTED WAS A DECENT MEAL, BUT THAT NEVER HAPPENED!

I LEFT FURIOUS AND ALMOST GOT IN A CAR ACCIDENT BECAUSE OF THE UNDO STRESS BY THE STAFF AT THIS LOCATION!!!

YOU FAILED MISERABLY BONEFISH AND I WILL NEVER DINE AT ANY BONEFISH EVER AGAIN!!!

SPOKE TO A FRIEND ABOUT TONIGHT AND SHE SAID SHE AND HER FRIEND HAD THE SAME PROBLEM PREVIOUSLY WITH THIS LOCATION TOO!!!

SMDH!!!

GET YOUR ACT TOGETHER!!!

****UPDATE: I called Saturday to speak with G.M. Will who I know and is an amazing G.M. He had NO CLUE all of this nonsense took place last night and was horrified!

We had a lovely conversation and he sincerely wants to make things right. But after being so STRESSED from Friday night to the point I was almost in an accident leaving bonefish, never eating at all, and Blood pressure was so high at 5:00 a.m. over all of this UNDO STRESS CAUSED BY BONEFISH STAFF, I will not be returning or even dining at any other Bonefish again!

My health is way more important than the STRESS CAUSED Friday by their servers and bartenders!!!

Horrible experience at this location. It is always...

Horrible experience at this location. It is always a battle to get extra lettuce with Bang Bang Shrimp because of course they want you to buy a meal. I always offer to pay extra and it's always still a battle. Today was the worst experience and I'm done. They wanted to charge me 4:50 for an extra salad just to give me a scoop full of lettuce. So they lost a customer over what was probably more like $0.12 worth of lettuce. And the rudeness from the waitress sealed the deal.

You just lost a 10-year customer for $0.12 worth of lettuce. Now that's good business!

Bonefish Grill is fastly becoming one of my favori...

Bonefish Grill is fastly becoming one of my favorite places to have dinner with family - the staff is welcoming & accommodating, the atmosphere is relaxed & serene, the food is AMAZING DELICIOUS & TANTALIZING.

No way. Over priced and the waiter knew we were in...

No way. Over priced and the waiter knew we were in a hurry on lunch break and totally skipped over us once we needed checks.. Another server brought out food and the checks and took the payments.. Cant remember server name but unpolite and bad service..

Great place try to go somewhere else on a Monday n...

Great place try to go somewhere else on a Monday night it was closed the only problem is we probably got there late but Sarah the server she tried her hardest she made us feel like we're home and very glad we had a great meal I would have gave it 5 stars but considering that we were in there one of the last tables it was a little difficult to do that but I highly recommend this place and I will be back I also did forget to use my coupon but that's my bet not bear again the food tasted incredibly

bonefish has to be the best corporate run restaura...

bonefish has to be the best corporate run restaurants in the industry. They have fresh fish options omg. I've have worked a few chain food places and everything is always frozen and defrosted over running water in a sink. Food normally come out fast and nor dry, on a few occasions i've had to send back something , the staff always accepts it and brings out a new one fast. I was here last week with a friend who got the fish and chips i picked the fresh swordfish with seasoning. the server suggested the pumpkin tortellini swordfish dish but im not into pumpkin like that. I dream they will day do a server less cheaper option store so i go on the daily

We went for a quick dinner usually it is very busy...

We went for a quick dinner usually it is very busy even a not unheard of wait on weekends, but it was dead. We felt horrible for the staff, when I started looking around there were more servers than tables and total staff more than guests. Please support the great service industry we have they are a very large part of our local economy. That said each local community here depends on them.

The service was terrible our waitress was the bart...

The service was terrible our waitress was the bartender she didn't know anything that she was doing correctly my dinner came out all incorrectly the scalloped potatoes were very high like they weren't boiled and very very distasteful my steak was rare blood really liked it weren't even cooked sent back same thing with the second plate the steak was even less cooked the potatoes were hot but not cooked all around it was just a bad experience and the manager her name I don't know was very very rude even though everybody at the table was very polite and very courteous having to wait and I didn't even get to eat I had to take my food home in a box so no I'm not happy at all if I could give you the -1 I'd give you that