N SD

Review of Bonefish Grill

***ZERO CUSTOMER SERVICE ***

***ZERO CUSTOMER SERVICE ***

I AM PHYSICALLY DISABLED WITH A LEGITIMATE SERVICE DOG AND NO ONE WOULD TAKE MY TO GO FOOD ORDER TONIGHT AT BONEFISH!!!

DISCRIMINATION PERHAPS???

THANKS FOR RUINING MY NIGHT BONEFISH!!!

NO ONE WAS WILLING TO TAKE MY TO GO ORDER, INCLUDING THE MALE BARTENDER!!

ALL THE NEW BARTENDERS ARE HORRIBLE AND LAZY. ZERO SENSE OF URGENCY.

3 BARTENDERS AND TO WAIT FOREVER FOR A GLASS OF SANGRIA WHEN IT WASNT BUSY. THEN MALE BARTENDER SAID I COULD NOT PLACE A TO GO ORDER WITH HIM AND THAT I HAD TO GO ALL THE WAY THROUGH THE RESTAURANT TO THE TO GO DOOR!!!

I HAVE ALWAYS GOTTEN FOOD TO GO AT THE BAR!!!

LAZY LAZY LAZY STAFF!!! IF YOU DON'T WANT TO DO YOUR JOB, GO HOME!!!

EVER SINCE THE PREVIOUS EXPERIENCED BARTENDERS CHRISTISN, SARA LYNN, AND HER SISTER SUE LEFT, THE SERVICE HAS GONE DOWNHILL!!!

I AM DISABLED AND HAVE BEEN GOING TO THE ORIGINAL LOCATION DOWN THE STREET, WHICH IS NOW GIGI'S FOR ALMOST 2 DECADES!!! EVEN KNEW ONE OF THE FOUNDERS, WHO UNFORTUNATELY PASSED AWAY.

THERE WAS ZERO CUSTOMER SERVICE TONIGHT!!!

WASTED ALMOST 2 HOURS OF MY LIFE TO GET TO GO FOOD!!! HAVE HAD BETTER SERVICE AT MCDONALD'S

THEN WHEN I FINALLY DEMANDED SERVICE, THE SERVER PUT ICE CREAM WITH THE HOT FOOD AND IT MELTED.

I HAD TO ASK FOR A SEPARATE BAG FOR THE ICE CREAM AND SHE NEVER CAME BACK!!!!!!

THIS IS NOT ROCKET SCIENCE!!!

THE LACK OF SERVICE STARTED THE MINUTE I ARRIVED WITH MY SERVICE DOG!!!

THE G.M. "WILL" KNOWS ME VERY WELL AND IF HE WAS ON DUTY, THERE IS NO WAY I WOULD HAVE BEEN TREATED SO HORRIBLE TONIGHT!!!

HEATHER WAS THE M.O.D. TONIGHT. SHE TRIED TO CORRECT ALL THE MISTAKES MADE TONIGHT BY SERVERS, BUT AT THAT POINT I WAS DONE AND DEMANDED MY MONEY BACK AND DINING REWARD CREDITED BACK TO MY ACCOUNT.

I AM NOT LOOKING FOR A FREE MEAL, ONLY WANTED SERVICE THAT THE OTHER GUEST WRTE RECEIVING!

IT'S NOW 4 HOURS LATER AS I WRITE THIS REVIEW AND STILL HAVE NOT EATEN BECAUSE OF THE DESPICABLE SERVICE AND STRESS TONIGHT!!!

I HAVE BEEN VERY I'LL AND JUST GOT OUT OF HOSPITAL.

HAVE NOT EATEN IN 2 DAYS!!!

ALL I WANTED WAS A DECENT MEAL, BUT THAT NEVER HAPPENED!

I LEFT FURIOUS AND ALMOST GOT IN A CAR ACCIDENT BECAUSE OF THE UNDO STRESS BY THE STAFF AT THIS LOCATION!!!

YOU FAILED MISERABLY BONEFISH AND I WILL NEVER DINE AT ANY BONEFISH EVER AGAIN!!!

SPOKE TO A FRIEND ABOUT TONIGHT AND SHE SAID SHE AND HER FRIEND HAD THE SAME PROBLEM PREVIOUSLY WITH THIS LOCATION TOO!!!

SMDH!!!

GET YOUR ACT TOGETHER!!!

****UPDATE: I called Saturday to speak with G.M. Will who I know and is an amazing G.M. He had NO CLUE all of this nonsense took place last night and was horrified!

We had a lovely conversation and he sincerely wants to make things right. But after being so STRESSED from Friday night to the point I was almost in an accident leaving bonefish, never eating at all, and Blood pressure was so high at 5:00 a.m. over all of this UNDO STRESS CAUSED BY BONEFISH STAFF, I will not be returning or even dining at any other Bonefish again!

My health is way more important than the STRESS CAUSED Friday by their servers and bartenders!!!