Bob smith bmw Reviews

I went in yesterday to buy a car, and I couldn t ask for a better experience as they exceeded my expectations. Ryan Rivera my sales man knew every answer I had for the car as well as being professional and understanding. One thing that I would say about this dealership is that you won t feel like a fish in a shark tank like other dealers. They really seem to care about your best interest and definitely have a great team that is willing to work together. If you decide to come in I would definitely ask for Ryan Rivera. Besides that I love my car and here is a awesome photo I took on my phone in the Malibu canyons.

Chris Jack at Bob Smith BMW was phenomenal! His follow through game was impeccable and made the whole buying process via text and email very easy. He worked with my bank and made the purchase seamless. I couldn't be more happier with my M5.

A quick shout out to Bob Smith BMW and the service team there. John Hizon has been taking care of my BMW for the past few times I brought it in and the service has been outstanding! I highly recommend John to any one. Thank you John and Bob Smith!

Ryan Rivera handled my M440i build. Everything went super smooth. He took me through the car when it arrived. Very knowledgeable. Highly recommended.

Was sold a car with wheel locks but no wheel lock key. As luck would have it I got a flat. Tire shop would not attempt to remove lock because of liability. Understandable. Drove on the flat to BSBMW to buy a key but they couldn't help me. But for $380 and 5hrs labor they would be able to help me.

I cannot begin to say only great things about Bob Smith BMW. STELLAR!
Ryan Rivera helped us during the process of our new car. He listened to every detail and guess what he delivered! This is how getting a new car should be. He made us feel very comfortable and couldn't be more professional.
This is the place to go if you are looking for a great new car and if relations are
Important to you, look no further.
Thank you guys and Ryan Rivera you rock!!

Sam is AWESOME! Was out of there in less than an hour with a brand new car! Definitely recommend him and Bob Smith BMW!

I purchased a used BMW i8 from these guys, I am an out of state customer so we had to do inspections and everything remotely. I am writing this review as a customer but also as someone that has been in the dealership world for years. they were very polite and accepting of all of my odd requests. the price was more than fair. the main reason i am writing this review is because in the process of getting the car shipped to me it was damaged. nothing major but it also wasn't something small. i had been fighting with the shipping company for weeks to get the damage repaired with no resolution. they would not report it to insurance or pay out of pocket for the damages. when I made the dealership aware of my struggles they PAID for the repairs. because they did not want a customer to suffer, even though it was not their fault! these guys will truly go out of their way to make sure you have a good experience. 10/10

I bought my first car at BMW Calabasas! I highly recommend Ryan Rivera as he was a big help in helping with the purchase! Made it super easy

The past 2 months I had two flat tires on my BMW 5 series GT, and John Hizon got it taken care of ASAP. He gave me a rental car and everything both times and I didn't miss a beat in my day to day at work because of his due diligence. I definitely would recommend him and Bob Smith to any one I know! Thank you John!