BMW SAN PABLO MOTOR Review

Excellent service, always well attended, of course that service is paid.

I took my car for a call regarding a campaign. I was attended by Javier Milans, a 10, very friendly and helpful.

5 stars to your commercial Ezequiel Reyes, great commercial and professional, very attentive to all my questions that have always had an answer with joy and professionalism.

4 stars to the dealer they stopped putting triangles, vest, first-aid kit and tire repair kit, however when realizing the failure they have told me not to worry that they send it to me by courier.

These little mistakes have to be taken care of, although if the answer is immediate it is understood that we are human and we can be wrong.

Very happy for the business deal !!!

I didn't like the deal at all, I get the impression that they tried to scam me. To be the official BMW house leaves much to be desired. A bad experience, I will not return to this workshop.

inadmissible !!! for a BMW San pablo dealership
unable to configure a new key ordered from bmw unless an appointment and 80 euros

oblige to go to Jerez and they set it up in 5 seconds with a smile and for free
well done and thank you

the worst place if you want to buy a car and that once sold they ignore you to the fullest .... the worst of the worst zero attitude towards all the staff ....

Disappointing, you have any problem in the car and they give you an appointment for 2 weeks ... with all the cars I've had from several brands, no dealership has made me wait so long.

Huge BMW dealer, well located, latest models, and friendly service.

Nefarious service This workshop is not up to the prestige of a brand like BMW. I regret having bought my BMW at this dealership and having trusted them for 7 years to do all the maintenance of my vehicle. I took my car to the 150.00 KM review and they returned it to me with a broken parking sensor, when I went to claim the damage they not only did not assume the repair but they treated me as a liar. They are expensive and in return they give a poor quality service. Beware of them!

Very bad experience after carrying a mini with 5 years, 185000 km and all the revisions in official service, with breakage of distribution chain, after several budgets (The first of 5611 ) have from BMW customer service a commercial contribution of about 1500 for what they consider to be poor quality of the damaged parts.
Two and a half months without a car, between pieces that come from Germany and others, countless calls and assistance to the workshop, little clarity in the data to the client.
Something that is not supposed to break ...
It breaks and you pay 3500 !!!

I am driving my car because a bumper on top of the wheel broke. They tell me that I have to buy the part and also pay for the labor service, the logical thing, all this without seeing the car. Once I have bought the part, they are going to see the state of the vehicle and it is then, paid part, when they tell me that I have to change the entire side and rear plate because if not, I quote verbatim, "the part will be loose". In other words, if I did not have the resources to change both sheets, I would have spent 80 for absolutely nothing, being a purely aesthetic piece.

Fortunately, I am not as naive as you have thought, and I am not a mechanic nor have I fixed a car in my life, but when I got home I limited myself to placing it, leaving the piece perfectly placed, not loose, or anything that I have described.

Here are two options: either little desire to work or that they see a young girl and believe that they can get money from her everywhere, although I am more inclined to the latter, since I already happened in this same place a few months ago when I punctured a wheel I was 6 months old and they insisted on changing both of them.

I will never return to this dealership after both experiences.

Quality and excellent treatment, magnificent professionals

Terrible. No telephone attention, after several days calling and trying all the options and at different times no one has tended you. And when I do get to talk to someone he evasive me and hangs up.

I went to the dealership and if the telephone service was bad, the staff had better not enter to assess.

You arrive and everyone looks at you but nobody lifts a finger. But they would like to work to see if you leave and they don't move.

When I ask a person there, the answer that he does not know that this type of vehicle takes him Xxxx and until tomorrow nothing ...

In the end I left and will not return.

Bad bad bad......

Magnificent treatment by Fernando Anguita. He solved all the doubts.
Excellent professional

They have treated me luxuriously, I bought a series 1 Red, a marvel, it had a couple of defects and they solved it immediately. Perfect

I was looking for a series 3 occasion, they treated me with bad manners, with reluctance and wanting me to leave soon, it could be influenced that I was dressed in tracksuit ... they lost a sale of more than 30,000 euros, by class and stretched.

Magnificent treatment by the person in charge at the reception of the workshop.

I've never had problems with the dealer, maybe slow efforts. But satisfied in general

I honestly had an exquisite treatment and of course without waiting much. They give you many facilities of schedules and days to be able to repair the car.

I bought my new BMW there, they treated me perfectly, from reception to show me all the offers and conditions that might interest me. In all the occasions that I have gone I have left happy with the deal.

Without knowing each other in person, they offered me a very good price, the great and fast telephone treatment is worth visiting.

On a commercial level very well, all doubts solve them quickly and kindly, well explained and proposing, but without pressing, very well.
Administratively weak weak. More nonsense than a Chinese shop.
And at the higher aftermarket level, something you don't expect from an official workshop of a great brand. All facilities, kindness and most importantly, solutions.

Place of work in June 2019 in the Department of New Vehicles cleaning

An official technical service with good service and reasonable prices

Bad reception to deliver-pick up vehicles.
I try a bit of a joke to be a premium vehicle workshop.
Both sheet metal repairs and revisions are painful.
You are paying an engineer hour price for bricklayer jobs.
I honestly do not recommend taking the car to this workshop if you like things to go well.

Bad after sales service, I stopped going ...
I do not recommend it to anyone I know ...

We were looking for a car and the X1 was not an option to consider, but I went in to make time while it was time for the appointment at another brand.
It is true that the car entered our eyes, but it is just as true that Fernando Anguita's attention was the last straw to decide on the model.
He took on a 10 advisory role, he knows the brand and the models perfectly, the opposite of what happens lately in many brands.

Very good ..... but there is nothing at a good price.

1 star because you can not put 0. Very bad management of customers loyal to the brand.
We delivered a car and the very scoundrels had not changed the ownership of the car, total that after 1 month we get a traffic ticket in our name of that vehicle when the sale had already taken place.
Also be very careful with the used vehicles, which put them as rent without a driver, they do not tell you and you have to pass the ITV after 2 years of your first registration, instead of the 4 years as it is usually
On the other hand the ads of discount offers of up to 25% are a lie. What they do is raise the price of cars and then lower them, they take you as a liar.
The BMW brand is excellent, the dearest dealer

Today, August 7, I called to make an appointment for information on a new car. After three calls, nobody picked up the phone, and I decided to go there (15 minutes by car).
Entered and no one at reception. Due to the issue of covid I am waiting where they indicate. Sellers who are not attending to anyone see me, and none of them deign to even ask what they wanted. I see a salesman who goes out to smoke and enters and I don't care. After 15 minutes I leave without being attended.
It will be that they sell many cars and they are not interested in selling more.
I do not recommend this dealership to anyone.
A disaster.

It is our dealer. He treats us super well. Every time we have something he cares to help us as soon as possible. Very happy

Incompetent as they can not. I have called twice, the 2 times they have told me that the commercial will call me and no one has called me, it is more, they delete the announcement of the car for which I asked hours after the last call and they have not told me anything. I already know where NOT to BUY a car ever

The workshop is a mess, a real garbage, super poorly organized, poor communication between employees and the worst, a waiting list of WEEKS AND EVEN MONTHS to fix your vehicle. Only for this reason it is not worth having a BMW in Seville, this dealer and workshop give a lousy service, any breakdown, even if it is minimal, if you want to fix it in the official workshop (as is normal in cars of medium-high range as this) will take at least 3 weeks and even more.
Today I took my car because I had a blow in the lower part, nothing serious at the moment but if it was not fixed I could go for more. After having my car there all morning (with the difficulties that entails), in the end they did not check it (because it was necessary to raise it and all the elevators were supposedly occupied). Finally they have told me, that by doing me the favor, they give me an appointment for August 20 (3 weeks later), but that they should give it to me by September 10 (almost a month and a half). During that time the car would be at the mercy of a more serious breakdown, and the workshop manager told me so. It is not the expected service in a high-end car. The car is only one month old, and it is at all risk with BMW Financial Services. I have it clear, my first and my last BMW, they are good cars, but their official workshop in Seville is crap and that is more than enough reason.

Exquisite attention in Commercial, at reception, in spare parts and the service advisor.

Modern dealership.
Good attention.

High expectations for the brand new BMW and a totally different reality, in short, I hope I don't have to carry the vehicle anymore.

I have had problems with the technical service of the BMW workshop
Almost 2 years ago I bought a new car in this house, now the car does not stop making a noise every time I take it, I take the vehicle to BMW and they tell me that the noise comes from the brake pad but that as the pads are In good condition they will not change because it still has 7000 km left, their solution is to hold the noise until it makes these 7000 km or for me to assume the costs of the change, the car being under warranty.
I find it embarrassing that a renowned brand like BMW does not agree to change the pads because they are in good condition
Now I understand why people decide to buy their vehicle in other similar brands.

As always, exquisite treatment, closed prices, official spare parts and guarantees, and a complete vehicle wash free of charge.
Unbeatable quality / price .................. Or not.

Good, just as I say one thing I say another. 1 month later I found the car with an oil stain on the ground, I took it to the nearest workshop running and they confirmed that the oil filter was loose because it was not tight. Things like that make a customer think not to return.

The best in Seville in terms of service and treatment. I am a Mini customer and both at the time of sale (thanks to Marta Quintana) and in the after-sales they treat great. Without going any further, the other day the brake witness jumped out, I took it and they told me it was the fluid, they filled it up for free and washed my car. The pills were measured in if you (someone else tells you they are worn out and "sticks it in" for you).
Very good professionals.

Excellent service as part of the last overhaul of my vehicle. Quick welcome, friendliness of people, efficiency. Vehicle recovered quickly. No complaints. Congratulations

We enter the dealership and nobody notices us, after almost an hour going around I leave without anyone asking us if they can help us with anything. We will have to visit the competition.

Hi, I suggest you do not enter even through the door of San Pablo Sevill motor .. They are some sausages robbers .... Follow my recommendation and you will not suffer as I do a full-fledged robbery ... You are warned ... More than 4,500 euros came out the party..

Dealer at the height of his brand, delighted with the treatment and the level of professionalism of his team. I recommend it to everyone who has a BMW. Less bad that this has survived the burning and NOT as Motorluxe ...... .....

Unfortunately, in the official house they give you such an unprofessional treatment. You take the car on a crane due to starting problems and the workshop service has no idea, they go around hitting the road telling you that this has to be changed to see if it starts and if not then we will keep looking to see, all with budgets of around 800 euros and they are increasing if the car does not start. Well, I decided to get the car out of there since I can't pay for more repairs and in the end it was going to cost me to fix it like a new car. I find that I have to pay to deliver the car with scratches that they did not have and with all the disassembled parts thrown in the trunk. In the end, I took the car with the crane to another workshop that is not the official one but they have much more professionalism than they do. In short I have paid because they scratch my car and they deliver it to me in bad ways, I am a fan of bmw but after what happened I will NEVER buy a car of that brand again, much less take it there.

Super despicable treatment that the receptionist just gave us ... while filling a glass of water left us stone ... people like that do not even know how they have work ... 2 hours calling and they do not take it and then we go person and this ... one and not saintly takes ... not to have gone to volvo and excellent treatment of the seller!

Nefarious, you take your vehicle to fix a friction and it comes out with another friction on the other hand (and not friction if not practically a hole in the bonnet)

I do not buy a car again at this dealership !!!! A shame of BMW CONCESSIONAIRE !!! they sold it to me with a non-original painting that was peeling when washing the car and with some bad original misplaced brake pads that destroyed my records, impossible to contact the commercial that sold it to me, a certain Bernardo, he never picked up the phone and everything was bad for solving the problems that the car gave me. NOT RECOMMENDED TO BUY HERE !!!

It's hard to get an appointment for the workshop early, but once it's due, everything is very organized, controlled and professional.

Wonderful deal.
Professionalism in all departments.

It is important to find people like Javier attending the after-sales. Very happy with the service.

Good reception and customer service, there is free coffee and jelly beans

Previously I complained because it was impossible to contact by phone, now I inform you that they do not respond to emails sent to the address provided here either. I think they have a serious problem, am I going to have to travel 25km to make an appointment with the workshop?

Disappointing, zero seriousness and total informality by the after-sales service and workshop. I took the car to do the annual check and fix the driver's back window. In principle they told me that in 24 hours they would have it, that if not, they would let me know. When no one called me, I showed up there with the surprise that my car was not fixed. They also couldn't offer me a courtesy car because they didn't have it, and they didn't even offer me the possibility of calling a taxi. All morning lost for nothing.
Of course, the attention received is not up to the quality and category of the BMW brand.

If you go .... And you want a Mini ask for Bernardo. Exceptional treatment.

Good installations.
The spark plug is missing