BMW SAN PABLO MOTOR Review

Very badly served by a portly commercial with glasses, the only thing he did was to belittle other brands, it has taken away the desire to buy a BMW, perhaps we will try our luck at another dealer in the province. Very unprofessional

They left me a courtesy car because they did not finish the repair in the day, very friendly.

The best premium service in Seville. Dedication. Exclusive to the client. Great the Mini team.

The body is great, great customer service, do not be fooled by the bad comments that exist, I recommend it in every way, the cleanliness of the car, the reception, the treatment and the advisors of 10.

I am called during office hours nobody picks up the phone and continually telling me the schedule and skipping the answering machine ... or they have a lot of work and do not take the calls "in that case increase the workforce" or do not feel like working and cut the tlf ahead of time ... I don't understand how an official BMW service can provide that service.

Deplorable, you are looking at a car and nobody comes to assist you.

They are simply thieves. They charge an arm and a leg for anything ... but hey ... they accept that they are the official service.

They only have new and very new used ones at practically new prices. I have a 325 Tourer and I don't know whether to review it there or not because of some reviews I just read here. My BMW has 203 thousand kms and all the reviews made there by the previous owner. What do you advise me?

I was passing by on a road trip and had some issues with my car. they were kind to make an improvised check and fix my issue. thanks!!

The sheet metal and painting service leaves much to be desired, I have had to take it 3 times and it is still not up to what this brand deserves.The first one was because there was rock dust inside the car, I guess they polished the car with the door open and another 2 more times because the paint rose and I have to go back because the pieces are not well anchored. I DO NOT RECOMMEND IT

The attention is perfect and they take care of the smallest detail

The exhibition very nice but I did not like the lack of info of the commercial

Wide, good attention and very good service. Overcoat of reception and Genius. Thank you

Very professional and friendly treatment, in addition to the fact that MINI is sold alone; But if the person who attends you does their part, then to REPEAT always !!!

Pleasant treatment of the staff. Being dealers it is difficult to value the services compared to any other type of business.

I have had regular experiences but then they have solved it with great attention to me and Marta (Mini) is a charm.

Some unpresentable those of the workshop of sheet metal and paint of this dealership and the worst of all is that "coincidentally" now they receive positive votes these days of sheet metal and will punctuate ... Attempted face wash call. Shameful that this dealership is from BMW. Be very careful with them and if you leave a car there, they return it broken and are not responsible. And in the end you have to denounce them for being a incompetent plant. And they say they have excellent professionals ... Excellent liars.

Correct and kind attention. Prices according to these high-end car dealers.
The best, the staff, always attentive and willing.

Excellent after-sales service, I changed my tires twice due to deterioration very soon the first time due to wheel alignment, and subsequently due to error in the codes, without paying anything, the dealer took care of everything. I think few dealers in Spain will.

Commercial that served me, experienced professional.

It is not the first time that I take my car to this workshop and I leave unhappy, the last straw has been to take a high-end bmw to repair an auxiliary belt and the car is broken, I have not had time to get home When the car ran all the oil in the middle of the highway, I am very annoyed with the service and the treatment received, because I have left good money to fix something so that the car comes out with a bigger problem. I will comment on the solution they give me.

I bought a new series 1 a few years ago at this dealership and every time I have had a problem with the vehicle, experience has convinced me more not to buy any more cars of this brand. The last one was a problem with the distribution chain that started with a budget of 1000 and ended with 4000, not satisfied with this they give it to me with the air conditioning discharged and it continues with a noise in the engine, with which I have had to take it back. Not recommended at all

I give him a 4 only and exclusively for the best seller what this company has. If it weren't for him, I'd give him a star. Ask for Alfonso Rodriguez

The service is terrible in person, and if you try to call for any procedure you can die waiting. It is embarrassing for a BMW dealer to perform so poorly. After leaving 10 messages on the answering machine indicating that they will call you, this never happens, regardless of the department they are never, or they are after hours. Which indicates that there is no credible person in charge at this dealership. I do not recommend it for anyone. And if after this assessment you are ashamed and want to contact me, my phone number is 693 727 373.

Bad after sale service. Be very careful with the workshop, if they make a mistake they try to endorse you

Some bunglers, take pictures of the car before putting it in the workshop, it is not valid if they return it to you with a blow and tell you that it was already there.

Nothing recommended, make sure that in the car entry document the state of the car is registered or OS can roll it and then they say that they have not been and that the car already came like this. Find another place to bring a better vehicle bistro.

Very good exhibition of vehicles, magnificent personal attention and in particular Rafa, congratulations!

Exclusive, direct, and friendly attention. They were waiting for us, receiving you at the entrance and referring you to the professional who attended us wonderfully.
Car delivered washed inside and out. Highly recommended

I own a BMW but I know where I AM NOT GOING TO BUY A CAR.
Regrettable commercial attention of an "advisor" whose name I do not know, since he did not appear, in which he limited himself to dispatch us, I suppose based on appearances, showing an attitude of "excess" and arguing erroneous information about BMW Premium Selection models that are easily verifiable with a simple Google search. Perhaps this "professional" was not aware that a person who enters a dealership arrives with a lesson learned and knowing what they are looking for.
When it comes to being considered a Premium brand, the attention, care and loyalty of the customer should be valued and not only the excessive prices of cars, accessories / options and labor.
The sad thing is that for every dissatisfied customer that leaves there, three unsuspecting people will enter the dealership.

Very good attention from Enrique ... at the reception desk if we finally give the breakdown.

Very bad attention from the commercial, a certain Jose Luis, I went to a bmw event and he was treated badly because the car was not going to buy it on the same day because I am still selling mine. If I buy a bmw I will look for another commercial and surely another dealer.

Great service, a bit busy with many cars sometimes.

Unbeatable service and professionalism. You feel at home

We deal badly, we buy another brand because of them

Unpresentable scammers, they break your car and tell you that it is your fault. Scoundrels

the only downside is that the last time I went to the review did not clean the car inside as in all previous occasions

Very professional, I attended Fernando Anguita, great commercial I recommend it.

I went to label some cars and the lousy and despotic treatment I received. I would never buy anything there.

Good professionals and great car brand, the second-hand car with good prices.

You take the car for one thing and they return it to you with a speed hole made by homer simpson with its peak in the hood, and they also refuse to repair it by giving budgets that touch the absurd or abusive. Say hello to facua and the mailman when you bring the complaint

Scammers, thieves and unpresentable ones. They believe that because of BMW nothing can happen to them. In addition the workshop manager and the assistant who has things break cars and do not take over.

Incredible, after sale, after taking out a car for 130,000, you call to explain something and they give you an appointment for 6 months, the last car that I take out at this dealership, with many problems in the purchase that even the director had to get into. the operation and now this, in short, I do not recommend or give me the car!

Too many cars around. Parking is an odyssey. The rest

Very professional service and a very attentive team. They helped me a lot and solved the problem of my car.

Good service and experience, formal and professional people.

Alfonso co.ercial's attention is sublime and unmatched

The attention at first regular, would be for the day that is Saturday but they have been shown with some arrogance, then they have come to their senses and have advised.

The first time I go to this dealership, and the truth is a little scared by the comments. Specifically, they have passed me a campaign and replaced the front window, and everything is perfect, in a timely manner, very good attention from Sergio and Miguel in the Department bodywork.

Great attention, agility and professionalism. All security protocols being observed

I bought a car with a few kms and months in this dealership, with some damage that they were going to repair before delivering. In the case of BMW I did not worry about checking it when I picked it up, and as soon as I left the dealership the computer indicated that a tire was missing air, and I found a stain on the carpet of one 15 cm. diameter approx., I immediately called BMW to complain, I put air in it and gave no more importance. After a few days the same tire loses air again, I take it to the dealer and they tell me that I probably punctured it when I left BMW. I found it outrageous. Finally they repaired the puncture, but you had to argue and spend the whole morning in BMW, the discomfort is not taken away by anyone, of course the stain was not touched, but with the time they took with the tire I better resolve on my own. I think it is highly recommended to check the vehicles before removing them from this dealer and relying on it can be a mistake. On the other hand I have taken another bmw to the workshop and the girl who receives the cars in the workshop and the advisor are excellent, although it is impossible to speak to the advisor on the phone. I also do not like having to pay for the codes or any other spare part when ordering them and not when they perform the intervention. Apart from this the experience on my part was satisfactory.

An excellent treatment, punctuality, and good service at the reception and at the exit of the workshop, by Eli.

They call me to give me a pre itv appointment without me calling them. I reserve today, January 3, to leave the car, my work tool. And it turns out that they have not recorded the appointment, and do not have it registered. Solution they give me, after showing up at the Aljarafe workshop: they keep me in the car until next week, or they give me an appointment for another day. As if we had the agenda at your disposal. Lousy service in a brand of this supposed level