BMS Retail Reviews

Visited the store in Harvey Nics!
Girl stood behind the the counter for 10mins before she decided to come over and ask if we needed help.

The store in east sheen is brilliant. Staff have been there for years. They have great range of step 2wo an startrite and lots of other brands. Great loyalty scheme too. I get all the kids shoes from there.

I ordered shoes from the Step2wo website. The fit wasn't right so I returned them as instructed. There has been no refund and the business seems to have disappeared. There is no answer at the phone number and the website is gone.

The 2 women who work in this shop are lacking in warmth and enthusiasm - bordering on rude. One barely looked up from texting on her phone. Head office - you can do better!

Great service - fast delivery, easy tracking and my daughter absolutely adores her shoes!