Billion Auto Group Review

What a great experience. Andrew Klipper made my purchase the easiest ever.

Dain is the man! My family and I have bought 5 Jeeps through him over the years, and will continue to! Absolutely amazing customer service, wouldn t go anywhere else.

Thank you Taylor and Justin for treating us like family. You help my daughter get a Jeep on a Thursday and a week later I came back and got one too! All of you were awesome and we will never go anywhere else and will recommend you both to everyone. Thank you again!!!!!

Billion Auto is AMAZING! We drove 5 hours to buy our new Nissan NV and they went over and above for us! We will never buy a car anywhere else!
Thank you Billion Auto for everything you did for us, we truly felt like family when we were there.

All I have to say about the new facility is WOW! What a gorgeous new building. The same quality service form the old building mixed with this new shop...what a great combo. I do all my service work with these guys. They service my truck while I sit in the waiting room watching TV. Everyone is extremely polite and eager to please. Top notch job by all those hard working employees. Keep up the good work you guys!

Everyone, especially Evan, was very friendly and knowledgeable! It made trading in my old car and buying a new one a very seamless process!

Bought a vehicle here and it was dirty and had dog hair all over the place. Also, they sent registration papers late costing me a bunch of time and money. Would not recommend, better off driving to Spokane Valley or some other dealership that is more concerned about customer satisfaction.

I knew my next car purchase would be at Billion because they provided excellent service with my last vehicle that I had from a different dealer. My buying experience was great and the staff at Billion went above and beyond for me today! The process was easy and pleasant, it was a great day at Billion! Thanks Jacob! I really appreciate your hard work!

On April 23rd. my husband and I went into the Dodge Chrysler Jeep location with questions about our new Jeep Cherokee Limited that we had purchased in Olympia a month ago. We were not clear about the GPS system, Sirius radio and had a few other questions about the vehicle. We met Andrew Klipper and he was so gracious to take the time to help us. We also spoke with Tara Glasgow in the Service Dept. She also took the time to answer my husband's questions about care and service..
I believe that these two very qualified associates went above and beyond their duties. Both of us want their managers and associates to know how impressed we were.
Thank you very much, Andrew and Tara....
Carol Smith

Quick, easy, professional.
Thanks, Billion.

The sales and financial team went the extra mile to help me and my family get into a vehicle that best suited our needs. Thank you Billion!!

Mike answered the phone when I called asking for help locating type of truck I was looking for. Mike was the one I worked with to look at several available and Mike helped narrow it down to one that had what I wanted - plus some more. And Mike was the one who worked through the purchase details. No pressure. No games. No hidden agenda.

After I bought it, I did a quick internet search and found that Billion has the most certified used cars in town. I like that they find and sell quality and for a price that is fair.

Nice people, quality cars, fair prices and no games.

I have used JC Billion for many purchases for the past 30 years, both for personal and professional purposes. They have always work hard to satisfied my need to get the best value for my money and have displayed care and concern for my needs. There service department and body shop have also gone the extra mile to take care of my needs. A 5 star dealership to me.

Andrew is knowledgeable about the product he sells. Many folks coming through the door were looking for him. It appears he has the confidence and trust of the consumer. He treated me very well

All my fleet purchases are made at Billion. Great service, support, and prices.

-Williams Plumbing

Got me in and out. Took longer then normal, but it seemed everybody was getting their oil changed at the same time.

Spoke with Dain K. about my situation and what I was looking for, I came in the next day and he had everything ready and set up. He had cars lined up for me to test drive to see which I liked best and the numbers and comps for each one. He is a great person to work with. He does his best to get you what you need for the budget you have.

Brandon and the team at Billion worked a deal for our family after hours on a Saturday to get us home in a new Yukon. They are very professional and go the extra mile for their customers.

I had a great experience!! Have been looking for a new vehicle for quite a while. My salesman Ryan Shannon, first helped my fiancee to get beautiful Truck. We were so happy with it, he helped find me my Ford Explorer!! Fantastic service before and after sale!

Brandon was very courteous and knowledgeable. We are happy with the vehicle so far. However, two weeks after the purchase, I had a question about the title and registration. I called Brandon and Wyatt several times and also sent an email. I never got any response from either. I guess once they made their deal they were not interested any more. The only follow up we got was the dealership trying to get us to buy something else.

I had great customer service my car wad worked on and completed in a timely manner and they had an excellent waiting area.

Knowledgeable and fast. I'll recommend all my friends.

We had a wonderful car buying experience at billion!
I highly recommend you find Bill Davis, at the GMC center, if you're in the market for a new or used GMC!
He made the experience easy, and stress free, working hard to meet all of our needs, finding us the perfect vehicle, and financing that met our budget!
Thanks Bill!
We will be back time and again, to purchase from you, at billion!

Very helpful, answered any and all questions. Will definitely be buying all our vehicles from Billion in the future. Very happy with the service and 1 on 1 time they give each and everytime!

Dain Kovash made ordering my new 2021 Jeep wrangler as hassle free as possible during a pandemic. We were able to do everything over the phone and email which was really handy since I live in Red Lodge. Dain even came in on his day off so I could pick the Jeep up from him since I only had one day to make the drive to Bozeman. GREAT customer service, He was very informative and awesome to do business with. I am extremely happy with my new Jeep and would recommend Dain and Billion auto Group for your next vehicle.

I don't even know where to begin! I showed up today with a crappy 2005 Ford Explorer with almost 130,000 miles on it, and left Billion with a brand new 2017 Buick Encore! Randy and Colter were SO helpful! Everyone was so nice to us and really helped me find a car and a plan that would work best for me and my budget. I appreciate all of their efforts! You guys made a stressful situation into a really great experience. Thanks a million, Billion!

Was great! Easy to deal with and super nice people

Tayna was great and helped us feel comfortable right away without any pressure which we really appreciated. She listened to all our requests and when she didn't know the answer about vehicles that could be flat towed she asked an expert so she could give an educated answer instead of just guessing.. She was friendly and fun and found us the perfect truck, we are thrilled. Thank you Billion Auto Group for a wonderful staff and great experience, we will definitely recommend you in the future. Tayna, we feel like we found a trusted friend.

I have purchased four Rams at J C Billion. Each experience I had has been very pleasing. I trust Daine in giving me the best deal. I also know after the purchase I will be taken care of from Tara. Thank you! Jerry White

Very professional atmosphere, very clean. One of the best dealerships I have ever been around.

Billion pimped my ride. Start to finish all was as promised and I defy anyone to notice where any repair had been made. It sure is great to drive a fresh ride, again. It s a feeling worth a Billion.

Mike Farr was great. I tried to fix my wife's AC in her Jeep and just made a bigger mess. Mr. Farr and his team undone my cluster of stuff. Got it fixed in one day. I was very pleased. It was a little pricey. But, we are all used to dealer prices.

Great experience at Billion! This was my second time purchasing from Billion and it was just as efficient and professional as the first time. Highly recommend.

Awesome customer service and super helpful with any problem! Would recommend

very happy with my purchase. My salesperson, Daine was great !
Feel like I got a great deal and love the truck ! Very nice people to do biz with. No hesitation recommending this dealership.

No nonsense service. In and out. Friendly service advisors. Price very competitive!

Had an absolutely outstanding experience at Billion Chrysler. Duke Brown is the best sales rep I could have asked for. It really felt like he was working for us, and not the dealership. We plan on continually coming back here for car maintenance and purchases.

I am a pretty inexperienced car buyer, but Bryce, and all the staff, were so helpful and patient. They were able to answer any question I had, and made the whole process a lot less scary. I'm so happy I chose to come to billion to make my first "adult" purchase. I cannot recommend them enough. Thanks billion

The customer service is extraordinary! The staff is knowledgeable and kind. The service is quick and any concerns or issues are typically resolved immediately if possible. I highly recommend them.

Dain Kovash is the best! Great to work with, knows his stuff, and a man of integrity! Will be using him again for our vehicle purchases. Everyone else at Billion has been great too. Highly recommend!

Everyone there did a great job. The gm express lane is down so all these guys are double the vehicles. Craig, hope the finger heals bud. Thanks again.

The staff is very supportive in what you are looking for. Dain Kovash did an amazing job finding a vehicle that matched our budget, and also what we were looking for in a family vehicle. Dain listened to our concerns and took that into consideration when presenting us with choices for a vehicle. He was thorough in explaining the vehicle's features and capabilities as well as the included warranties and options. He answered my questions in a language I understood, which was important for me.

The buying process was easy and thorough. There was no pressure to buy any extras we didn't need. Brandon did an excellent job in explaining the contracts and any possible add-ons that gave me peace of mind for my family's safety.

The staff at Billion Auto Group care for their clients. Hands down.

At 4466 the power steering went out on my " 2019NEW RAM 1500" On my way home from San Diego to North Dakota on vacation with my family in the truck. I got stuck in Utah. Called / talked to multiple people and got the run around. Towed it to the nearest dealer after we spent the night at the gas station. They said that they had to update the software and 100 miles later down the road it went out again. I called your dealership and they said that there's nothing they can do. So I'll be talking to Chrysler and i will give them my feedback as well. I literally bought a Lemon and now my family and i are currently stuck in Idaho.

They are amazing! On vacation from California, our Truck broke down and they were awesome with getting us back on the road as quickly as they could. They were very kind!

Great communication and customer service. I'll buy from Billion again.

I bought a 2016 dodge journey from them amd with in 2 months it was in the shop this was on dec 5th it went into the shop and i didnt have my car for 21 day (at thr time i am writing this). I didnt want the car back they said they would NOT put me in another lemon and guess what i have to have the lemon back not happy with billion at all i will NEVER buy another car from them again

Zach was great to work with shop was on time and fixed my truck as scheduled

I ve always had great service here. Extremely fast and professional.

Chris was excellent in every regard. Knowlegable, attentive and professional.

I haven taken my Ram truck in twice to get a starting issue fixed and both times they failed to solve it. To get updates on how it was going when they had my truck, I had to call them. If I had to leave a voicemail I would never get a call back. They have very poor customer service and I will never be taking any vehicle to them to be serviced, even if it s an oil change because I m sure that would get messed up as well.

Great services with the team that knows me. Others..... Aka 2 others in maintenance noothers re not too friendly. Hummmm do you know who I am???? He says no. Thats cus I am me. Recognize. Lol.

OH I MUST SAY MR. DAVIS YOU SURE KNOW YOUR ISH. GREAT GUY! My husband is a fan.

FYI: we love how you take a photo of each individual with there new
smooches
MONTANA MUELLERS

Express Lane crew were awesome. They did what I needed done quickly and professionally. When a problem occurred, they fixed it. Great experience.

Couldn't have had a better experience - Dain Kovash is definitely the person to see if you want honest facts about the car you're interested in and a great personality to match. Thanks Billion - I'm loving my new Jeep!

Sales have no knowledge on selling used . Can t even really do a deal without asking ten people . They will tell you everything works and last owner never had problems then just keep finding things and don t even try to call service to get some things fixed or sales manger to see if they will fix something that they said was done stay away

Great experience with Express oil change.
We left the car this time and ran errands, It was much more convenient than waiting.

Found the truck I wanted, fair deal, good people and hope to work with them in the future.

Great they did an oil change and a recall in under an hour

I was more than grateful for the help and service by Craig (Express Lane)at Billion Dodge. He was very professional, kind and helpful. He was able to have the services that I needed (oil change and switching regular tires to snow tires) all in one day. And, the arrangements were made that he came to pick up the car from my home and return it to me. This was a huge help as I was preparing to travel.
I can t recommend Graig enough. Billion Dodge is blessed and very fortunate to have him as an employee. And, I hope that they realize this.

Billion Auto Group has amazing selection, and quality services. Salesman Rob Crum was extremely helpful and patient with me in the process of purchasing my first vehicle. The financing department was also extremely helpful!

Wyatt was very kind and courteous. He was not overbearing, especially when I was unsure of what to do about financing. He was honest, and referred me to appropriate people when I head other questions.
Overall, I am very happy about the experience I had with Billion.
I would certainly go back again, and refer my friends or family.
Thanks again, Wyatt and your co-workers.

Great sales guy in Dain and was the best car buying experience I ve ever had.

Billion Auto Group in Bozeman is amazing! Dain K. (sales), Ben (parts/service) and Rob (financing) were all outstanding to work with. They all went way above and beyond to help me get the truck I wanted.

Dain went over all the options, Ben helped me get an additional accessory installed before taking delivery of the truck and Rob explained the overall costs in a way that would not confuse anyone so that you know exactly what you are paying for.

Do to my work and possible travel restrictions at the time of trying to purchase the truck, Dain, Ben and Rob were all able to take care of my questions and the paperwork over phone calls and texts. Dain even met me half way with the new truck and took back my trade-in. Before he left to go back to Bozeman, we easily went over all the paperwork, signed everything and then he went over all options the truck has, including getting my phone paired with it.

I have bought several vehicles, both new and used, over the years from other dealerships, but I have never had such an incredible buying experience like I had with Billion Auto Group in Bozeman.

Thank you for everything, Dain, Ben and Rob.

I was given a really bad offer on a trade in. It was kind of insulting to be honest. They told me that they go off of instant cash offer with KBB. I figured I would compare so I tried that on my own. My KBB instant cash offer was about 7k more than they offered (used my VIN). Pretty misleading so I doubt we will do future business together. They have a good service dept though.

Love this auto group! Everything, from the great cars and people to the warm oatmeal raisin cookies!

As usual the service dpt was great. Tara is always great to communicate with, very accommodating and helpful. Highly recommend.

Everybody I encountered I was really nice to me. Very helpful and wanted to make sure I was comfortable and let me know what was going on with my car. I didn t give it 5 stars because it was a little spendy.

Always have had great service with all our family s cars

Dain was wonderful from start to finish. I stopped by the lot unannounced, and he stopped what he was doing to answer my questions about the Jeep Renegade. He was knowledgeable and attentive to detail. Dain had to work a little harder for me to get the style and color that I wanted, and he pulled through! I am now the happy owner of the Renegade I wanted! The customer service team was friendly and welcoming. I will definitely be taking my future business to Billion!

Very friendly, knowledgeable, and efficient. We re so happy with their service.

I was promptly greeted when I arrived at my appointment time. The technician was polite and summarized everything. They gave me a free ride home. They send me text message updates. And picked me up and took me back to the dealership for free again. Great experience.

Unforgettable. Great people. Throughly enjoyed the overall experience! Look forward to the experience continuing throughout our service visits.

Tyler O was great to work with. Wasn t very happy with my trade in offer. I thought it was extremely low and a little insulting.

The program Billion Auto's team has developed is tier #1. They are conducting operations with deep consideration for the community at all levels of their organization. Thanks team Billion.

We always have a wonderful experience with Billion Auto! This is our second vehicle we purchased through them. Duke Brown is great to work with, patient, friendly and looks for what's best for us! We left feeling we made a great deal with a great vehicle! Thank you for always being so welcoming and helpful!

Great dealership and wonderful staff. We are very happy with our car buying experience. Thank you!

The service department at Billion Auto group was extremely helpful diagnosing the problem and was very professional and courteous. Thank you so much for the great service!

Billion auto always gets the job done and with a smile.

Just had service work done on my 2011 Dodge diesel. Scheduling could not have been easier even with the Covid -19 situation. Got right in, they fixed the problem and a couple others they found in their inspection. Back on the road and good to go. Thanks Billions for taking care of me. Great Service Department.

I couldn t be more pleased with my experience of buying a vehicle at JC Billion. The entire staff was amazing and went out of their way to find exactly what I was wanting. I will definitely be going back for future vehicles!!

Taylor Hauser was why we chose to buy there. He was very patient and worked with us to find the best fit.

Bad service, rude salesmen, unhelpful, take your business to Reesler!

Tim Turvey was a great person to work with. Tim and whole staff was courteous, helpful, patient and provided great service. Very willing to work with you to make the deal. Would recommend Tim and JC Billion Auto Group!

I had a great experience here. Came in to trade out my car that was on a lease and got a screaming deal on a truck. Dain kovash was awesome as well as the rest of the team there at Billion.

My experience has always been a pleasant one. Staff very nice and explain well what is needed

Very friendly courteous service. The guys at JC Billion are amazing.

Dain was amazing! Super helpful and walked us through each step when we were buying our new truck. He was able to show us the pros and cons of each truck we drove and was very knowledgeable. They really look for the best interest of the client and want to make sure you leave happy.

Once again in their "quick oil change" area, Billion continues to do everything well. My thanks and recommendation.

The gentleman at Billion Ram made it easy for me to upgrade my truck! They took care of everything and listened to what I wanted. Which was important because I m a little picky! They had the accessories I wanted in stock and I was able to get them on in the same week. A big Thank you to Dain the Number One sales guy, Justin Miller, Steve Stout and they guys in accessories Alex and Charles!!!!!!!!

The service was prompt, accommodating, and finished earlier than promised. Zach is awesome to work.