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M
3 years ago

My wife and I have purchased 3 new Harley Davidson...

My wife and I have purchased 3 new Harley Davidson CVO s from Byron over the past 5 years. He s a great person to deal with. But, I would be remiss if I didn t compliment their service department. They consistently go out of their way to satisfy all our service needs, even including follow up phone calls. Service as it should be. What a concept.

T
3 years ago

I bought a 2015 Road Glide special. I got a great ...

I bought a 2015 Road Glide special. I got a great deal and had all the additions and alterations done exactly as I wanted. I've also went back and visited a dozen times, buying parts, shirts, and also have had my bike serviced twice. The staff is friendly, professional and atttentive. As an African American, I've been in Harley dealers where the staff have completely ignore me. Eventually, I'd walk out, and no one tried to stop me! Not acceptable when you're dropping 30 grand on a bike. At HD of Bellmore, I receive a warm welcome from each and every staff member I come in contact with. They go out their way to make you feel welcome and I really appreciate that. Even if it's fake..... it sure feels good to be treated with dignity and respect! Kent was my salesman. He was referred by a friend, who also bought a Street Glide. Kent was friendly, professional and we'll versed with Harley Davidson. He was knowlegeable and answered all of my questions. I would gladly shop at HD of Bellmore again, and I would refer anyone to them to buy a motorcycle.

S
3 years ago

I bought a used Street Glide in November and I spo...

I bought a used Street Glide in November and I spoke to Andy. We were able to come to a deal and I must say when I picked up the bike, it was like I bought a new one. I felt like the red carpet was rolled out for me. Im short and needed a kickstand extension and they had it in stock and put it on without any hassle whatsoever. Had to pick up a replacement seat I ordered and the parts guy was awesome. I ended up taking a different seat than what was ordered for me and it was no issue whatsoever.
On the way out I thought I'd look at a few shirts and picked one out, when I went to pay, found out it was buy one get o e half off, so I got another shirt. Girl behind the counter even gave me a few Keychains. If I could give 6 stars I would. I have to say they have earned my business moving forward, and I live 40 miles away, I have 2 dealers closer to me.

W
3 years ago

Walked in cash in hand. Not one sales person said ...

Walked in cash in hand. Not one sales person said hello or greeted me. They all just looked at me and I guess I don t look like the spending money type cause no one even made eye contact. One white haired gentleman sitting at his desk completely ignored me when I said hello. If you own a business I recommend you take your employees here to teach them what not to do.

B
3 years ago

Andy and Mike are top notch. Little process with ...

Andy and Mike are top notch. Little process with my out of state purchase, but they made it work and took care of my entire family while we were there. Maintained great communication throughout the process. Had a slight issue with with a non mechanical part, was taken care immediately by Mike and Andy, and Louis was extremely helpful. They really go the extra mile. I was treated like family, and not just a sold bike, unlike many other HDs throughout the country. Thanks guys. Customer service is big with me; I ll be a returning customer for the remainder of my station here.

J
3 years ago

Overpriced..unpleasant and rude sales people...uni...

Overpriced..unpleasant and rude sales people...uninformed counter people who give you the incorrect information. They won't take back merchandise that's defective even with original receipts and packaging, nor will they give you store credit. A company that does not stand by their products. Very dissatisfied. Would never shop there again.

C
3 years ago

Fair prices on bikes, but put a deposit down quick...

Fair prices on bikes, but put a deposit down quick if you see a bike you like, because it will be gone if you don't! I get it- it's business- but in not a young buck with $200 to my name! Salesman made me think the bike we discussed was mine!! NOPE!!

D
3 years ago

What a great place! Bought most of my motorcyles ...

What a great place! Bought most of my motorcyles over the last few years here. They provide the best customer service before, during and after the sale. I wouldnt go anywhere else for service either!

N
3 years ago

If I could give more than 5 stars I would. Couldn'...

If I could give more than 5 stars I would. Couldn't have asked for better service and a friendlier staff. BOBBY helped me out more than I thought was possible and worked with me to give me an absolute thrill of an experience. I would recommend anyone looking to buy a bike to stop by Harley Davidson of Bellmore!

A
3 years ago

Great dealership. Dealing with my sales persons. T...

Great dealership. Dealing with my sales persons. Tony/Paul. I got in there they showed me the bike wasn t any salesman bs about trying to get me into another bike for more money. I love the fact that they give veterans discount that s a major attribute to me anyone that appreciates the sacrifice we made. I definitely will bring even more veterans over to get bikes this summer. Thanks for making the process easy and worthwhile.

J
3 years ago

Jim H. was friendly, helpful and patient. Told him...

Jim H. was friendly, helpful and patient. Told him that I am looking to to get licensed and start riding and he gladly worked to help me identify what style bike fit my needs. The showroom had a wide selection of various styles. The Harleys look much better in person than they appear on the website. If you are looking for a first bike or a new bike, this location is definitely worth a visit.

D
3 years ago

These guy's are the nicest and most awesome guy's ...

These guy's are the nicest and most awesome guy's ever! Made my entire transaction of buying a bike for my fiance SO quick and easy and they are ALL just so helpful! 10 star service in my book from Andy the sales guy, to Mike the finance guy and Tommy the delivery guy! Will ONLY come here from now and ONLY deal and buy from Harley Davidson from now on! Thanks guy's he LOVED the 2017 Street Bob for his birthday!

A
3 years ago

I just purchased my 2018 Soft Tail Slim. I had suc...

I just purchased my 2018 Soft Tail Slim. I had such an awesome experience. The staff was so wonderful. My sales associate Jimmy Holland was amazing!! He reviewed all the models and found a bike that would best suit what I was looking for--this was the second bike he had sold to me. He was so patient while explaining every detail. I would like to thank Byron for all his help. And I cannot forget the service department and what a great job they did on my bike!!! I am sooo happy!!! When I went to HD of Nassau County, I saw some old friends and made some new friends. I would recommend going to visit HD of Nassau County for all your new (or used) biking needs. They're a great bunch of people!!!

k
3 years ago

Jim H. was friendly, helpful and patient. Told him...

Jim H. was friendly, helpful and patient. Told him that I am looking to to get licensed and start riding and he gladly worked to help me identify what style bike fit my needs. The showroom had a wide selection of various styles. The Harleys look much better in person than they appear on the website. If you are looking for a first bike or a new bike, this location is definitely worth a visit.

K
3 years ago

Had work done on my Harley here and I can't say en...

Had work done on my Harley here and I can't say enough great things about the entire staff. From reception to sales to service everyone had a wonderful attitude and were genuinly excited to come into work because they are living their passion. To top it off they all ride on a regular basis and can truly understand as well as empathize with everyone that walks through their doors. Not only have I developed new relationships, ive made sincere friendships and couldnt be more thankful.

R
3 years ago

What a great experience. Even during this pandem...

What a great experience. Even during this pandemic. Ask for Byron, great guy. Excellent service. And Larry the owner thanks for everything. Can't wait to get my next bike lol. I will for sure be going back to you guys

D
3 years ago

Phil and Ron were excellent help in the parts depa...

Phil and Ron were excellent help in the parts department for me and my brother. My brothers bike was in a accident and needed a bunch of parts and they helped us a great deal. Thank you very much.

m
3 years ago

Well Harley Davidson of Nassau County did it again...

Well Harley Davidson of Nassau County did it again my fourth purchase from them over the years and I have to say the whole staff is very friendly my salesman Jim H is an awesome guy Byron the general manager is awesome also everybody there is eager to help and answer all questions and very respectable Thanks again Nassau County Harley Davidson for another pleasurable experience thank you

Sincerely
Michael Pasquale

K
3 years ago

I originally gave 1 star do to customer service bu...

I originally gave 1 star do to customer service but was contacted immediately by the general manager Byron and he apologized for everything and did not even ask for my service back but said that if I needed anything to give him a call even knowing I was going to a different dealer. I decided to give them another chance and he definitely made everything right. Himself, the owner, business manager, and Matt my sales guy went above and beyond to get everything corrected and I picked up a 2021 Road Glide Special. This happen and people get overly busy and things happen but it does speak volumes when a company and its employees go out of their way to correct an issue. I would definitely recommend them to anyone looking for a bike.

Oh and I could not forget the ladies in the merchandise department are amazing and will get you looking right for your new bike!

M
3 years ago

Andy is the most friendly and personable salespers...

Andy is the most friendly and personable salesperson. He walk me through personally the entire purchase process start to finish. Any help or questions were answered fast as can be. Dealership feels like a family not just a dollar in Harley's pocket. If you want to buy a Harley go to Nassau County Harley in Bellmore, you will not be disappointed.

J
3 years ago

Went in to get some shirts, the sales woman was ve...

Went in to get some shirts, the sales woman was very helpful and very nice .
Did not know that I had to call before arriving so they could meet me at the door ... should update the information on the Google map so we know before getting there .

J
3 years ago

I recently purchased a 2014 sportster what a wond...

I recently purchased a 2014 sportster what a wonderful bike the salesman Jim D was one of the best salesman I've ever met. Jim DeNatale treated me like a normal person and not a sales person that's what I like about him I recommend going to see Jim DeNatale anytime you need a bike .thanks to all the people working at Nassau County Harley Davidson thank you andhave a great new year

S
3 years ago

Can't say enough good things about this dealership...

Can't say enough good things about this dealership. Bought a beautiful 2002 Ultra Classic Firefighter Special a few years ago and have always received courteous and professional service from the entire staff. Recently drove the 80 or so miles there and back to have them check the cam chain tensioners (they were fine!) - bypassing several other HD dealerships that are a lot closer to where I live. Special thanks to GM Byron Reich, Service Manager Kevin O'Brien, Service Writer Louis and Tommy Todd, Transportation Manager to the Stars!

m
3 years ago

Always a pleasure to stop in and see old friends d...

Always a pleasure to stop in and see old friends dealership I've been a customer with them since 2001 and always I've been treated fairly so thumbs up to all the employees at bellmore Harley-Davidson ... And a special thanks to Byron for remembering me as a good customer after all these years.

C
3 years ago

Mary lu, did a great job in helping me find a moto...

Mary lu, did a great job in helping me find a motorcycle that fit me best 2019 street bob vivid black . She was patient and very helpful. Id suggest anyone to go to Harley Davidson of Nassau county bc they have a wide variety of motorcycles.

J
3 years ago

Came all the way from Staten Island to purchased a...

Came all the way from Staten Island to purchased a 2015 switchback my first Harley, Paul was super friendly answer every question and he took the time out to make sure all my needs were met, Bike was ready & detailed and
beyond my expectations, Paul call me a day later to ask me how i was and how was the bike that's 5 star service, Thank you

N
3 years ago

Jimmy H, Mike and the staff were very helpful and ...

Jimmy H, Mike and the staff were very helpful and professional with the purchase of my CVO Roadglide Ultra. I highly recommend their place.If you want to ring that bell go to see Jimmy H. - Keil Sands

B
3 years ago

Great people, great place, great bikes and great p...

Great people, great place, great bikes and great prices. I went to a few local motorcycle dealers in my area and it was the same for all. They say hi and follow you around like I was dropping money. They don't leave you alone. When I walked into Harley Davidson of Nassau County, I expected the same but it wasn't. The second I walked in I felt like I walked into a family members house. I was asked once if I needed help and I said not yet thank you. They let me walk the store. When Maryjoe (my first dealer) was free, she asked me what I was looking for. I told her and she looked me up and down and said "No! Not a chance in hell will I put you on that bike." She sized me up and showed me other bikes that fit my height. At that point she showed me that she wasn't there to push sales but to help me. Paul was there to close the deal and he made it simple. A day later, they delivered the bike. I will never go to another dealer. Thanks Guys!

J
3 years ago

I stopped in for some last minute gifts just to ad...

I stopped in for some last minute gifts just to add my own touch to Grandma's gifts, spent some time dreaming about how I would love to be Granny on a purple Harley trike,then snapped out of it and found what I needed! Happy holidays to all

M
3 years ago

It was my very first time walking into Harley Davi...

It was my very first time walking into Harley Davidson dealership and I have to say my experience was amazing. Very friendly staff and nice atmosphere. My boyfriend and I were treated with the most respect from our salesman Bobby, great guy full of knowledge in what he does and has a wonderful sense of humor. He made us feel very comfortable throughout the whole process. Bobby also took his time the day of delivery of our bike and showed us all the ins and outs we needed to know. He went above in beyond to make us happy. I highly recommend going to Harley-Davidson in Bellmore for an overall great experience. Thank you Bobby for being so patient and nice to us, he's the type of salesman every dealership should have!!

T
3 years ago

I bought my bike a 1200 Sportster here used and ha...

I bought my bike a 1200 Sportster here used and had tremendous issues with the bike. It took a while to realize all the problems because it was winter and I did not do a lot or riding. A month or so into all the issues I called the dealership and relayed all my problems to that point to a manager and my salesperson. I was told I would get a call back from the manager or salesman that I spoke with. NO one ever called me back. All I wanted was for someone to take a look at my bike. I wasn't asking for anything for free. I had stopped in a few times before my call to talk with the service person and was told my power train warranty was basically if my engine blew up which was very unlikely

In the end I spend almost 3000 dollars to get my bike fixed.

J
3 years ago

My son and I went to LOOK at a few bikes just to g...

My son and I went to LOOK at a few bikes just to get a feel of what we wanted. Bobby was very helpful showing us what we needed. With in a few hours Eric ,my son, was the proud owner of a new Sportster. Thanks Bobby!

M
3 years ago

Came from out of town over 200 miles away. Robert ...

Came from out of town over 200 miles away. Robert Kennedy was extremely helpful and courteous over the phone and answered all the questions i had in a timely manner. Mike in finance was able to answer all my questions regarding the esp and was extremely patient with all of my questions. when i arrived everyone was polite and professional. special thanks to the woman in apparel who helped me find everything i needed. overall it was a great experience and i would recommend nassau h-d to anyone looking for a smooth, simple buying experience.

M
3 years ago

My experience with Nassau County Harley Davidson w...

My experience with Nassau County Harley Davidson was second to none ! The entire staff was very courteous and professional. Our salesman Paul comported himself with professionalism and was respectful. The sales manager Mike was as transparent as possible and he took time to explain all the options that were available. He also was very patient with us during the purchase process. This was very welcomed when making such a large purchase. When the sale was complete, we expressed interest in having the Motorcycle delivered due to the inclement weather. They went out of their way to accommodate us and the following day Tommy from service shown up in front of our house at the designated time and offloaded the Motorcycle. He too was very courteous.

This dealership is very friendly, welcoming and comfortable. They are extremely low pressure and will not make assumptions about your ability or desire to make a purchase.

So don t hesitate to stop in and check them out !

J
3 years ago

Don't bring your bike here to be serviced. Especia...

Don't bring your bike here to be serviced. Especially if it is an older model bike. It will leave their service center in worse shape than when it went in. I would post zero stars but it won't let me.