I went to Beauty Brands yesterday. This place was busy! Everyone was getting ready for
New Years. It was still easy to find a place to park tho. The quality of service at Beauty Brands at this location is fantastic. I prefer to come to this location.
I had not had my hair cut or colored in over a year. Shelley did a fantastic job she consulted me on what would work best for my hair and the dry cut she did was amazing. I will be back to see her again and again. Thanks!!!
One stop I won't have to buy shampoo and conditioner till next year.
Every Time I have gone into this store I have been let down, the girls just talk crap on each other and never really talk to the customer. They also do a bad color job that only lasts maybe a week, I have never seen a manager walk around and when you call to make an appointment they make it seem to be a problem. I from now on will take my business to the Lawrence location since they actually care about there customers and they do a great color job.
I love this Beauty Brands. I have had terrible hair experiences in the past at other places. This salon though, is amazing. Every stylist I've had over the years has been amazing. Sarah Jane is like a godsend. She was so sweet and listened to everything I had to say. She does an amazing job with cuts and colors. Julie is an amazing Nail technician. I go to her every time. Kourtney is like a color genius and master at her craft!!! Omg! Love her! .... I have yet to have a bad service here. My brows also love this place as every time I get them waxed, they are perfect. Thank you to the whole Beauty Brands team in Olathe!!!! Xoxox
Love it! Get my haircuts here and they do a great job.
This was my first time at this store. Honestly, I forgot that this location even existed. And I work right down the street. The enthusiastic and energetic cashier noticed I was buying a certain men's hair product, and happily scanned a coupon I wasn't even aware existed. The coupon saved me a cool $4.00. All of the staff at this location provided a world class customer experience. I'll definitely be back.
They don't stock enough. Stopped by a few days ago to get two products for my mom. All out!
Just stopped by now to grab her some hair spray. All OUT!
Lame.
I visited this place because my clutch went out on my car beside this store in Overland Park. I went in to use bathroom because I had drank 2 mugs of coffee on the trip to the city. I bought some nail polish while inside. The Royal Blue color that I Love.
I m grateful BEAUTY BRANDS taking temps at door but if you have a high temp and see it on the thermometer why would you just let that customer and child in , I hope corporate sees this and tells people at door yes if a temp do NOT let in apologize nor whatever don t just say get what you need I m just in disbelief that on 119th Street Olathe Location just is Ignorant
Went for the liter sale. Always friendly services.
Just went into the Olathe store to pick up some products that were on sale online. I was rudely informed by the shift manager (which I can t unfortunately remember her name) that they do not honor online sales! I believe this to be wrong because I have never had problems before. Regardless, don t anticipate me coming back to this location!
Sarah Jane does a great job on my hair. Staff is friendly. Salon itself shows a little age and often appears dindgy.
The hairstylist were great and the employees were very nice!
This store is convenient for me to go to. However every time I go into the store never have the product I need. There always out. If this product is is very popular at this location then more should be added to the replenishment. I love the high amplify hairspray. I shouldn't have to go to other locations to get a product that I like.
My daughter went there tonight and showed Sarah exactly where she wanted her hair cut and Sarah cut an additional 5 inches off. I have had to deal with an extremely upset teenager this evening. Stop being distracted and listen to your clients.
Amazing service! Extremely nice ladies! My nephew recieved an amazing haircut! Thank you!
Hattie did a good job with my hair cut. She listened to what I wanted and made me feel comfortable.
Had a appointment today with Elizabeth for a haircut. She spent time talking through what i wanted and talked me through everything she did while cutting my hair. She was super friendly and did a amazing job on my hair. I'm always nervous about getting my hair cut, especially with someone new. Elizabeth put me at ease and i felt very comfortable letting her work on my hair. I'm very happy and would definitely recommend her to everyone i know. Thank you for a great cut.
I love the new look! Felt refreshing. Since I didn't expect it.
Been growing out an unfortunate hair situation for the past few years and I'm finally just starting to get it back to where I like it. After traveling around the salon from stylist to stylist and having months of kinda blah haircuts (mostly due to the length of my hair), I finally got hooked up with Alan at the Olathe salon. My first haircut with him was okay, he did the best he could with what he was working with. I had choppy layers with bangs and I looked kind of like a low-budget Amelie...
The second haircut with Alan however... WOW. The is the first haircut I've had in almost two years that I didn't secretly hate. He nailed the shape and turned my muppet-like haircut into a sleek bob. It just FEELS and looks healthier and I don't wake up in the morning with super crazy hair. Even my bed head looks good! Will continue visiting Alan, my saving grace stylist at Beauty Brands.
Expensive for items carried. I can get the same items we got there at Target and Marshalls in the same and nearby shopping center cheaper. Live and learn.
I'm in love with is pink - haired esthetician. She's possibly thee most beautiful girl I've ever seen.
Courtney Hall at Beauty Brands Olathe is AMAZING. She specializes in color correction and her cuts are great too; I HIGHLY and HEARTILY recommend her.
I had an appointment today with Kristine F. to get my lashes tinted and eyebrows waxed. It's the first time I've ever had my lashes tinted, and Kristine was amazing! She took incredible care to make sure that all of my lashes were evenly coated and walked me through the whole process as she worked.
My brows look better than ever - I'm always nervous when I see someone new for an eyebrow wax, but she tailored the shape of my eyebrows to match my face and the waxing was quick and painless. My skin wasn't even red by the time I left.
Great place to get your hair trimmed and get a hair washing
My hair is really hard to mess up but my stylist did a horrible job on my highlights. I can t wear my hair in a ponytail because there is a distinct line at the roots right after getting my hair highlighted. And to top it off way way over priced.
Kris is fantastic! She is friendly, attentive, and consistently goes above and beyond to make my hair cut experience exceptional. If you normally get your hair cut at Great Clips, Beauty Brands will change your life.
I could spend hours iin the store. I live beauty and sales.
My daughter had Balayage done by Courtney and loved it. Her hair is gorgeous!!! Courtney was great to work with too. Thanks, Courtney! We'll be back.
Came into Beauty Brands for a bang trim last night & the girl, Jennifer I believe, butchered them. I explained exactly what I wanted & she did the opposite. On top of them being way to short they are extremely crooked but I don't want them fixed bc they will be even shorter. I've had bangs for about 10 years & have never had such a horrible bang trim. I left in tears. I NEVER complain or write reviews but this girl needs to go back to cosmetology school or work at Great Clips or something!
Very low on stock right now going through bankruptcy but hopefully their shelves will be filled soon
The service is fantastic! Employees are available to help answer questions and find the product that you need/want.
The last 2 times I got my hair cut was at @beauty.brands in Olathe (119th). Both times I have been over the moon thrilled with the service I received. Thank you for having amazing and talented people as part of your team! #AttitudeReflectsLeaderahip
I took my daughter to get her haircut- made the appointment and was called about an hour prior and asked to move it to another stylist a little later. That was inconsiderate of beauty brands. Then when my daughter got the haircut the girl asked her if she wanted it curled which as any 10 year old would do - she said yes and I said Ok cause I m not going to take it away now it was offered. I was Shocked that the curl was more expensive than the cut. By law I should be informed of any extra charge. Then after all that the cashier did not put the service on my account so I can have the points towards my next award. She realized it and I would have had to wait longer for her to fix that. I was so disgusted I just wanted to leave and points may not matter because I am going to try to take my business ( and that if my 4 girls ) someplace else.
Very friendly. Good beautician, Robyn Ankrum, very good hair stylist. Good nail technician, Roxana, and love the shop. Would highly recommend. Robyn is Master Stylist and Roxana has won numerous awards. Everyone that works here is so nice and helpful.
Thank goodness for Beauty Brands and Courtney! I had an appointment at another hair salon and had it canceled after driving over an hour away and was not told about it. After being treated horribly at the other salon I came to Beauty Brands hoping I could possibly get in. Courtney stayed late to do my hair since I was leaving the next day to go have my graduation pictures done in another state. The whole staff made my day and truly made me feel special. I will definitely come back!
We went in for my daughter to get her haircut and it turned out great but the price was basically doubled from what they told us. I don t mind paying for a great haircut but would love to be aware.
I love their products, and the staff is always so helpful & friendly. I absolutely love their sales.
Hair and beauty products are here,if they don't have it you probably don't need it.
Great experience with my curly locks! Brynn fixed my "yellow" hair from a not so good highlight, did a fabulous cut too. My hair has not look this good in a while.
I come here specifically for Victoria's guidance and help with makeup and my skin type
I m giving one star because they did work with me on changing my appointment time. However, my daughters hair was horrible! We paid $61 for the Master stylist. I would like to know what she s a master of. I can do hair better than what they did at beauty brands. We will never go there again. It was my daughters first homecoming dance so I treated her to get her hair done. DO NOT GO TO THE OLATHE BEAUTY BRANDS!!! I want my money back!
Went in for a partial lowlite the colorist comes up asked me how many foils I want (I don't know However many come in a partial?) and lets me know that they had booked her really tight that day, and she would only have time for a few foils. I would rather reschedule then have her do a rushed color job, so after some gentle prodding from her I said I would call another time if need be. I got a half hearted I'm sorry and that was the end of the customer service experience. Not even an offer to try to fix it, or even a 10% off eyebrow wax, or anything that was just it. So now I am in the parking lot calling around to other salons in the area seeing if they can get me in...ugh!
I was at this establishment this evening to buy Christmas gifts. I had over $100 worth of product therefore decided it would be beneficial to split my order to get the free candle for over $30 in purchases. The employee said no only 1 per customer. My son was with me so I said he is the 2nd customer. She again said she was not allowed to do this transaction despite the fact I had 2 people to make the transaction. I walked out of the store and went home and ordered online all my items in 2 transactions and with free shipping. I guess this store doesn't want to make money and lost my future business because of a stubborn sales associate.
This is where I get my hair cut and the things that make me beautiful... maybe not beautiful but the best I can be.
Awesome customer service. Convenient. You can tell a lot about an establishment by the demeanor of its employees and everyone was happy and friendly!! Makes you feel good about doing business there.
Staff is so helpful (and not pushy). Hope, in the salon, is AMAZING!!
Liz, Julie, Aly, Bev, or Michelle always take great care of my daughter and I!
$269 balayage and we struggle to tell the difference between the before and after pictures. Pretty disappointing! And this was from their highest ranked master expert stylist...
LOVE the salon. They're professional and fast and some of them have WINE!
I only get my hair done at this store and my stylist Kelly Jackson is AWESOME!!!
By far the nicest BB I've been to. Manager gave me quick mani service while talking about a product. Suggested an item that I bought and loved. Cashiers were super nice too.
It's a beauty salon. I think their a cut above. They carry a full line of hair products, for men and women.
Awesome haircut, great customer service, and serious attention to safety concerns during the pandemic. Their safety procedures are top notch among retailers.
Just so everybody knows if you ever think about working for Beauty Brands just don't. It is a horrible company ran by horrible people. In the few months that I worked there as a manager I was definitely not treated well by upper management. First of all I wasn't making enough money to deal with the bullshit that I was dealing with. I was doing my job plus the jobs of some of the upper management plus the job of other shift managers like myself. I was making $9 an hour as a manager, which seriously I could go sack grocerys starting at 10 . The upper managers never did anything while they were in the store they would just hole up in the back office gossiping or they would go outside for a smoke break and stay out there for an hour and proceeded to do that every two hours of their shift. When I started working there I was made promises like getting to take home free product and that there would be a lot of room for growth in the company both of which are completely not true. If you wanted to make plans for your week just forget it because your schedule won't come out until the day before it's supposed to take effect so I would come to work on saturday still not knowing what my schedule for sunday was going to be. And despite the fact that I was a hard worker who they knew they could always rely on; when I told them that I had found a new job opportunity and would be leaving them they decided to tell me that if I didn't return my key to them by today, which is a holiday might I remind you, that they were going to call loss prevention and turn me in for stealing which they know that I have never done and would never do because it's just not the kind of person that I am. Ok rant over.
Absolutely amazing. My Grandson so enjoyed his stylist Krissy Dechant. I would recommend her for all.
I visited the store on 02/01/2020 and my experience was less than stellar. However, General Manager Amber has gone above and beyond to rectify the situation. Amber listened, offered feedback, and took a strong interest in my point of view. GMs like Amber are few and far between. What an amazing experience.
Sarah Jane was great! I had to pick someone as my regular girl is gone, and I'm go glad I ended up with Sarah
Tammy was amazing. I was looking for a couple travel items for my upcoming trip. They were out of both things I was looking for. I asked Tammy for help and she said she could help me out. They were out of my items, but she ended up going to the back and found a gift bag from this past weekend that had a similar item in it. She just gave me the gift bag for free. No purchased required, nothing. That s amazing customer service.
The ladies helped alot great customer service. I'll be visiting a soon lots of great buys
Haircut with a master stylist and liter sale. What's better than a great cut and sale!
I wanted a quality set of products that would protect my hair during a blow dry and flat iron, and keep the frizz down. I also needed a product that I could finish with that would assist in my hair looking smooth/shiny. I'm not very knowledgeable on hair products so I inquired with an associate who lead me to the Big Sexy hair product line and said I would need the Prep Me Primer and the Support Me Heat Protection. I asked, if that was all I needed for everything I told her I was looking for -- she said yes. Little did I know the heat protection spray is HAIRSPRAY!! How in the world is hairspray going to make my hair smooth and shiny? These products were for a special occasion and I typically do not shell out this kind of money, but wanted something of quality. I was disappointed with my LONG hair being hair sprayed and flat ironed to a crisp. I brushed it out hoping that would help -- nope - my hair then went all static. I would hope that associates would be knowledgeable in the products they are selling. Now I'm out $ on a product I can't use.
Good service and good assortment of beauty products.
The girls there are so helpful! I always enjoy my experience there!
For Jessica Haines is the best. She can do it all!!!
Booked an appointment with Aly just to get a bang trim on September 8th. My appointment time came and went as I watched everyone else be serviced. Finally once it was after 4, someone realized I hadn't been helped. Apparently, Aly wasn't there. Someone else helped me and the whole staff made me feel like I was an inconvenience . Nobody apologized or even explained what was going on. I will not be back.
We went in with a picture of what my daughter wanted, honey blond highlights all over. The picture showed highlights all over, but the technician decided to bleach my daughters hair. When some old highlights showed up, they decided to bleach the bottom half of her hair a second time, completely ruining the bottom half of her hair. It is now full on yellowish bleach blond instead of highlighted honey blond. Next, the technician decides to start cutting off her hair without talking to my daughter about length and ends up cutting over 10 off and the cut is so obviously uneven that I can tell my daughter is upset. When I made a comment about it to the technician, she stated hat my daughters hair cut itself! What?!? Sure they offered to try and fix the cut, but at this point my daughter is horrified and doesn t want her to do anything law to it. I swear, this lady must have never touched a mixed persons hair before and should have been upfront about her inability to do it instead of trying to get it done and sill charging us. My heart is broken because my daughter has been sobbing for the past two hours now and I can t do anything to fix it. I am mortified with this service and will never step foot in beauty brands again and caution anyone else deciding to go with a major change to go somewhere else!!
