Beacon International Specialist Centre Sdn Bhd Review

Staff were friendly and worked quickly, but I did not appreciate being asked personal questions by your PR/Marketing staff right after I came out from operation room (it's none of your business what my religion is and what surgery I did and I should not be asked to disclose this in a shared ward) when I wasn't even fully recovered/conscious. After I was pushed out of the op room while I was half conscious I saw almost 10 staff went through my personal particulars and medical records (are they interns?) without involving taking care of me. I believe only the nurses & doctors involved needed to know my data provided. Anes doctor asked irrelevant questions prior to surgery. Protect your patients personal data is priority area your hospital can improve on. And please let your patients rest after surgery instead of bombarding them with your marketing questions!

Good. Fast. But blood must be doubled ... pain yes ... please improve

Bg I hospital beacon .. Best. I bole my friends and friends

Nice and welcome staff, food good and next time Desert please....will recommend to others.....tq

First time do the check up here. The staff is very attentive and friendly.

I done my body checkup and the procedure from registration to the whole processes was properly arrange. There was quute nice breakbrea and lunch provided and the surrounding was comfortable.

A community secondary private hospital that can do well with a little sprucing up and training in customer services.

Very good service, friendly and clear advise. A good hospital for the ill health

My friends n I were picked up from our office on time at 7.30am. Staff were friendly and helpful but try to smile a bit more.. Food is ok but could have been better. Mee goreng for breakfast was plain.
Thanks!

Best neurosurgeon and oncologist I ever met
I was introduced by my friend to seek second opinion in Beacon Hospital. Never heard of this hospital before this. Made an appointment to see Dato Ibrahim. He reviewed my case and discussed my case with his fellow colleague, Dr Lee Foo Chiang who is a neurosurgeon. When I read their review online, there are a lot of positive feedbacks on these two doctors. After discussed with my family, I decided to get treated in this hospital. I had a pleasant stay of three weeks in this hospital. The nurses were friendly and competent. The customer service staff was helpful. There was once my husband s car broke down in the car park and the customer service was so kind to get the nearby mechanic to check and service our car. I would like to thank Dato Ibrahim and Dr Lee for their dedication. Not to forget all the nurses and staffs.

Friendly staff especially Esyen, very helpful. Enjoyed the free breakfast.

Staff very friendly and polite. Service and cleanliness are at satisfying level.

First time here, excellent service, will come next year

The staff is very service attitude, reasonable cost and free brunch

Overall I like the services provided, only that the lady at registeration counter is not friendly and never greet patient

The service had been very exemplary. Staff were courteous and service was quick and efficient. Food was food too. Thank you Sena

Nice environment and service. Please let us have some deserts...

Very fast service. Cik Zhazha from customer service very helpful for my first time appointment here.. Leading my way to nurse and next step. Completed my checkup within 2 hours.

Amazing service by both Sena and Zaza! They were both very helpful in explain the services available with the health screening and the food spread available was amazing!

I had a medical checkup and it was worth waiting... the staffs are quite friendly and approachable.... the food is quite satisfying.
Even though it was my 1st time, i feel satisfied.

The staff, doctors and nurses are very accommodating and friendly.

Good care and service for their medical screening..

Wonderful service. Staff are friendly and waiting time is short. They even serve good food!

Good environment good foods and friendly staffs. Recommanded

The overall experience here was good. Just
need a little improvement on the timing of ultrasound and xray. Perhaps to have these done first so we don't have to fast until afternoon.

Thank you so much for giving us pastors free check up. The staff and doctors were friendly and helpful. The canteen offers good and economical food too!

Excellent services. I thought have to wait too long for each check up but at last end up very fast. The staff is very friendly. Hope the good environment will last forever

Very good services but Too long to assist and see the doctor almost 55 minutes I waited
even to take a medication is too long around 30mins to prepare
Just to show my throughout took 2,5+hours

Thumbs up
Thank you Dr Kua for her care, dedication, patient to my mum. Thank you Beacon Hospital for the CSR welfare fund. Being the sole breadwinner of the family, the fund has lighten my financial burden alot. It was really like at the darkness of the tunnel, I found a beacon of hope when I was introduced to this hospital.

I came here for doing blood test for health screening. All staff are nice&helpful. Food was good. Food, coffee and tea serve while you're waiting.
The day I was here around 20 person. One thing need improvement was the patient/visitor their voice volumn need to be control a bit cause bit noise like market. Anyway, I would recommend this hospital.
From : Health Screening Department

Faster and efficient hospital service. Nice free breakfast and lunxh provided.

A good place to do full body check ups. Good service

Thank you for giving me the time slots for the mammogram and ultrasound of the breast despite the fact that the staff were so busy and a lot of patients. Of course, I had to be patient to wait.The staff so far have been helpful in many ways.
God bless you all!

It's my first time here at Beacon Hospital with my mom for health screening (body check up), all medical staff here are very friendly and helpful, and doctor consultation was excellent. It's also surprising that decent breakfast, lunch and tea are served thus waiting time is bearable. Thank you so much for the great service. Will definitely recommend our family members or friends to come for health screening especially when the promotion is still going on.

staff very helpful and friendly...especially health screening department

A very pleasant experience here today. Ms Sena n Ms.Zaza going the extra mile to cater to everyone. Nurses are very nice and acomodating .Doctor was very patience in answering all my questions. Great first time .

Very skilful Eye Specialist
It s my first time here in Beacon Hospital. I was referred to see Dr Ong Chin Tuan for my watery eye problem. Dr Ong is well-trained in UK and I was told that the technique he used to treat my problem is very unique. Indeed, Dr Ong is very skilful, I don t have obvious scar after the surgery and most importantly, I no longer look sad . The surgery charges are very reasonable. Highly recommended Dr Ong.

Thank you for the service provided by this hospital. I hear Chinese in here and I feel kind. very good!

Good environment.. Cozy place with good service.. .. Having nice breakfast and lunch .

Health screening department is very fast, very energetic and friendly. This is new to me to be here and i hope i can be your regular customer if needed. Good job!

Clean and comfortable hospital with new facilities and equipment. Staff are highly courteous and passionate. Lots of beds and spacious rooms.

Strangely located in an industrial area, but I suppose they cater to a special crowd. Could do with a little more parking up front, but on the whole a professional and smart-looking hospital.

u can enjoy simple breakfast & lunch like nasi tomato here..for free! they serve it for u!

Good Hospital.. Clean n good hospitality.. Clean Information

Thumbs up for the hospitality at this hospital. Assisted and consulted the patient very well.

The staff here are attentive and professional. Brought elderly at home to Beacon for imaging and health screenings. Quick processing. Coffee and refreshments provided for clients at the waiting area. Can't complain about that!

Love to be here. The staff welcoming us with the big smile. The food are great. The environment very nice.

So far, all the health screening test went smooth. Quick. But, at this time, many people came here also for test. So, longer time taken. And have to wait after 4 pm to wait for the result. So, decided to set another appointment for taking the result. Well brief by the doctor. . Overall, the health screening is quite OK for first timer like me.

Today at beacon hospital.. Collect mammogram report

It was terrible experience in this hospital, with the rudest doctors we have ever encountered. Doctor does not share their advice on the best treatment for the patient and refuse to explain to the family member, not even the closest family member of the patient. Worst thing ever, we heard the doctor shouting at the nurses as "stupid... monkey" in the middle of the night. Unprofessional and unethical medical team. Please do not waste your time here.

The experience from Entering to the Consultation was good. Hope that will be able to improve the flow. Taking a little too long.

Service needs to be improved. The waiting time should be shortened.

I was a patient 6 yrs.ago, from time to time I do follow up check up. I love the place as if you are at home. Beacon did even prepared food for everyone who comes ,while waiting for a turn to be called,just enjoy the food. I really love here.
Thank you Beacon for the good service n for taking care of our stomach.....
God Bless and more n more Business to come.

The admission is smooth. The staffs are efficient. Very good comprehensive health screening package. Sena is courtois and accommodating. IMPROVEMENT: At stress test I want to wear my sports gear, but the attending nurse told me that casual wear is ok ,with Jean's despite saying I want to go to level 5. I felt uncomfortable at level 5 and need to stop halfway. It is advisable to strictly keep to attire to sports wear.

The hospital is fully equipped and the doctors and nurses are very friendly.

3rd time having health screening in Beacon Hospital, and thanks to the team provided professional check, consultation and needful advices on my health.

Health screen department at beacan hospital with excellant service. Nurses are very polite, gentle n respectful. A place to relax n break fast, while waiting for result.

Everything excellence
Food also nice
Staff very friendly n helpfull

Satisfied with the service.Tks to all staff for your efficiancy and friendly services.

My 4th year Health Screening here. Good service, convinience & friendly staff.

This is my first time being here at Beacon Hospital. Honestly speaking the service is good and fast. I reached here at 750am for cancer screening health pack. Registration done less than 10min. All the test done by 930am. So surprise it was so fast. The result need to wait within 4 hours. While waiting, i also can have my bfast and lunch which is given by the hospital for the meal voucher. So many chairs / sofa here for you to wait and rest. Very comfortable. The doctor and staffs is so helpfull and friendly. Thanks and credit to Ms Zaza for the explanations and a good service for today.

Transportation provided. Good for long distances and traffic jams. Gifts are also given to attract attention. But the procedure here is so slow that the patient has to wait too long. Overall okay.

Helpful & friendly staff, especially Ms Sena, nurse Abhi & many more in the health & screening dept.

I did Executive Screening here, very smooth process.

Waiting time to be improve.
Food to add in desert such as cakes and brownies.
Improve on parking
Overall services is good

The service is not disappointing but the wait time is a bit late ... the food is delicious

Staff very nice.. very frinedly and helpfull.. makan sedap..

* very fast service
* Kind, helpful & polite staff
* Smooth from one to one process
* Bonus star for the free foods served

Very good hospitle ....very good doctor's
...wondrfull nurses..thank you very much
......

Service good. The food is not enough. The process is too long for health screening.

I went to do my mammogram sometime in April n I must say dat d nurse was polite n friendly to me. While waiting for my result went up to c Dr Dev for my yearly check up n I was v happy with both Rani and Mar Cela who assisted me to chk on my weight and pressure. Dey have been very helpful d whole time I was there. Dey r also very friendly and cheerful.

The first inspection was very good, and all the counters had good attitude and service! The doctors and nurses all have smiling faces. The speed is very fast and there is no need to wait too long! Good

Good services + good food too... attending annual health screenning

Good Service, Nice hospital for health screening,clean environment overall is very good

Good hospitality from the hospital. That all the staffs are helpful with clear explanation on the procedure for health screening. Besides, they do good job in maintaining the SOP for Covid 19.

Keep it up

Helpful and friendly service especially health screening department

This is my 2nd time experience having screening test at Beacon Hospital. For me, all staff and doctor here are very friendly. Thank you for assist me. Absolutely a good service.

Sena is a very helpful lady that takes care of everyone eversince we entered the hospital and waiting... very supportive and cheerful.

The service is good and environment very pleasant. Breakfast and lunch are provided. The nurses will check on you if they see that you have been waiting around for a while. The waiting time is considered as reasonable except at the mammogram and ultrasound area . The package price is great too with few giveaways and free gift. Overall, very good.

Very professional and efficient, friendly and hospitable!