I doubt the person in charge of this place even reads the reviews. No continuity of care. My daughter has had many different doctors. It's so bad that I pay cash to a doctor that knows what they are doing.
Called 20 times and no one answered the phone. I did not know that a coffee break last an eternity.
for years i saw dr Daly a man who knew me since the age of 40, when pros where there with you for the hour and really wantet to to know you he was wonderful to me , the doctor iseenoe willdrop youifyoumiss two appointment and tell you nothing really in the fiteen minutes your there im thinking really hard of using another doctor this palce i s full of reallymentally challanged people ,the world is scary right now
Staff never seems to have their act together. Always over booked. The doctors never remember who you are, or seem to show much interest.
I dont get it! Had an appointment for 10 am got in at 9:30 am and filled out paper work. 12:30 pm still waiting in the lobby. No updates no explanation why is taking so long. We have a life and things to do! Extremely disrespectful! I would not reccomend this place just go somewhere else. They dont care!
Update: Changing this to 3 stars. 2 hours of wait was horrible but the psychastric's are amazing.
Only reason to go is they accept Medicaid for Kids & Adults. The Doctors' assistants absolutely don't care and don't know what they are doing! They are supposed to do The PA's For Meds for patients, which obviously need them right away! They NEVER DO &&& IF THEY FINALLY DO SEND IN INFO TO YOUR INSURANCE, THEY DON'T SEND ALL THAT IS NEEDED. The Assistants rarely return calls, no matter how urgent! And that is your only way to speak to a Doctor, or try & try to get an appt. SO GOOD LUCK!!!
Dr simko is wonderful. First time seeing a psychiatrist and he made me feel very comfortable and after 8 years of being treated for GAD by my pcp he helped me realize my diagnosis was wrong all along and I have OCD which triggers the anxiety! Feeling better everyday and it s all thanks to Dr simko! Highly recommend
ZERO STARS! This office is the most unprofessionally run office I have ever experienced. The first two appointments I made were scheduled inaccurately in their system, and we drove all the way there for nothing. After that, I dealt with the office manager, Nikki, who was very helpful in scheduling our future appointments. After my son had been seen by one of the doctors, I decided that my daughter and I should also be seen. We scheduled our appointments, but 1 week before our appointments we were told our doc was on a leave of absence. We never heard from the office about rescheduling appointments when his leave was over, so I called to find out what was going on. Turns out he wasn't coming back. To add insult to injury, the office would not re-schedule our new patient appointments, as they are now understaffed. SO, after wasting countless hours on going to appointments for my son and unthinkable hours on the phone scheduling etc, we are back to ground zero. Save yourself the hassle and call another provider. Trust me!
If you remotely care about your mental health, I'd advise you find another location. The office staff is a revolving door of either incredibly lazy or equally as incompetent employees. The actual care staff is so neurotic and jaded that they would be remiss if they were not themselves seeking some kind of mental health. They'd rather assume anyone under the age of 40 either has ADHD or is a junkie and will treat you as such.
Considering how prevalent anxiety is in the people you are there to care for, no one there seems at all well equipped or properly trained to handle such patience or even offer the slightest bit of courtesy.
It took them over a week to for them to send in two already on-going prescriptions both with clear warning labels to not discontinue use, as I sat and watched them hand sample medications over the counter to a walk in.
I have been receiving psychiatric care for over 30 years due to my bi-polar disorder. Dr. Richard daly is so outdated with his advice and gave me such incorrect information or did not know the answer at all. He doesn't even know what OCD is yet calls himself a Psychiatrist! I suffered under his care. SOMEONE TELL THIS FOOL WHAT GOGGLE IS FOR!!!! He has over 1,000 patients and shows apathy towards his patients, has a hardened attitude and should do us all a favor by retiring.!!!!!! Enough is enough.
I love the doctors but the office staff is VERY disorganized. Twice I left work early and drove over 20 miles for my teenage daughter's appointment....only to be told the doctor was not available OR we were NOT even on the schedule. Waste of time and money....but the Doctors are great....if you can see them. Rescheduled for next month. I hope we see him. We are L-O-W on meds.
Surprised to see the negative reviews because I have had a very different experience. My son has been through multiple psychiatrists and Dr. Lorenzo has spent more time listening to him than all the others combined. She has adjusted meds and dosages to find the right combo and recommended therapy with Damien, who has been great with my teenager who hates talking to anyone. Appointments have always started on time, which is unheard of in my experience.
Long wait times and not so friendly staff, the actual mental doctors are ok, but the other staff that work their isn't that great.
I want to personally thank baycare behavioral health for messing up and canceling my prescriptions a month ago which then took FIVE days to get straightened out. I went downhill because of not having any of my four medications and was in a very dark place unable to work/care for my children for another week while I readjusted to my meds. I lost hundreds of dollars and precious time with my family. Now I am dealing with the same issue and unable to get ahold of anyone. I am completely broken not knowing when I will get my meds and scared to death of not being able to function. Thanks again!!!!
This is by far the worst place to go if you have any mental health issues. Forget feeling better, this place makes your conditions WORSE. 45 minute wait times, doctors who don't care at all about you. I feel bad for the staff it's not really their fault. Why they overbook so much is a complete mystery to me. If they are always 30 to 45 minutes late, maybe they should schedule one or two less people a day. The doctors don't listen to you they are more worried about how smart they are and how much more they know about your anxiety and depression than you do. I usually feel fine before I go but this place makes me want to literally kill myself. The waiting room is so small and packed I have anxiety the whole time I'm there. Usually they have the news on tv playing telling us the weather and who was murdered while some guy next to you smells like weed and tries to talk to you as a child throws a fit on the floor. It's like being in a psych ward and it's the WAITING room. Avoid this place, trust me. I've seen both Dr. Daly and Dr. Simko And they are so out of touch they should take some antidepressants. I have never felt worse in my life and it's sad I can't even get the help I need I just come here to get medication. It's not even worth that I'd rather have a seizure from withdrawl than go back to this place. Hold these people accountable for this horrible place.
The Psychiatrist here seemed to have absolutely no time , asked no questions or anything and the appointment was over in about 30 seconds almost right after I sat down.. a complete waste of time...
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The psychiatrist s here are very nice and know what they are doing. However, the staff doesn t seem to. They are always slow, they hardly answer the phones, and when you leave a message they never call back. I m a current patient there and I love my psychiatrist, he is amazing, sweet, insightful, and very experienced in psychiatry; but I m about to switch because I m tired of trying to make an appointment and never being able to because the staff can t answer the phone or call me back.
Have called and called, no answer no call back either. Rude staff
My name is Danielle Faries, but I use my Mom's google for reviews. I used to see Dr. Richard Daly here, but he retired, so now I see Nurse Practitioner Jan Ingram. So far, so good with Jan. The office did used to be more disorganized, but lately things have been good. I have referred friends here and would continue to do so.
I had absolutely no problems scheduling my initial appointment, paper work, insurance or anything really. The desk lady was a little slow paced but otherwise not rude. I saw Dr Simko and he was wonderful, he listened and we worked out a plan for me, I had no issues getting my prescriptions filled and refilled so far but the reason I gave 4 stars instead of 5 is because I had to wait almost 4 months for my next appointment.
Not even worth a try. I reached out for mental health services, initially online, and was told I would hear back within a business day. Four days later I tried to call, and I was on hold for ten minutes, then someone picked up the phone and immediately hung up. This place is pathetic and it's so unfortunate they won't be held accountable.
Baycare behavioral health is a joke. You wait in the lobby for over an hour everytime. If you need a medication refilled and call the office they don't answer your calls, even if you call every day for a week. I was out thanks to baycare never going back.
Sooooooooo slow......... I had to Wait 5 months to get in then they were the slowest most rude people I've ever met worst place I've ever been in 8 years!
I've been with Dr. Fox - for 15 years - he's kind - knowledgeable - I would recommend him - he has a vast range of experience.
I must change my review. Evidently many people must have complained. Since I wrote the owner of this clinic, things have turned around. They have been very accommodating. I hope hey keep up the good work!
I have never been so disappointed in a physician's office than I have been in this one. As a new patient, I expect my prescriptions to be taken care of promptly. All prescriptions except one were sent to Walgreens.
I have called the office almost daily for 15 days now, only to be told that the doctors are really behind in prescriptions and that mine would be resolved. I've spoken with Laura twice, told that I would receive calls back. They never came. Walgreens still does not have my prescription, 15 days after the date it should have been picked up and taken.
This type of physicians office should be right on top of prescriptions and not let their patients suffer. I find it hard to believe that the office staff still have jobs.
The ladies at the front desk are pleasant. I guess I was not cute enough because I was treated awful by a certain male doctor at this location. He did not genuinely care about my problem or what I had to say. If you have health insurance from your employer go on your health provider website and healthgrades to find a better doctor office.
Took my 12yr old daughter and Cindy at front desk was very nice and sweet.. And Shagna took her images and my daughter was very happy and comfortable with her.. It really helped b/c my daughter was a little scared but at the end she said it wasn't bad at all and Shagna was a 5 star in our book.. Thank you Baycare Imaging in Clearwater.. No wait time. Great experience
So far my experience at BayCare has been really posative.. When I first try to make an appointment they said I could be waiting a few months to be seen. Within weeks I was called back and offered an appointment in place of someone who canceled. I was seen by the psychiatrist and they were even able to sqeeze me in for the next day to see the therapist. I did wait a little longer then a half hour after my first appointment but didnt wait at all for my second appointment. Everyone was pretty friendly. Thanks BayCare!
I have been going here for a while now and have been blessed to receive excellent care by true, experienced and very helpful staff. I have been able to achieve more with less since coming here; that says much to me about the levels of candor and compassion from everyone I interact with.
I highly encourage everyone to be patient here. This is a smaller shop and the wait times simply reflect the popularity of this one. The office staff manage long schedules and late days. Real estate is also REALLY expensive for those prime areas; the bay is beautiful to see; that comes at a fairly steep amount of coin.
Be kind. I dare you.
baycare.org