4 years ago
This is probably in the top 3 best hotels I've eve...
This is probably in the top 3 best hotels I've ever stayed at. The staff is incredible and there is a quiet, non ostentatious way they go about serving you and making you feel incredible that goes straight from checking in all the way to leaving. Whether it is offering to go to the market to pick things up on a very rainy day, providing a high quality glass of wine at check-in, or free shuttle service in luxury cars anywhere in the area, it is incredible. Before we needed to got there, there was a chance we had to cancel, and despite it being a non-refundable room, they were even willing to let us cancel.
The rooms are also big and finely detailed; great fireplaces, comfortable beds, and massive bathrooms with one of the biggest hotel room tubs with jets that I've ever seen, a patio, truly functional iPad in the room, and very comfortable bed. The only bad parts I experienced during our stay was lack of transparency around whether the food & bev credit that came with our room was good even after we checked out (they bent the rules and it was), and slightly slow service at Lucy, the restaurant in the hotel.
No question that I'd stay here again or recommend it without hesitation to others.