I would give this company no stars if possible. I called to get an issue resolved with their gardener we live next door to one of their properties and while the lady was pleasant enough and promised to give me a call back the next day.i talked to these people before and as usual nothing has happened.
We have been clients of Baker & Assoc. for over 10 years. We interviewed four property management companies before selecting Baker & Associates. They have proved that we made the right choice in selecting them. They always respond promptly to phone calls, are very knowledgeable and answer all our questions. The staff are helpful and courteous. We recently had to ask a number of questions about our rental property. We met with the owner who listened carefully to our concerns and answered all our questions. She also made several helpful suggestions and gave us time to decide how we wanted to proceed. We have recommend this company to both other property owners and friends looking for a place to rent.
Kathy Baker unrightfully kept a portion of my security deposit. I had to take her to small claims and won my case against her. The judge ruled in my favor for the return of the rest of my security deposit!
I am now in the process of securing my mother-in-law s security deposit remainder!
Tenant beware if dealing with Baker s!
Horrible customer service. Very unprofessional. You should be ashamed. Try answering the phone. I recommend using RENTLY since employees seem to be too busy doing nothing.
This rental agency requires an application before you're even able to view the inside.
I have been a tenant with Baker and Associates for over 7 years, and have been ever so pleased with their services. Repairs are made quickly by kind and efficient maintenance staff, and whenever I call the office for any reason, someone responds within the day and usually within the hour. The owner of this property should be very happy to have a property management company such as this working for them.
This has to be the worst property management company i have ever encountered. I've tried leaving voice mails and never returned my call. Have tried calling trying to speak to someone. But nobody ever answer my call. Seems like its abandoned. You are a joke who ever is in charge of managing this business.
I was renting with Baker when my house burned down during the tubbs fire. They worked with me to make sure that I got another place to live. They have been easy to work with. I was a proactive resident and they were able to help me with all issues.
Best company ever. The owner Kathryn Baker is a wonderful person to rent from. Always fair and manages quality properties. Always quick to maintain and fix what's needed always. Great staff.
I am so pleased with Baker and Associates! I find them to be very professional, and extremely helpful. They have been a true blessing for me twice in the past, and now I am using them again. I had such a bad experience with another property management. Kathy and her team have given me peace of mind in very difficult situations! Twice they have found me the best renters while putting me at ease feeling that I was in good hands. I tell everyone that is interested what a GREAT experience i have had with them. Grateful, Cindy!
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